FEATURED ARTICLES

  • Our Final Five Forecasts For The New Year

    Which Connected Products will make the Most in 2015.

  • 15 For '15 Part 2 – Our Five Forecasts For Enterprise M2M This Year

    About 18 months ago, The Economist conducted a survey of senior business leaders across the world and, not surprisingly, found that 96 percent of respondents believed their company would be using Internet of Things (IoT) technology in some way within next 3 years. For 2015, Deloitte predicts that 60 percent of all wireless IoT devices will be bought, paid for and used by enterprises and industries. And more than 90 percent of the services revenue generated by these devices will be in enterprise markets, not consumer.

  • 15 For '15 Part 1 – Our First Five Forecasts For The New Year

    The M2M industry, as with any market that is exiting its nascent stage, is rife with predictions on device growth and revenue, so much so that, candidly, it tends to lose meaning and intended effect when taken as a whole. With that in mind, we are going to use this traditional early-year space to take stock of where the connected device industry stands, and do our best to identify some real, supportable directions that machine communication will go over the next 12 to 18 months.

  • The Evolution Of Field Services: Service Techs Add Role Of Company Ambassador To Their Break/Fix Responsibility

    The role of field service workforces is undergoing a metamorphosis. Over the last several years, field service personnel have gone from being focused solely on break/fix to employees with an increasingly important role in customer service and satisfaction. Many businesses used to consider field service workers to solely be technicians who were adept at on-site servicing of equipment and products. Today, that thinking is changing as organizations recognize that their field service employees are often the primary direct interface with customers as well as having a direct impact to top line revenue for both companies.

  • Solution Provides Breakthrough Reporting Solution For Moody International

    Moody International, leaders in technical inspection services and training to oil and gas, construction, mining and power generation industries, selects mprodigy® to deliver a breakthrough reporting system for its global inspectors.

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INDUSTRY REPORTS

How The Internet Of Things Is Changing Field Service The Great Tablet OS Debate
How The Internet Of Things Is Changing Field Service The Great Tablet OS Debate
What you need to know about how the IoT is impacting the future of field service. Know the facts on Android, Windows, and iOS so you can pick the OS that’s right for your organization.
Field Mobility 2015 5 Keys To Fleet Management Selection

Field Mobility Supplement: Understand How Your Peers Are Leveraging Today's Technologies

5 Keys To Fleet Management Selection

Learn how the latest technologies and trends are transforming the mobile workforce. Crucial considerations for selecting the right solution for your business.

INDUSTRY PARTNERS AND ASSOCIATIONS

Aberdeen Group CTIA Enterprise Mobility Exchange
IWCE Strategies For Growth The Service Council
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FIELD TECHNOLOGIES' PARTNERS

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Dell Rugged FieldAware FieldOne
Fleetmatics Feeny Wireless GPS Insight
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Kony KORE Kronos
MobileDemand Motion Computing Motorola Solutions
NetMotion Wireless Panasonic Logo ServiceMax Logo
ServicePower Spireon Logo Stratix
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Trimble Vidcie ViryaNet
weBoost (formerly Wilson Electronics) Wennsoft Work Market
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INDUSTRY NEWS

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FROM THE EDITOR

3 Ways To Improve Your Service Operation In 2015

3 Ways To Improve Your Service Operation In 2015

As a new year begins so too does planning the year’s top initiatives, projects, and investments. For those of you in the service business, the pressure is always on for improvement. Here are three suggestions to help you determine where to focus your energy this year.

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FEATURED MOBILE SOLUTIONS

  • Wilson Wireless Boosters
    Wilson Wireless Boosters For applications where your devices don't have an external antenna port, or where you need to boost the signal for multiple devices in fairly close proximity, Wilson wireless boosters are a great asset.
  • ServiceMax Mobile For Laptops
    ServiceMax Mobile For Laptops

    There are very few jobs that demand the use of mobile technology more than that of a field service technician. When your technicians require laptops for critical service information and applications, Servicemax Mobile for Laptops enables remote workers to utilize a rich full-featured field service application without the worry of Internet connectivity. Our HTML5-based Windows solution boasts consistent experiences across our web and mobile apps, so your techs exceed expected productivity levels without extensive training.

  • Trimble GeoManager Driver Safety
    Trimble GeoManager Driver Safety

    Trimble Driver Safety provides drivers real-time driver-style feedback and gives managers or supervisors the visibility needed to ensure that drivers are safe.

  • The #1 Freelance & Contractor Management Solution
    The #1 Freelance & Contractor Management Solution

    Work Market is a cloud-based freelance management platform connected to an online marketplace of professionals seeking work assignments.

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RECENT WEBINARS

  • Best Practices To Master The Current Trends In Field Service

    More organizations globally are viewing Field Service as a profit center rather than a cost center. Customer satisfaction is the measure of success and first-time fix rate is being closely scrutinized. But what are the right metrics that will help you to know how your organization stacks up and help measure improvements? How do organizations successfully move from cost-cutting to profit maximization?

  • Shortage Ahead? Conquer The Challenges Of Talent Management In Field Service

    The looming shortage of talent for today’s field service roles is real.  Organizations globally are recognizing the critical role field service professional’s play when it comes to growing revenue and building closer relationships with customers.  The days of simply being able to fix broken things have passed.  This evolution of the role, coupled with the demographic realities of experienced technicians reaching retirement age, has made talent in field service a top of mind issue for business executives.

  • Maximize Your Mobile App Investment With A Private Enterprise App Store

    Businesses who are best-in-class in building mobile apps for their field workers including BYOD employees, independent contractors, field techs or sales agents have learned that the only way of delivering these apps to 100% of their users is with a private Enterprise App Store.

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ABOUT FIELD TECHNOLOGIES ONLINE

Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.

Please take a moment to join our community and discover the benefits of your free membership. If you have feedback, we’d love to hear it – please email us at info@fieldtechinfo.com.

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