Antwerp Waterworks Selects ClickSoftware Scheduling Solution
ClickSoftware Technologies Ltd. (NasdaqSC: CKSW), the leading provider of workforce and service optimization solutions, today announced a licensing and service agreement with Antwerp Waterworks (AWW), an important water utility in Antwerp (Belgium).
AWW is in the process of implementing a new ERP package. The water utility has turned to ClickSoftware's ClickSchedule solution both for its power and flexibility to fully integrate with the new ERP package, as well as its ability to provide the planning and appointment booking functionality the company needs.
In addition to integration with the new ERP package, critical to the success of the project is quick turnaround time in the implementation stage. ClickSoftware's ClickSchedule solution is a good fit for this need, as well.
"We are committed to improving planning, and our investment in ClickSoftware is one of several important steps we are taking to move the company forward," said Veerle De Witte, Logistics Director at AWW. "ClickSoftware is the most complete product we considered in our review process. It is a package that seems to perfectly meet the current needs of AWW and still leaves sufficient options to further optimize our planning towards the future," he added.
"We are very pleased to add AWW as a client," said Dr Moshe BenBassat, founder and CEO of ClickSoftware. "AWW is another example of a relatively small utility company that elected to implement the ClickSchedule product. The ClickSchedule solution is inherently flexible so that it is able to operate as an entry level option for companies who do not need the advanced features of our full scheduling product, or who prefer to start with relatively basic functionality so as to limit the scope of the business transformation," BenBassat added.
About ClickSoftware
ClickSoftware is the leading provider of workforce and service optimization solutions that maximize workforce productivity and customer satisfaction while minimizing operations costs. ClickSoftware's ServiceOptimization Suite provides an integrated, intelligent solution for automatic, efficient, and effective decisions over the entire service decision-making chain. It includes reliable customer demand and workload forecasting, strategic and tactical capacity planning, daily service scheduling, troubleshooting and repair support, wireless workforce management, and business analytics, connecting all organizational levels and functions. The company is headquartered in Burlington, Mass. and Israel, with offices in North America, Europe, and Asia Pacific.
For more information about ClickSoftware, please call (781) 272-5903 or (888) 438-3308, or visit www.clicksoftware.com.
About Antwerp Waterworks
AWW is the drinking water company of the city of Antwerp (Belgium) and its surroundings. It is one of the largest drinking water producers in the BeNeLux region, with a yearly production of 150 million m3 and revenue of 100 million EUR. The water is delivered to both the residential and industrial clients, as well as to other water companies.
AWW also guarantees (in cooperation with Aquafin, under the name of "RI-ANT") the maintenance and renewal of the sewing systems of Antwerp and suburbs.
"BIWS" (Brabo Industrial Water Solutions), a joint venture with Ondeo Industrial Solutions, procures water on demand for the industrial clients.