FROM FIELD TECHNOLOGIES MAGAZINE

• GPS Stretches Limo Company’s Visibility
• Connected Vehicles Pull Into The Enterprise
• M2M Branches Out In The Enterprise

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FEATURED ARTICLES

• Battling Pests With Mobile Computers

  When the Okolona Pest Control started, each technician carried a clip board with the necessary account paperwork and daily route. Notes and services performed were hand written and invoicing was manual. All the paper was brought back to the office for data entry. Changes in regulations increased the documentation requirements and, as the company grew, the amount of paper created and stored also increased.

• Mixed Labor Resource Model

  The role of Field Service Organizations (FSOs) is changing. No longer are FSOs regarded simply as cost centers or necessary evils. FSOs provide important post-sale customer touch points that should be exploited by all verticals within the organization to increase sales and improve brand image and awareness.

• Field Service Optimization: Oxymoron Or Major Opportunity?

  As field service evolves to become a major contributor to corporate strategic revenues and profitability, it is increasingly important to optimize service efficiency, productivity, quality, and effectiveness. However, many service managers believe this objective is impossible because service businesses are too complex or they don’t follow normal business rules. This paper, based on cross-sectional studies of more than 250 small, medium, and large service organizations operating nationally or globally, shows how service optimization is being achieved—in part, through technology improvements in the service delivery system and through new concepts in service strategy development.

• Real Mobile Workers Think About Fleet Management

  We recently interviewed Milo Mell, technical support manager at LT Enterprises for an upcoming article in Field Technologies magazine. While talking with Mell, we asked his thoughts on the following question and thought you may find his response interesting.

• An Odd, Costly Mobile Security Request

  We recently interviewed Keith Katz, vice president of management products at Kony Solutions for an upcoming article in Field Technologies magazine. While talking with Keith, we asked his thoughts on the following question and thought you may find his response interesting.

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INDUSTRY NEWS

• Complete Innovations Previews New Workforce Management Software

  Asset and mobile workforce software provider Complete Innovations previewed its new Fleet Complete 8 workforce management platform this week at the Messenger and Courier Assn. of America’s (MCAA) Annual Meeting and Expo in New Orleans.

• ORBCOMM Launches Diverse Portfolio Of M2M Devices Targeted For Transportation Market
• FLO-CORP’s Guardian 2000™ Wireless Monitoring System Brings Advanced M2M Functionality To Process Monitoring
• MobileDemand Debuts The xTablet C1300 Convertible Rugged Tablet PC
• MaaS360 Delivers First Enterprise Mobility Management Accessible Through Google Glass

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FROM THE EDITOR

More From The Editor

RECENT NEWSLETTERS

• 05.22.13 -- EMS Workers Find Rugged Tablets The Perfect Solution For Use In Ambulances
• 05.20.13 -- Can You Really Trust The Cloud?
• 05.13.13 -- Empower Your Service Technicians With The Right Tablet

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FEATURED MOBILE SOLUTIONS

• 

  ARMOR X7ad Compact Rugged Tablet

  Introducing the ARMOR X7ad Compact Rugged Tablet, an Android based tablet loaded with all the features you would want in a lightweight and rugged mobile computer. Connections include a range of Gobi™ Mobile Broadband, Bluetooth® wireless, integrated GPS wireless and full 802.11 b/g/n WLAN connectivity.

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  KonyOne Platform

  Kony delivers the industry’s broadest, deepest, and most-future proof mobile application development platform for HTML5 and native mobile application development, deployment and management.

• 

  MX9 Ultra-Rugged Handheld Computer

  To earn the right be called “ultra-rugged,: a device must test to an IP rating of 67, a 6-foot drop to concrete, and a 2,000 cycle 1-meter tumble test.

• 

  Vehicle Diagnostics

  Vehicle diagnostics is an integrated Fleet Director software feature that helps fleet managers ensure the safety and longevity of their vehicles. Diagnostics data is collected from the vehicle’s electronic control modules through a standard J-bus or OBDII connection.

More Mobile Solutions

RECENT WEBINARS

• Give The Green-Light: Build Your Business Case For Field Service Technology

  Join Vidya Chadaga, director of product marketing at ServiceMax, and Field Technologies Online for a complimentary webinar. This session will cover how to craft the perfect business case for Field Service technology, backed with great metrics and returns you may not even have thought about. Come learn about the best practices for building your case and securing the budget for your Field Service technology project.

• Today's TCO: Enterprise-Grade Mobility In A Consumer-Centric World

  The appeal of a low-cost, consumer-grade tablet for professional use is ever increasing, especially as the available device selection multiplies. But there is much more to consider when looking at mobile deployment costs. Join David Krebs, VP of the Mobile & Wireless practice at VDC Research, as he unveils brand-new research that will help you understand the new elements of a truly effective enterprise mobility TCO scenario. Sponsored by Motion Computing.

• Keep Score Like The PGA: Learn From The PGA's Innovative Use Of Mobility

  The PGA recently improved its tournament operations by implementing mobility, and they have real-world lessons to share with you. In this webinar, sponsored by Intermec and hosted by Field Technologies, you'll hear firsthand from Lou Manz, director of IT for the PGA, how the PGA successfully deployed its mobile solution, which has now been used at various tournaments including the 2012 PGA Championship and 2012 Ryder Cup.

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