D.H. Griffin experienced a 70% improvement in efficiency and overhauled reporting with a new fleet management solution.
The Nexus Of Forces And How Social Media Facilitates Field Service
The Gartner Group, in coining the term, Nexus of Forces, defined it as “the convergence and mutual reinforcement of social, mobility, cloud and information patterns that drive new business scenarios.”
Few Enterprise Software Projects Ever Go As Planned
Keys to Managing Professional Services Profitability in Unpredictable Times.
Cardinal Logistics Transforms Information Into Intelligence
A national leader of third-party dedicated delivery services, the company’s experienced professionals work directly with clients to optimize their supply chains by developing and implementing customized transportation solutions, including specialized equipment and handling that best fit their needs.
10 Steps To Finding The Right Mobile Device
Finding the right mobile device for your business isn't easy. From various models and suppliers, to countless configurations and operating systems, the options are nearly endless, yet few can actually meet all of your needs. Even if a device works well for one area of your business, how do you know if it will also successfully support another area?
Enhancing Fleet Management And Performance: Turning Historical Data Into Actionable Intelligence
Fleet management has come a long way from the days of just sending out drivers and logging their miles. To stay competitive and keep costs down companies are now, more than ever, focused on providing better customer service through improved asset utilization, enhanced business processes, and increased safety and security.
|How The Internet Of Things Is Changing Field Service||The Field Service Software Selection Survival Guide|
|What you need to know about how the IoT is impacting the future of field service.||4 keys to mastering software evaluation and selection.|
|Field Mobility 2015||5 Keys To Fleet Management Selection|
|Learn how the latest technologies and trends are transforming the mobile workforce.||Crucial considerations for selecting the right solution for your business.|
Paragon Software Systems Announces Mobile Proof Of Delivery System
Paragon Software Systems, Inc.,a leader in vehicle routing and scheduling optimization solutions, introduces a mobile proof of delivery and fulfillment system.
FROM THE EDITORMore From The Editor
FEATURED MOBILE SOLUTIONS
The Agile Platform for Intelligent Field Service Management enables companies to deliver world class customer experiences in the field while maximizing efficiency and minimizing costs. The platform incorporates state-of-the art routing and scheduling, advanced work process automation, flexible customer and partner communications capabilities, and robust reporting and business intelligence.
RangerX Lightweight Rugged Android Tablet
The RangerX sets the standard for field mobility: a full shift battery life, lasting up to ten hours, maximizes time in the field and boosts productivity. The RangerX’s brilliant outdoor viewable, multi-touch display allows seamless transition from indoor to outdoor use. Options for carrying straps, handles, and mobile docking makes tablet transportation easy for handheld and vehicle applications.
Astea Alliance Tools: Alliance Links
Alliance Links provide the framework to exchange data and integrate Astea Alliance processes with a wide range of applications – such as for coordinating Alliance Logistics service parts inventory with ERP inventory, connecting remote equipment monitoring to Alliance Contact Center, and interfacing Alliance Mobile applications to wireless data transmission services.
ServiceMax Mobile For Laptops
There are very few jobs that demand the use of mobile technology more than that of a field service technician. When your technicians require laptops for critical service information and applications, Servicemax Mobile for Laptops enables remote workers to utilize a rich full-featured field service application without the worry of Internet connectivity. Our HTML5-based Windows solution boasts consistent experiences across our web and mobile apps, so your techs exceed expected productivity levels without extensive training.
Field Service Management: Grasping The Changing Technology Landscape
Today's field service industry is full of complexity. Let us guide you through trends such as managing a field workforce with new technologies, exploring new business models which can revolutionize your business, navigating the somewhat confusing FSM landscape, and how to achieve true ROI with an FSM selection.
7 Steps To Successfully Evaluate Field Service Technology
Field service leaders across industries are looking for ways to digitize and increase productivity for their service organizations. In fact, The Service Council found that 84% of service executives have little or no reservations about using a cloud-based offering to run their Field Service operations. But more often than not, automating field service requires important organizational change that requires a thorough cross-functional evaluation.
Optimized End-To-End Service Delivery
Your field service operation has countless moving parts that all need to be managed accurately and efficiently in order to ensure maximum productivity, profitability, and customer satisfaction. Luckily, there are a number of field service management solutions on the market today that can enable you to intelligently automate, track, and monitor all of these disparate business functions simultaneously and precisely so you and your team can do what it does best - service customers.
ABOUT FIELD TECHNOLOGIES ONLINE
Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.