Aquant's Service Leaders Spring Break Brings Together Service Superstars For A Week Of Virtual Peer-Led Sessions

Who else needs a vacation? We know it’s been a tough year for service leaders and your teams, so Aquant is hosting Service Leaders Spring Break where we are mixing work and play. The fun runs from March 22 - March 25.

What is Service Leaders Spring Break? It’s a virtual field service event for service pros, by services pros. Join sessions that will help spark ideas and polish best practices to

• Create and scale a well-rounded and inclusive workforce
• Provide service teams the best tools for success, regardless of current skill level
• Focus on the best KPIs to improve service outcomes, not just the ones that look good in monthly reports
• Make measurable improvements that slash the skills gap and improve service quality
• Navigate Covid-19 challenges with an eye towards future growth

Events include:

Monday, March 22
Slashing the Service Skills Gap: An Alchemy of Tech, People & Processes

Featuring

• Mike Rembelski, Vice President, Global Service at Danaher Corporation / Beckman Coulter Diagnostics
• Rodger Smelcer, Vice President and Owner, United Services Technologies, Inc.
• John Carroll, CEO, Service Council

Preventing Service Disasters: How Information Gaps Hurt Your Business

• Edwin Pahk, VP of Product Marketing & Business Development, Aquant

Tuesday, March 23
3 Milestones for Any New AI Deployment

Featuring

• Guy Ben-Ezer, Director Customer Success, Aquant
• Eric Federman, Customer Success Manager, Aquant
• Edwin Pahk, VP of Product Marketing & Business Development, Aquant

Wednesday, March 24
Creating Meaningful Diversity in Service

Featuring

• Roy Dockery, Vice President of Global Care at Swisslog Healthcare
• Robyn Walker, Senior Director, Customer Success and Service Operations at Mevion Medical Systems
• Carolyn Ridderman, Global Vice President, Customer Care at Stryker

Sign up now to get access to an exclusive beer tasting on March 25, featuring a beer brewed just for service leaders.

Learn more: Take a glance at scheduled sessions and sign up at servicespringbreak.com.