SGS Automotive Services has improved productivity by 20 percent using an automated scheduling solution.
3D printing provides field service organizations the potential to transform into light asset businesses.
Remote monitoring provides a cost-effective way to gather timely data for this oil and gas well optimization provider.
For nearly a century, Push-to-Talk (PTT) technology has been utilized in the private and public sectors to facilitate mission-critical, two-way communications. Traditionally conducted over Land Mobile Radio (LMR) networks, PTT facilitates instant walkie talkie-style communications between organizational users across a specified geographic footprint.
Mobile is revolutionizing the field service industry. Harness its power.
With mobile devices in every pocket, a universe of knowledge is at everyone’s fingertips. How you empower your people to use mobile can drive efficiency, impact costs, and make or break customer retention rates. See how you can use mobile to transform your field service organization to boost productivity, lower costs, and increase service revenues.
Mobile data traffic has increased exponentially over the last nine years - 150,000 percent, according to AT&T. Along with making calls or sending text messages, the rise of the smartphone has increased mobile data usage because of activities like browsing the web, using and downloading mobile apps, reading and sending emails, etc. To better accommodate customers, AT&T is reallocating cellular capacity from 2G technologies to a more advanced technology that will improve data connectivity for the entire customer base.
Last week I began to make the case for why rugged tablets and GIS software are the one-two punch you need to extract any real meaning from GIS data and gain any real ROI for your GIS investments long-term. So let me further explain my rationale for knocking all other mobile PC options out of the ring (and introduce you to the new Geoinformation Model that Esri considers a win-win approach).
Mobility – from drivers with smartphones and dispatchers with tracking software to field workers with tablets – is everywhere in field operations, transportation and logistics. But most companies use just a fraction of the data being gathered by these mobile devices, and even fewer are spending time analyzing the data in ways that can improve their businesses, customer satisfaction and profitability.
In an increasingly competitive field service landscape, setting and measuring KPIs is necessary for success. In this special report we reveal our top five KPIs for field service success.
Are you looking to learn how the latest technologies and trends are transforming the mobile workforce? Field Mobility 2016 provides analyst insight, research on what technologies Field Technologies’ readers are currently using and looking to invest in next, and perspective on the latest topics and trends.
The best way to learn how your peers are successfully leveraging M2M/IoT within their organizations is from those peers themselves. This special report features firsthand insight from companies that have been through the IoT selection and deployment process and are reaping the benefits.
Seeking to add best-in-class Software-as-a-Service (SaaS) technology and services, specifically in the connected vehicle and mobile enterprise management sectors—as well as expanded distribution relationships—to its Verizon Telematics subsidiary, Verizon Communications Inc. (NYSE, Nasdaq: VZ) today announced it has signed an agreement to purchase Telogis, Inc., a private company based in Aliso Viejo, California.
Everybody wants today’s investments to last at least five years. So why would you buy a mobile PC that is almost guaranteed not to survive that long in your daily work environment? Most global workers are no longer tethered to a desk all day long. Traditional office workers may partake in off-site meetings or customer site visits.
Customer relationships are paramount to the success of your field service organization and your field technicians are the very people that nurture these vital relationships. Join Christine LaVoi, Field Service Client Success Management at IFS, as she discusses how to turn these forged relationships into revenue drivers. When you equip your field technicians with the right equipment and develop the right communication avenues between them and your sales team, you open your organization up to a world of possibilities when it comes to maximizing service margin.
Field service is the lifeblood of companies like United Subcontractors Inc. (USI). And, like you, USI is always looking for ways to make its business more efficient, profitable, and effective. Join us as we discuss live with Jim Liverseed of USI the ins and outs of how the company is tackling field service profitability.
Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.