Resource Article: Field Payment: A Constantly Evolving Service

By Andrea Strle, Field Technologies magazine

Best-in-class field service operations have the flexibility to accommodate customers' needs while improving their payment collection processes. When a technician, using a mobile computer screen, can review an invoice with a customer, electronically capture a customer's signature, collect payment, and send an email receipt with the touch of a button —- this is a fast, efficient, and convenient service that every customer seeks.