FROM FIELD TECHNOLOGIES MAGAZINE
An IT services firm has increased productivity by 15 percent with automated scheduling and dispatch.
Mobilizing Utilities: Selecting Mobile Initiatives To Maximize Productivity And Reliability
Mobile solutions for the utilities industry are very timely. With mature adoption of general communication mobile applications, utility companies are moving toward process-specific applications to reap more benefits and address current challenges.
Mobilizing The Entire Enterprise: How To Optimize IT Investments For Business Performance
“Mobility” as a catchphrase is popping up on every CIO’s radar. But what does it mean to “mobilize” your business? Mobility enables instant, ubiquitous data access and data capture at the point of interaction for speeding and simplifying production, distribution, sales, and service. But as with so many technological revolutions, the devil is in the details. C-level executives need to think through the use cases and unique application requirements of mobile employees to make the most of all that mobility promises.
How To Lose A Customer In One Day: Technician Missing Appointment Or Arriving Late
When your field service business is under pressure and the service orders are flooding in faster than you can schedule them, it’s easy to overlook the odd lapse in timeliness or missed appointment. However your customers are hardly likely to forgive such oversights. Assuming then, that customer losses are not something you want to develop a KPI for, you might be interested to know how field service management software can help you sideline the risk of late arrivals or technician no-shows.
|How The Internet Of Things Is Changing Field Service||The Great Tablet OS Debate|
|What you need to know about how the IoT is impacting the future of field service.||Know the facts on Android, Windows, and iOS so you can pick the OS that’s right for your organization.|
|Field Mobility 2015||5 Keys To Fleet Management Selection|
|Learn how the latest technologies and trends are transforming the mobile workforce.||Crucial considerations for selecting the right solution for your business.|
Columbus Center For Human Services, Inc. Increases Business Using NexTraq Fleet Tracking
NexTraq, a leading GPS fleet and asset tracking company, recently announced that its client, Columbus Center for Human Services, Inc., has expanded business throughout four different counties while improving fleet efficiency within two months of using the NexTraq Fleet Tracking solution.
FROM THE EDITORMore From The Editor
FEATURED MOBILE SOLUTIONS
Vehicle diagnostics is an integrated Fleet Director software feature that helps fleet managers ensure the safety and longevity of their vehicles. Diagnostics data is collected from the vehicle’s electronic control modules through a standard J-bus or OBDII connection.
Trimble GeoManager Work Management Trimble Work Management, powered by GeoManager, enables you to manage your fleet productivity by providing you visibility into vehicle and mobile worker utilization.
Astea Alliance Extension: Business Intelligence
Uniquely optimized for Microsoft Analysis Services platform, Alliance BI provides the comprehensive and robust business intelligence functions that you need to clearly identify and understand the catalysts driving your business. What differentiates Astea’s Alliance BI solution is that it is fully integrated with the Astea Alliance solution, providing critical data from departments, that are traditionally dispersed across the organization, such as service, marketing, sales, contact center, depot repair, contracts, and logistics.
Vidcie Live Video Assist
In field service problems are plentiful, but the problem solvers are often in short supply.
Field Force Automation: What Does The Future Of Field Service Hold?
Deploying mobile apps for field service technicians has been a key initiative for enterprises in the last decade. But what are the next generation of technologies and tools you can use to create a competitive advantage? Join us to hear about the future of Field Force Automation, and how some up-and-coming solutions will build on the use of mobile apps to drive further value for field service organizations.
A Solid Change Management Strategy Will Make Or Break Your Mobility Project — Here's How To Get It Right
Whether you're moving from paper to mobile, or from one mobile solution to your next-generation solution, change management is absolutely critical to the success of your project. Greg Parker of Trane has experience in both areas, and during this webinar he'll share with you some of the ways successful change management makes an impact on an organization. His insight is something you won't want to miss!
The Future Of Field Service Is IoT: A Sneak Peak Of What That Means For You
Wouldn't your field service team love a crystal ball to predict who will need service and fix it before it fails? IoT has the potential to be a transformative force in the service economy. Particularly in industries like medical devices and industrial manufacturing, the machines you service are already generating massive amounts of data -- the trick is to make it useful and to get it to the experts who need it -- namely your service technicians.
ABOUT FIELD TECHNOLOGIES ONLINE
Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.