• The Journey To Redefine The Rugged Tablet Experience

    A few weeks ago we launched our new R12 Rugged Platform. As the R12 Product Manager, I’ve been involved in the project since its inception almost 2 years ago. I took the success of this platform on personally, as did all the engineers and designers involved.

  • A "Moneyball" Approach To Field Service Management

    Most movie and baseball lovers have heard this famous quote from the movie, “Bull Durham”: “This is a very simple game. You throw the ball, you catch the ball, you hit the ball.”

  • Third-Party Field Service – Stay On The Same Page To Deliver Resolution

    Is there anything more difficult than coordinating a dispersed group of people to attain a complex set of goals & tasks? Buzz-y concepts like “herding cats” come to mind when we contemplate the challenges of managing a dynamic workforce to meet changing customer needs. In field service, each day (or hour) can be dramatically different, requiring varying levels of resources across the service network.

  • How Aware Are Your Dispatchers?

    Every time there’s a problem to be solved, a dispatcher can’t focus on 50 technicians, 500 work orders, and the organizational structure without losing track of progress in other areas.

  • 28 Business Questions To Improve Your Field Service

    Improving your field service starts with defining your business goals, the related business questions that must be analyzed to reach your business goals, and the key performance indicators (KPIs) to measure and track for continuous improvement.

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Tackling The Tablet Trend Field Mobility 2014
Tackling The Tablet Trend Field Mobility 2014 - Learn how the latest technologies and trends are transforming the mobile workforce.
Important considerations for selecting the best tablet for your organization’s mobile workforce.
Learn how the latest technologies and trends are transforming the mobile workforce.

The Vast Benefits
Of Fleet Management

Break Through Common M2M Barriers

Explore The Vast Benefits Of Fleet Management

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Learn how fleet management solutions can save you money and do much, much more. Advice for successful M2M evaluation, selection, and deployment.


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Have You Considered A Hands-Off Approach To Mobility?

Have You Considered A Hands-Off Approach To Mobility?

It’s tough to keep up in the extraordinarily fastpaced world of technology we live in today. For companies deploying mobile solutions, the game has changed a lot from what it was even two or three years ago. Cloud has become the de facto software, mobile device life cycles have drastically shortened, BYOD scenarios are increasing, and security is a constant concern. I’m getting a headache just writing about it! For those of you who simply don’t want to get bogged down in the fast pace and complexities, you’re in luck — the emergence of MMS (mobility managed services) means you don’t have to.

More From The Editor


  • ServiceScheduling

    Controlling the chain of activity necessary to complete a successful field service visit is crucial to customer satisfaction. At ServicePower, we are pioneers in the field of service chain optimization. We help our customers succeed by applying technology to effectively manage mobile field resources and deliver world class customer service.

  • ClickSoftware ClickRoster
    ClickSoftware ClickRoster

    Now you can plan and managed real-time crew requirements based on a n optimal blend of customer demand, resource availability, and operational objectives.

  • CDMA Device Accreditation Services
    CDMA Device Accreditation Services Resources, money and time are limited in today’s business environment. Device approvals have historically inhibited the launch of M2M solutions.
  • Business Intelligence Platform
    Business Intelligence Platform

    Teletrac’s business intelligence is a software application that is used to analyze a fleet’s raw data. The platform includes capabilities for analytical processing including data mining, querying and reporting.

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  • The Biggest Wireless Connectivity Problems – And How To Solve Them

    Whether you have a smartphone, tablet, or cellular modem, one thing is certain – you have experienced frustrating connectivity problems due to poor signal. In this webinar we will discuss the causes of cellular connectivity problems and the methods and solutions available to overcome them.

  • 6 Key Considerations When Accepting Payment In The Field

    Today accepting payment in the field can be a hassle of managing cash, checks, and the time-consuming process of manual credit card processing — from calling in to handwriting credit card numbers. But what if you could easily equip your field workers to accept mobile payments at the point of service or delivery, allowing for a higher level of customer satisfaction, increased up sell opportunities, faster payment cycles, and greater field efficiency?

  • 5 Principles For Change Management: How To Ensure Successful Adoption Of Field Service Technology

    Change is hard. And the larger your organization, the more challenging it is to get everyone lined up, fired up, and on the same page. Add to that an audience of field technicians that are geographically scattered and rarely “in the office”, and the challenge is even bigger. Want to hear how Tyco (who has 67,000 employees in 49 countries) ensures success? You bet you do!

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Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.

Please take a moment to join our community and discover the benefits of your free membership. If you have feedback, we’d love to hear it – please email us at info@fieldtechinfo.com.

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