FROM FIELD TECHNOLOGIES MAGAZINE

Mobility Takes Logistics To The Next Level

Dunbar Armored increased its IT spending from 10% to 25% to invest in a rugged handheldbased mobile bar-coding solution that has revamped its logistics operation.

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  Q&A: Making The Move From Windows To iOS
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  Cellular Signal Boosters Allow Mobile Solution Success

• GPS Enables Visibility, Promotes Accountability
• How Geofencing Can Expand The Benefits Of Your Mobile Solution
• How To Handle Today’s Top Mobile Security Threats

FEATURED ARTICLES

• Why Are Rugged Tablets Heavier Than Consumer Tablet PCs?

  There is that “Oh, !*?#” exclamation when a consumer tablet is dropped and shrapnel flies everywhere. Workers with rugged tablets accidently drop their tablets and simply pick them up and keep on working.

• SMB Mobile Applications Part II - Transforming Business

  Mobile applications are a very promising area in terms of field resource management.  Field resources include both personnel and personnel equipment (vehicles, traveling inventory, etc).  Via mobile applications, companies can more efficiently deploy and schedule resources, and keep up to date accurate information on field assets in service.

• SMB Mobile Applications Part I - Transforming Business

  In the small and medium business (SMB) space, mobile applications are increasingly a requirement for field service organizations to remain competitive.  Without such mobile technologies, field service organizations may fall behind in terms of achieving best practice status.  These best practices facilitate optimization of the workforce, efficient management of resources, and maximization of revenues.

• 7 Elements For Faster And Easier BPM Adoption

  To attain efficiency, you must define the business processes best-suited to meet your policies. Business Process Management (BPM) is a methodology for defining, developing, simulating, deploying, and monitoring business processes and workflow. In addition, BPM is a systematic approach to enable continuous improvement by managing your full lifecycle of business processes.

• What's Next For Your Field Service Organization?

  You may have a sense that your field service organization isn't improving as it did years ago. Or your field service organization isn't performing as you expect, but you can't see why. You may have defined business objectives related to the productivity and efficiency of your workforce. But no clear way to visualize and interpret the data to improve performance.

INDUSTRY NEWS

• Intermec Research Reveals New Technology Could Cut Pick-Up And Delivery Times By Almost A Third

  According to a recent survey conducted by Intermec  (NYSE: IN), transport and logistics companies around the world believe that arming their mobile workforce with new technology could cut both their pick-up times by 30% and delivery times by 29%, savings which could be crucial in boosting operational efficiency levels and meeting customer demands.

• PeopleNet Certifies And Introduces Motorola Commercial-Grade Handheld That Supports PeopleNet’s Fleet Mobility Applications
• Xora Adds Powerful Reporting Capabilities To Its Newest Workforce Management Solution
• Business Solutions Expands Educational Offering With Channel Transitions VAR/MSP Executive Conference
• Webinar: The Power Of Performance Management

FROM THE EDITOR

What Does Big Data Mean In Field Service?

You’ve probably heard the term “Big Data” as it has become one of those overused industry buzzwords. But do you know what it really means or how it applies to field service? I was asked this question at a conference recently, and I thought, since the term is somewhat vague, some of you out there are probably wondering the very same thing.

RECENT NEWSLETTERS

• 06.17.13 -- Rethink, Reposition, And Reinvent Service Operations -- Or Get Left Behind
• 6.12.13 -- The Mobile Application Debate: Build Vs. Buy
• 06.10.13 -- 3 Field Service Management Trends You Can't Ignore

FEATURED MOBILE SOLUTIONS

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  Installed Base Management & Entitlements

  In service, visibility is priceless. Nothing has the potential to frustrate and disappoint your customer more than a service technician or call center agent who knows nothing about the issue or challenge the customer is facing, and the history behind it.

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  iX104C5 DMCR Dual-Mode Clean Room Xtreme Tablet The iX104C5 Dual-Mode Clean Room (DMCR) Tablet PC delivers industry-leading performance and functionality along with a custom-engineered chassis optimized for clean room operations.
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  Fleet Director Software

  If You Manage a Fleet, Fleet Director is the Software Platform of Choice. Tracking over 200,000 vehicles, our solutions work across all major industries including trucking, HVAC, construction, energy & mining, lawn & garden, transportation and service.

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  ARMOR X7 Compact Rugged Tablet

  Introducing the ARMOR X7, a compact tablet computer that is small in size and weight but big on ruggedness. The ARMOR X7 is loaded with the features you want in a lightweight mobile tablet like a range of Gobi™ Mobile Broadband, Bluetooth® wireless, integrated GPS and full 802.11 a/g/n WLAN connectivity.

RECENT WEBINARS

• Ensuring User Adoption: How To Guarantee Your Mobile App Will Get Used

  Make sure your app lives up to its potential and that your investment pays off with "Ensuring User Adoption: How to Guarantee Your App Will Get Used." Learn how to empower your employees to make the most of your mobile offering.

• Give The Green-Light: Build Your Business Case For Field Service Technology

  Join Vidya Chadaga, director of product marketing at ServiceMax, and Field Technologies Online for a complimentary webinar. This session will cover how to craft the perfect business case for Field Service technology, backed with great metrics and returns you may not even have thought about. Come learn about the best practices for building your case and securing the budget for your Field Service technology project.

• Today's TCO: Enterprise-Grade Mobility In A Consumer-Centric World

  The appeal of a low-cost, consumer-grade tablet for professional use is ever increasing, especially as the available device selection multiplies. But there is much more to consider when looking at mobile deployment costs. Join David Krebs, VP of the Mobile & Wireless practice at VDC Research, as he unveils brand-new research that will help you understand the new elements of a truly effective enterprise mobility TCO scenario. Sponsored by Motion Computing.