Real-time trailer tracking helped Pan American Express increase trailer utilization by 17 percent.
Welcome to Field Mobility 2016! This is a report we’ve done once a year for the past few years to present data from our audience members on the technologies they’re currently using, what they’re looking to invest in next, and their interests in terms of the current trends and topics related to field mobility.
Let’s examine the role of the Internet Of Things (IoT) in servitization.
Three key features will help keep your mobile data secure.
Check out this infographic where ServiceMax surveyed their customers to assess the true impact of ServiceMax.
Mobility is transforming the way the world does business, improving outcomes for companies that apply key mobility solutions strategically and to the highest impact areas of their business. Many CIOs are prioritizing this transition to the mobile mindset, with the hopes of profoundly enhancing the experience of customers and employees—streamlining processes, encouraging collaboration, and simplifying transactions.
Mobility may not be a new tool for field service organizations, but it still has room to grow as a strategic technology. Top performers are using mobile to not only drive performance but also to differentiate service from peers.
Today, providing services is pervasive across all industries and all sizes of enterprise. It is really the service process that enterprises focus on as they look to make service a profitable activity and competitive advantage - and they must acquire the requisite solutions to do so. Because such solutions are core to today's enterprise service management operations, their selection must confirm that the features and functionality they provide take into account the rapidly changing nature of enterprise service and help address the challenges it poses.
|Real-World Advice For IoT Success||The Field Service Software Selection Survival Guide|
|Learn how your peers are successfully leveraging M2M/IoT within their organizations.||4 keys to mastering software evaluation and selection.|
|Field Mobility 2016||The Top 5 Fleet Management Mistakes To Avoid|
|Learn how the latest technologies and trends are transforming the mobile workforce.||Crucial considerations for selecting the right solution for your business.|
Panasonic Computer Products Europe recently announced the creation of its Global Docking Solutions business (GDS) to meet the needs of rugged Toughbook notebook and Toughpad customers who require specialised docking solutions for their mobile workforce.
Analysts estimate that 50% of business applications will be accessed via mobile devices over the next couple of years. Mobile isn’t ”the future”. Now is a critical moment for optimizing mobile within your business strategy.
With Rescue Lens, LogMeIn Rescue’s got a whole new pair of eyes.
ViryaNet G4 is an integrated mobile workforce management platform that allows your field service organization to achieve higher workforce productivity, lower total cost of ownership, higher customer satisfaction, and continuous improvement.
Alliance Customer Portal lessens dependence on sales and service staff to conduct transactions that customers can perform faster themselves over the Internet. It also provides another channel to promote and sell more products and services to your existing base of customers. In addition to the convenience of Internet self-service that many customers today prefer, Alliance Customer Portal reduces costs, creating opportunity to increase margins, market share or both.
Are you using business intelligence to your benefit? Your competitors are. Data is critical for any business in order to gain insight on its operations. So many businesses do not use tools to assist with operations and data analytics, or they use a variety of tools but don’t evaluate the data. It is important to turn that raw data into meaningful information that your business can use to affect change.
Have you ever wondered what some of the top organizations are doing to provide world-class mobile field service? If so, this webcast is for you. Register now to view the webcast recording and learn about the top five secrets of world-class mobile field services organizations.
The mobilization of field service operations dates back several years with many organizations deploying their first mobile solutions well over five years ago. Considering the dynamics of this highly distributed and business critical mobile workforce, mobile solutions to streamline workflows, drive productivity and enhance customer service would appear to be a match made in technology heaven. But according to VDC Research, many mobile solutions are past their prime and overall satisfaction with these solutions is declining.
Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.