FROM FIELD TECHNOLOGIES MAGAZINE

Mobility Takes Logistics To The Next Level

Dunbar Armored increased its IT spending from 10% to 25% to invest in a rugged handheldbased mobile bar-coding solution that has revamped its logistics operation.

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  Q&A: Making The Move From Windows To iOS
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  Cellular Signal Boosters Allow Mobile Solution Success

• GPS Enables Visibility, Promotes Accountability
• How Geofencing Can Expand The Benefits Of Your Mobile Solution
• How To Handle Today’s Top Mobile Security Threats

FEATURED ARTICLES

• Demystifying HTML5

  I’ve heard a lot of perceptions and opinions - both negative and positive - about HTML5. When we were interviewing companies for our July 2013 Tech Update on HTML5, we asked the participants, “What's the first thing you'd want an end user to think when they hear the term HTML5?”

• The Challenges Of Deploying Mobile Solutions: Real Users Speak Out

  Mobility isn’t without its challenges - so if you’re having a tough time as you’re researching, evaluating, and deploying mobile technologies, rest assured that you’re not alone. As we were conducting interviews for the July 2013 issue of Field Technologies, we asked our interviewees to share their thoughts on the biggest challenges they’ve faced in deploying mobile solutions at their various organizations. Here we share with you their responses.

• Why Are Rugged Tablets Heavier Than Consumer Tablet PCs?

  There is that “Oh, !*?#” exclamation when a consumer tablet is dropped and shrapnel flies everywhere. Workers with rugged tablets accidently drop their tablets and simply pick them up and keep on working.

• SMB Mobile Applications Part II - Transforming Business

  Mobile applications are a very promising area in terms of field resource management.  Field resources include both personnel and personnel equipment (vehicles, traveling inventory, etc).  Via mobile applications, companies can more efficiently deploy and schedule resources, and keep up to date accurate information on field assets in service.

• SMB Mobile Applications Part I - Transforming Business

  In the small and medium business (SMB) space, mobile applications are increasingly a requirement for field service organizations to remain competitive.  Without such mobile technologies, field service organizations may fall behind in terms of achieving best practice status.  These best practices facilitate optimization of the workforce, efficient management of resources, and maximization of revenues.

INDUSTRY NEWS

• The World’s Most Popular Industrial Mobile Computing Series Launches Industry’s Fastest Handheld Device: Motorola's MC9200

  Motorola Solutions, Inc., a leading provider of mission-critical communication solutions and services for enterprise and government customers, recently introduced the most powerful industrial mobile computer available on the market, the MC9200.

• $1.26B In Revenue From Commercial Fleet Telematics In Government Sector By 2018
• Free Safety Evaluations At Fleet Safety Conference
• Shipments Of NFC-Enabled Handsets Grew 300 Percent In 2012
• Intermec Research Reveals New Technology Could Cut Pick-Up And Delivery Times By Almost A Third

FROM THE EDITOR

What Does Big Data Mean In Field Service?

You’ve probably heard the term “Big Data” as it has become one of those overused industry buzzwords. But do you know what it really means or how it applies to field service? I was asked this question at a conference recently, and I thought, since the term is somewhat vague, some of you out there are probably wondering the very same thing.

RECENT NEWSLETTERS

• 06.17.13 -- Rethink, Reposition, And Reinvent Service Operations -- Or Get Left Behind
• 6.12.13 -- The Mobile Application Debate: Build Vs. Buy
• 06.10.13 -- 3 Field Service Management Trends You Can't Ignore

FEATURED MOBILE SOLUTIONS

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  Kony Mobile Field Service

  Kony Mobile Field Service ensures that you utilize your dispatch, technician, and repair staff so they can focus on getting the job done efficiently. From scheduling to order completion and invoice management, Kony Mobile Field Service puts the necessary tools and information into your team’s hands - on any device, anywhere, anytime – even when they’re offline at a job site or on their route.

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  IFS Metrix Service Management

  IFS Metrix Service Management can help your product-based business greatly enhance its service business through industry leading field service management solutions and expertise.

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  SageQuest GPS Vehicle Management Mobile Control was designed with input from mobile workforce managers who face the same challenges as you. That's why Mobile Control goes beyond what track and trace vendors offer. Learn why Mobile Control gives you the value and competitive advantage you need.
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  Vehicle Tracking Solutions

  Bringing the ability to track vehicles across the globe from your PC or even the palm of your hand, MiX Telematics offers the best and most comprehensive vehicle tracking solutions in the industry.

RECENT WEBINARS

• Ensuring User Adoption: How To Guarantee Your Mobile App Will Get Used

  Make sure your app lives up to its potential and that your investment pays off with "Ensuring User Adoption: How to Guarantee Your App Will Get Used." Learn how to empower your employees to make the most of your mobile offering.

• Give The Green-Light: Build Your Business Case For Field Service Technology

  Join Vidya Chadaga, director of product marketing at ServiceMax, and Field Technologies Online for a complimentary webinar. This session will cover how to craft the perfect business case for Field Service technology, backed with great metrics and returns you may not even have thought about. Come learn about the best practices for building your case and securing the budget for your Field Service technology project.

• Today's TCO: Enterprise-Grade Mobility In A Consumer-Centric World

  The appeal of a low-cost, consumer-grade tablet for professional use is ever increasing, especially as the available device selection multiplies. But there is much more to consider when looking at mobile deployment costs. Join David Krebs, VP of the Mobile & Wireless practice at VDC Research, as he unveils brand-new research that will help you understand the new elements of a truly effective enterprise mobility TCO scenario. Sponsored by Motion Computing.