For all utility companies, there is no such thing as acceptable downtime in the field. When electrical grids fail or water mains break, every moment counts.
Customers need basic services restored as quickly as possible; for consumers, this can be a life-threatening situation. Even when technicians are making non-emergency house calls and inspecting and monitoring equipment in the field, any disruption to their workflows can cause problems, from losing revenue by slowing down operations to upsetting customers who expect fast, efficient service.
In this white paper, we’ll explore some of the challenges of maintaining and managing fleet vehicles for utilities workers in the field—and demonstrate how mobile technology and Panasonic Connect can help fleet managers keep crews working productively and efficiently and significantly reduce unexpected downtime.