M2M & Remote Monitoring Executive Commentary
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IoT Is A Solution To Fleet Management Challenges
9/26/2022
Though internet-connected vehicles may seem like a novelty now, they’ll be mainstream in the near future. Connected vehicles are estimated to make up over 95% of new vehicles sold globally by 2030. Connecting your fleet vehicles to the internet can improve efficiency, safety, and productivity – three of the most high-priority aspects of your operation. Learn how these connected vehicles can enhance your fleet here.
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Installed Base Data: The Key To Unlocking Aftermarket Service Profits
9/19/2022
Starting in the mid-1980s, Industrial OEMs like GE began to recognize that the service and support of their equipment, after the sale, could represent a sizeable profitable market opportunity. This recognition has led to a long-term trend where OEMs are increasingly searching for profits in the aftermarket. According to McKinsey & Company, operating margins from aftermarket service can be 2.5 times higher than margins on new product sales. Indeed, many OEMs generate 40% -50% of their margins from services. Given this opportunity, almost 60% of Aftermarket Service leaders are focused on revenue growth or driving service as a profit center.
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How To Optimize Scheduled Maintenance To Drive Safety And Efficiency
9/14/2022
A strong scheduled maintenance program can enable utilities companies to improve productivity and safety, increase asset life expectancy, and reduce costs. But many chief transformation officers (CTOs) find it difficult to successfully implement scheduled maintenance, as the process requires a fully optimized business operation.
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How To Stay Modern In Field Service Management
9/12/2022
Our society has quickly become accustomed to living and working virtually. Nevertheless, don’t assume that all clients or customers want hands-off experiences. As Salesforce reporting shows, 70% of people say they still value face-to-face interaction, especially when they engage with field workers.
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How Field Service Professionals Can Streamline And Automate Daily Operations
9/6/2022
While it has been a busy year for field service professionals, there are always threats looming around the corner. In today’s economic climate, this has never been truer with profit margins becoming increasingly tight and costs continuing to rise across the board.
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Telemetry Systems Upgrade Warehouse Vehicles Without Breaking The Bank
8/15/2022
Telemetry systems for warehouse vehicles allow decision makers to collect data from operator behavior trends to fuel consumption. Many people are also surprised to learn they’re more affordable than expected. That’s primarily because people can have the technology installed on existing machines rather than buying new warehouse vehicles for their fleets.
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Why Should Fleet Managers Calibrate Their Engines?
7/18/2022
Engine calibration involves tweaking a vehicle’s internal computers to cause certain desirable outcomes. One of the primary benefits today is that there are a growing number of options to pursue. Some engine calibration technology allows for the simulation of different changes before making them in real life.
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How To Offer Exceptional Warranty Coverage With Digital Field Service Technology
7/4/2022
Home and extended warranty providers cover appliances and products that break down – a useful service and coveted plan to fall back on if you are a customer facing potentially hefty and unexpected repair bills. However, customers are often frustrated when engaging their warranty plans because of confusing terms and coverage plans, long wait times, and an unclear process. Field service management software can digitize steps of the warranty workflow to improve customer satisfaction and provide quality and convenience.
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4 Amazing Ways To Leverage AI In Fleet Management
6/20/2022
Artificial intelligence (AI) has reshaped how operations happen in various industries. The technology can often remove bottlenecks, prevent unwanted events, and help decision-makers feel more confident in what the future will bring while relying on less guesswork. Here’s a look at some of the exciting ways to deploy AI in fleet management.
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Make Sure Your New Recruits Are Customer Focused From Day One
6/6/2022
Hiring and onboarding new field service people have been a major challenge for technical service companies for several years. As experienced engineers retire, finding replacements with the requisite technical skills as well as the willingness to deal with frequent overnight travel, constantly changing technical requirements, and demanding customers seems to be an ongoing struggle.