Brochure: AT&T Mobile Enterprise Application Platform (AT&T MEAP) Product Brief

AT&T Mobile Enterprise Applications Platform (MEAP) Service is designed to accelerate and optimize the time-critical business processes and workflows that challenge field service workers on a daily basis. AT&T MEAP Service provides field service workers with bidirectional access to real-time customer, inventory and other job-related information. By enabling virtually anytime, anywhere access to information, AT&T MEAP Service can help eliminate communication bottlenecks and prevent information gaps, miscommunications, and costly mistakes. The result can be a field service organization that is more productive, more profitable, and more effective.

Using AT&T MEAP Service, you can directly access pertinent data to better serve your customers and get the job done right the first time. The results are fewer back and forth calls to the call center, less cumbersome paperwork, and lower risk of making costly mistakes. In addition, technicians in the field can be more responsive by getting instant alerts and notifications of schedule changes, service requests, and other time-sensitive updates. AT&T MEAP Service can also support portable printing and scanning devices so that you can further optimize your workflow.

AT&T MEAP is comprised of the following specialized, configurable mobile applications:

• AT&T MEAP Sales
• AT&T MEAP Service
• AT&T MEAP Support