AEP Energy Powers Personalization With Dynamics 365 Customer Insights
Source: Microsoft
American Electric Power (AEP) Energy, a retail electricity and natural gas supply provider, takes pride in making it easy for customers to buy, manage, and use energy. With over 400,000 residential and commercial customers, AEP Energy is using Microsoft Dynamics 365 Customer Insights to empower its marketing, sales and customer service professionals to gain a 360-degree view of customers and surface key insights such as sales opportunities, next-best-action plans, and audience segmentation strategies, to offer exceptional customer experiences across all touchpoints.
access the Case Study!
Log In
Get unlimited access to:
Trend and Thought Leadership Articles
Case Studies & White Papers
Extensive Product Database
Members-Only Premium Content
Welcome Back! Please Log In to Continue.
X
Enter your credentials below to log in. Not yet a member of Field Technologies Online? Subscribe today.
Subscribe to Field Technologies Online
X
Subscribe to Field Technologies Online
Microsoft
This website uses cookies to ensure you get the best experience on our website. Learn more