Aberdeen Webinar: The State Of Visual Engagement In Customer Service
Source: TechSee
Service activities have never been so complicated and rewarding as they are in 2021. On the one hand, service leaders face unprecedented changes such as the meteoric rise of remote work and rapid adoption of new customer engagement channels. On the other hand, they have more tools at their disposal than they ever did before. Watch the webinar, co-hosted by Omer Minkara, VP of research from Aberdeen Group, that uncovers why visual engagement is the top focus area for service leaders in 2021.
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