FROM FIELD TECHNOLOGIES MAGAZINE
United Rentals shows how using a mix of software solutions is sometimes the best approach for improving routing and vehicle utilization.
Field Service Optimization: Oxymoron Or Major Opportunity?
As field service evolves to become a major contributor to corporate strategic revenues and profitability, it is increasingly important to optimize service efficiency, productivity, quality, and effectiveness. However, many service managers believe this objective is impossible because service businesses are too complex or they don’t follow normal business rules. This paper, based on cross-sectional studies of more than 250 small, medium, and large service organizations operating nationally or globally, shows how service optimization is being achieved—in part, through technology improvements in the service delivery system and through new concepts in service strategy development.
Real Mobile Workers Think About Fleet Management
We recently interviewed Milo Mell, technical support manager at LT Enterprises for an upcoming article in Field Technologies magazine. While talking with Mell, we asked his thoughts on the following question and thought you may find his response interesting.
An Odd, Costly Mobile Security Request
We recently interviewed Keith Katz, vice president of management products at Kony Solutions for an upcoming article in Field Technologies magazine. While talking with Keith, we asked his thoughts on the following question and thought you may find his response interesting.
Top Four ‘Epic Fails’ In Field Service
Field service organizations struggle to decrease costs and cycle time, and increase profitability, productivity and field utilization.all while increasing customer satisfaction and retention. Increasing customer satisfaction and retention are perhaps the most difficult metrics to achieve. When service is required, customers expect to be provided with an appointment window so their entire day is not spent waiting for a field technician to show up to resolve their issue. They also expect the field technician to show up when promised, have the appropriate parts and be able to complete the job in a single trip.
7 Essential Practices For Utility Mobile Data Deployments
The utility workforce is highly skilled, experienced, and fast approaching retirement age. As addressed in a study by the American Public Power Association, utilities that are not building a technology-enabled workforce will likely find it difficult to recruit younger workers.
|Tackling The Tablet Trend||Field Mobility 2013|
Important considerations for selecting the best tablet for your organization’s mobile workforce.
Learn how the latest technologies and trends are transforming the mobile workforce.
5 Reasons To Go Rugged
M2M: The Key To Next-Level Automation
|Insight on why rugged mobile computers are worth the investment.||See how M2M could provide a whole new level of automation and value to your business.|
EnTouch Leverages Partnership With Telit To Enhance Energy Management M2M Application
Telit Wireless Solutions, a global provider of high-quality machine-to-machine (M2M) solutions, products and services and EnTouch Controls, a leading provider of energy management systems for small businesses and light commercial facilities, recently announced that the companies have partnered to offer the cellular-enabled EnTouch One Energy Management System (EMS) controller and Internet gateway.
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Give The Green-Light: Build Your Business Case For Field Service Technology
Join Vidya Chadaga, director of product marketing at ServiceMax, and Field Technologies Online for a complimentary webinar. This session will cover how to craft the perfect business case for Field Service technology, backed with great metrics and returns you may not even have thought about. Come learn about the best practices for building your case and securing the budget for your Field Service technology project.
Today's TCO: Enterprise-Grade Mobility In A Consumer-Centric World
The appeal of a low-cost, consumer-grade tablet for professional use is ever increasing, especially as the available device selection multiplies. But there is much more to consider when looking at mobile deployment costs. Join David Krebs, VP of the Mobile & Wireless practice at VDC Research, as he unveils brand-new research that will help you understand the new elements of a truly effective enterprise mobility TCO scenario. Sponsored by Motion Computing.
Keep Score Like The PGA: Learn From The PGA's Innovative Use Of Mobility
The PGA recently improved its tournament operations by implementing mobility, and they have real-world lessons to share with you. In this webinar, sponsored by Intermec and hosted by Field Technologies, you'll hear firsthand from Lou Manz, director of IT for the PGA, how the PGA successfully deployed its mobile solution, which has now been used at various tournaments including the 2012 PGA Championship and 2012 Ryder Cup.
ABOUT FIELD TECHNOLOGIES ONLINE
Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.