Electronics retailer BrandsMart has nearly doubled the number of jobs its service technicians complete per day with automated scheduling and routing.
CBS Outdoor Improves Billboard Placement With Mobile Management Platform
CBS Outdoor, the leading outdoor advertising and media company, has improved its placement of advertising billboards across London Underground using B2M’s mprodigy® enterprise mobile management platform.
Tire Fitting Company Cuts Communication Costs by 75% With Mobile Solution
Fleet customers receive a faster and more efficient service since Kwik-Fit Mobile equipped its tyre fitting f eet of 230 mobile technicians with a cutting edge mobile solution - B2M’s mprodigy ® helps deliver a 5% increase in efficiency and 75% cut in communications costs.
Logistics Company Cuts 92% Off The Cost Of Manging Its Field-Engineer's Mobile Equipment
Logistics International PLC improves the delivery of IT and support services to its UK and European clients with B2M’s mprodigy ® mobile management suite whilst cutting 92% off the cost of managing its field-engineers’ mobile equipment.
Cybersecurity: Safeguarding Your Business In The Digital Age
The digitization of our society has had a powerful impact on the ways in which organizations work and relate to their customers and each other. Whether it be social networking or mobility or the acceptance of “always on, always connected,” we live in a hyper-connected world. Sadly, within all of the positive outcomes of these powerful relationships, lurks evil: a sophisticated and organized “cyber underground” with one goal – to exploit all these connections for financial gain. Who could have imagined just a few years ago that data security would be one of the key risks facing field service organizations?
Field And Back-Office Efficiency Go Hand In Hand
Finding areas of inefficiency – and fixing them – is one of the best ways to increase profits in a field services business.
|How The Internet Of Things Is Changing Field Service||The Field Service Software Selection Survival Guide|
|What you need to know about how the IoT is impacting the future of field service.||4 keys to mastering software evaluation and selection.|
|Field Mobility 2015||5 Keys To Fleet Management Selection|
|Learn how the latest technologies and trends are transforming the mobile workforce.||Crucial considerations for selecting the right solution for your business.|
Navman Wireless Introduces Adaptive Intelligence, A BIaaS Tool That Helps Fleets Tap Into 'Big Data' For Smarter Decision-Making
Navman Wireless has launched Adaptive Intelligence (AI), a cloud-based Business-Intelligence-as-a-Service (BIaaS) tool to help optimize fleet management. AI empowers organizations to measure fleet expenditures and use their data for key performance indicator (KPI)-based decision-making, providing insight into future fleet trends.
FROM THE EDITORMore From The Editor
FEATURED MOBILE SOLUTIONS
Vidcie Live Video Assist
In field service problems are plentiful, but the problem solvers are often in short supply.
Controlling the chain of activity necessary to complete a successful field service visit is crucial to customer satisfaction. At ServicePower, we are pioneers in the field of service chain optimization. We help our customers succeed by applying technology to effectively manage mobile field resources and deliver world class customer service.
Hours Of Service Solution
HOS reporting is fully compliant with all DOT and FMCSA regulations, which helps dramatically reduce fleet costs and audit risks, reduces driving error and keeps fleet managers updated on driver hours in real-time.
The GPS Insight Fleet Tracking Solution
The GPS Insight Fleet Tracking Solution is a vehicle and asset tracking software that offers you complete insight into all aspects of your fleet operations.
Modern Tools For Today’s Modern Workforce
Service is a competitive industry. And the technologies and tools you can use to get a leg up on your competition are changing rapidly. Does your business have all the tools necessary to compete in today's field service environment? Are you on pace with current technology?
Best Practices To Master The Current Trends In Field Service
More organizations globally are viewing Field Service as a profit center rather than a cost center. Customer satisfaction is the measure of success and first-time fix rate is being closely scrutinized. But what are the right metrics that will help you to know how your organization stacks up and help measure improvements? How do organizations successfully move from cost-cutting to profit maximization?
Shortage Ahead? Conquer The Challenges Of Talent Management In Field Service
The looming shortage of talent for today’s field service roles is real. Organizations globally are recognizing the critical role field service professional’s play when it comes to growing revenue and building closer relationships with customers. The days of simply being able to fix broken things have passed. This evolution of the role, coupled with the demographic realities of experienced technicians reaching retirement age, has made talent in field service a top of mind issue for business executives.
ABOUT FIELD TECHNOLOGIES ONLINE
Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.