Fairbanks Scales has increased productivity by deploying a mobile field service management solution that improved scheduling, work order management, and inventory processes.
Data on why a CRM-based field service management solution is best.
While the global tablet market is expected to contract through 2020, growth areas still exist.
In a column that originally appeared on the Inside Technology Services blog (blog.tsia.com), we explored success criteria for measuring customer health.
Twenty years ago – before WiFi, Google or the iPad - the first rugged tablet and notebook were introduced to the mass market. Both types of devices promised to enable industrial workers in sectors ranging from utilities, public safety, manufacturing, oil and gas, mining, construction and more to safely and securely compute in the field.
New report assesses how big data can help ease scheduling. By Christine Kern, contributing writer
As the pace of business accelerates, the productivity of your field service workforce and the success of your organization is dependent on their ability to connect with the people, information and applications needed to do their job. The key to productivity is an enhanced level of connectivity, one that provides field service workers with seamless voice and data communications whenever and wherever needed. In the drive to increase productivity, many of you have deployed mobile field service management applications to automate functions such as work order, scheduling and asset management for technicians in the field.
Proven tablet PC technologies provide perfect platform for implementation of award-winning business applications.
It’s hard to imagine it now, but there was a mobile world before the iPhone and before Google released its Android platform. The release of those two platforms had a tremendous impact on the mobile phone market – as well as on the rugged device space, and the way field service companies approach mobility projects.
The time for IoT is now. Learn the technology essentials, how to put IoT data to work, and tips for keeping your customers in the IoT loop.
Understand the cost of fleet safety, what goes into a fleet safety strategy, and how today’s technologies play a role.
In an increasingly competitive field service landscape, setting and measuring KPIs is necessary for success. In this special report we reveal our top five KPIs for field service success.
Are you looking to learn how the latest technologies and trends are transforming the mobile workforce? Field Mobility 2016 provides analyst insight, research on what technologies Field Technologies’ readers are currently using and looking to invest in next, and perspective on the latest topics and trends.
ARI, a leading global fleet services provider specializing in complex car and truck fleets, announced recently the company will present a two-part webinar series on the electronic logging device (ELD) mandate from the Federal Motor Carrier Safety Administration (FMCSA).
Did you know that over 50% of millennials will leave a service provider on the FIRST poor customer service experience if an alternative is available? With an increasingly technical savvy customer base, and rising competition; does the customer experience you deliver promote customer retention?
Despite the declared ambition by global manufacturers - of all sizes and industries - to evolve their business models in order to deliver profitable outcomes-based service offerings (also known as Servitization), there is a growing undercurrent that moving beyond early phases of service transformation has proven difficult or impossible.
The IoT era is upon us, and companies of all sorts are beginning to embrace the ways the technology can change their businesses for the better. Join us for a sneak peek of a Field Technologies’ magazine special report coming out in September.
Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.