News | June 9, 2009

Axeda Announces SmartLink Platform

Source: Field Technologies Magazine
June 9, 2009 —

Key Facts/Highlights:

  • Axeda Corporation, the on-demand intelligent asset management company today announced the Axeda SmartLink Platform — a communications and hardware neutral solution enabling enterprises to connect, manage, service, and track wired and wireless assets anywhere.
  • According to Harbor Research, there are billions of wired and wireless intelligent assets around the globe that can be connected and managed to extract business value. These intelligent assets will create a surge of smart business processes that will transform the world in which we live and work, as we become smaller, flatter, and more interconnected — in short, a Smart Planet revolution.
  • The Axeda SmartLink Platform provides system integrators, ISVs, manufacturers, and developers with the foundation to quickly build and deploy smart solutions with enterprise level scalability and VeriSign certified security.
  • Manufacturers and enterprises can replace disparate point solutions focused on vertical niches with a unified platform for intelligent asset management applications across the enterprise.
  • To support a wide range of deployment options, the Axeda SmartLink Platform is communications and hardware neutral and supported by an extensive partner/alliance ecosystem providing edge devices, wireless communication, system integration, deployment and operation logistics, and enterprise applications.
Axeda SmartLink Platform Features:

  • Flexible Asset Connectivity — Connecting to the Axeda SmartLink Platform is easy with wired Internet connections or wireless connectivity using cellular, and satellite communication.
  • Wireless Communication and Hardware Neutral — Axeda partners with leading wireless communication, enterprise application, and edge device providers to provide flexibility in choosing the right mix of underlying technologies for specific solutions.
  • Advanced Rules Engine — The Axeda Rules Engine enables you to create sophisticated rules with thresholds, expressions and state machines using an intuitive UI with no programming required.
  • Enterprise-Class Scalability  — The Axeda SmartLink Platform has an enterprise-class architecture that is built to support large-scale deployments with large numbers of assets reporting data from sites around the world — with proven high transaction rates of more than 100 million data readings per day.
  • End-to-End Security — With certification by VeriSign and deployments in the world's most secure environments, Axeda incorporates an end-to-end security strategy covering all levels including network, application, user, and data security.
  • On-Demand Delivery — A complete SaaS (Software-as-a-Service) offering, the Axeda SmartLink Platform provides on-demand delivery with minimal administration, enabling you to outsource the IT management responsibilities of your initiatives.
Axeda SmartLink Platform for Smart Services

Smart Services solutions allow product manufacturers and systems integrators to proactively service and support globally dispersed products, driving optimal uptime at the lowest possible cost. These solutions also enable companies to:

Reduce Cost
  • Increase margins without sacrificing customer satisfaction
  • Support increasingly complicated products with less expensive and less skilled resources
Increase Revenue
  • Remote services increase service contract renewal rate and provide premium services that increase service revenue
  • Improvements in the service supply chain can provide a disproportionately high contribution to profit as margins from product sales shrink
Manage Risk & Compliance
  • Regulations, such as HIPAA in healthcare and Sarbanes-Oxley (SOX) in finance, require special attention to security.
  • Axeda solutions are built with security in mind, and have been successfully deployed in thousands of customer locations.
Axeda SmartLink Platform for Smart Products

Manufacturers, ISVs, and systems integrators can deliver value-added content and services on products by building and deploying custom applications for customers through the Axeda SmartLink Platform. This enables companies to:

Create New Sources of Revenue
  • With a connection built into your smart products, you can provide mobile e-commerce applications, value-added services and targeted content delivery.
  • Through superior customer experience, customer loyalty is improved, increasing retention.
Connect with Customers
  • Use the smart connection to your products to learn more about customer behavior, so that you can deliver content and services that suits their needs.
Reduce Engineering Costs
  • Buy and build on proven, scalable technology rather than develop smart product capabilities from scratch, reducing engineering cost and effort.
Axeda SmartLink Platform for Smart Operations

Applications built and deployed on the Axeda SmartLink Platform provide systems integrators and asset owners with an end-to-end solution for connecting wired and wireless asset, anywhere into the enterprise. Connected assets provide intelligence that improves internal business operation and optimizes the supply chain. As a result, enterprises can:

Optimize Asset and Business Process Performance
  • Provide personnel with real-time performance and condition of intelligent assets to optimize operations.
  • Feed asset information into all areas of the organization by integrating with CRM/ERP systems.
Create Intelligent Supply Chains
  • Track containers during transport and monitor the contents throughout the shipping process.
  • Reduce theft or loss by knowing the location of containers at every point in the supply chain.
Improve Efficiency
  • Maximize the efficiency of your assets by remotely monitoring power consumption and production output. Provide operations and logistics with valuable data to accurately track and monitor assets during daily operations.
Supporting Quotes
  • "The Internet of Things has emerged as a massive market opportunity, "said Glen Allmendinger, President, Harbor Research. "The broader reach and range of dependable wireless networks is opening the door for new service and supply chain solutions based on the interactions between assets and the enterprise."
  • "Unlike a stack of separately designed hardware, software, and custom code, the Axeda SmartLink Platform combines extensive out-of-the-box functionality, easy-to-extend capabilities, and a wide array of connectivity options," said Steve Habermas, VP of Products, Axeda. "This foundation makes it easy for companies to take full advantage of the benefits that smart solutions provide."
More Information

  • The Axeda SmartLink Platform is available through the On-Demand service from Axeda Corporation and its authorized distributors. Please contact Axeda at sales@axeda.com or call +1-508-337-9200 for additional information.
About Axeda

Axeda Corporation is the leading on-demand intelligent asset management company delivering M2M solutions for Smart Services, Smart Products, and Smart Operations. The company's VeriSign Security certified platform and applications allow companies to connect, manage, service, and track wired and wireless assets anywhere — it serves over 100 of the world's leading enterprises including Diebold, EMC, and Philips. Axeda Corporation is a privately held company headquartered in Foxboro, Mass. and can be reached at www.axeda.com.