Astea International

Astea International (NASDAQ: ATEA) is a global provider of customer-centric service management software that addresses the unique needs of companies that manage capital equipment, mission-critical assets, and human capital. The Astea Alliance suite supports the complete service life cycle, from lead generation and project quotation to service and billing through asset retirement. With Astea Alliance, companies can drive even higher levels of customer satisfaction with faster response times and proactive communication, creating a seamless, consistent, and highly personalized experience at every touch point. This highly scalable, Web-based solution seamlessly shares customer information to provide a 360-degree view of the customer. It was developed as a global solution from the ground up with multilingual and multicurrency capabilities. Since its inception in 1979, Astea has licensed applications to more than 400 companies around the world, in a wide range of sectors, including information technology, telecommunications, instruments and control, business systems, and medical devices.