• Crafting The Perfect Field Worker

    While the industry is focused on the technology of the smart grid, the human element is often left behind. But, the field worker is of very vital-importance to the reliability and sustainability of the grid infrastructure. So, while we buy new equipment for substations, we really shouldn’t neglect smarter, more effective tools for the fellow in the field. To keep up with the advanced systems, he needs advanced options, including specialized mobile solutions that help him communicate details on outages, productivity and assets.

  • Mobilizing Oil And Gas: Crucial Considerations For Industrial Mobile Initiatives

    While oil and gas companies are battling rising competition, costs, and public scrutiny, their profitability and operational efficiency are increasingly impacted by highly constrained resources, equipment reliability, and policy changes.

  • Mobile Backend-as-a-Service (MBaaS): 5 Key Considerations

    The mobile enterprise landscape is undergoing a dramatic revolution. As more enterprises begin to embrace a mobile-first strategy, the demand on the developer is growing exponentially. Now, not only are developers tasked with the challenge of creating high-quality, intuitive user experiences, but they must do so while working within the framework of a limited resource pool and a shortened development lifecycle.

  • Mobile Apps For Field Service: Proven Strategies From Roll-Out To ROI

    Enterprises recognize that their field service organization is the primary point of contact for their customers and a key driver of business success. The field service team represents the face of the company, and is vital to building relationships, driving customer satisfaction, and often increasing revenue through cross-sell and upsell opportunities. Better service and efficiency from the organization leads to achieving operational excellence, and SLA compliance leads to better customer service. All of these benefits translate to differentiation in the market place.

  • From Current Transformer To Customer Tablet: How To Give Your Utility A Digital Makeover

    It’s no secret that digital is having a major impact on enterprises in all industries. The shift to digital and mobile operations is transforming the way that companies do business, and utilities are no different. Over the past 12 months, there has been increased demand and traction for mobility solutions across the multiple channels within the public utilities industry as customers embrace mobile devices like cell phones, iPads and other devices to pay their bills, view energy usage and to stay informed about power outages and policies.

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How The Internet Of Things Is Changing Field Service The Great Tablet OS Debate
How The Internet Of Things Is Changing Field Service The Great Tablet OS Debate
What you need to know about how the IoT is impacting the future of field service. Know the facts on Android, Windows, and iOS so you can pick the OS that’s right for your organization.
Field Mobility 2015 5 Keys To Fleet Management Selection

Field Mobility Supplement: Understand How Your Peers Are Leveraging Today's Technologies

5 Keys To Fleet Management Selection

Learn how the latest technologies and trends are transforming the mobile workforce. Crucial considerations for selecting the right solution for your business.


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IWCE The Service Council The Smart Van
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3 Technologies To Explore In 2015 (If You Aren’t Already)

3 Technologies To Explore In 2015 (If You Aren’t Already)

2015 is shaping up to be an exciting year as it relates to technologies that can be used to optimize your mobile workers and assets.

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  • Astea Alliance Extension: Business Intelligence
    Astea Alliance Extension: Business Intelligence

    Uniquely optimized for Microsoft Analysis Services platform, Alliance BI provides the comprehensive and robust business intelligence functions that you need to clearly identify and understand the catalysts driving your business. What differentiates Astea’s Alliance BI solution is that it is fully integrated with the Astea Alliance solution, providing critical data from departments, that are traditionally dispersed across the organization, such as service, marketing, sales, contact center, depot repair, contracts, and logistics.

  • ServiceOperations

    ServiceOperations is a web-hosted CRM solution that offers a range of services that will help deliver substantial support to your service operation, regardless of its size. This application can be used to take service appointments/jobs in your call centre, dispatch them to your service network, through to processing warranties, payments and invoicing.


    When your workforce is out and about, it can be difficult to retain control of your day-to-day operations. TomTom has solved this problem with WEBFLEET, an online application that enables you to manage your fleet, 24 hours a day, from any PC. There's no software to install. Simply open WEBFLEET through a web browser and you can manage your entire field operation from the comfort of your desk.

  • Mobility

    You have a growing mobile workforce that depends on wireless connectivity to enterprise applications in order to perform those jobs at a high level. NetMotion Mobility® gives your workers reliable, secure wireless connectivity. And it gives you more control, so you can get the most out of your mobile investments.

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  • Field Force Automation: What Does The Future Of Field Service Hold?

    Deploying mobile apps for field service technicians has been a key initiative for enterprises in the last decade. But what are the next generation of technologies and tools you can use to create a competitive advantage? Join us to hear about the future of Field Force Automation, and how some up-and-coming solutions will build on the use of mobile apps to drive further value for field service organizations.

  • A Solid Change Management Strategy Will Make Or Break Your Mobility Project — Here's How To Get It Right

    Whether you're moving from paper to mobile, or from one mobile solution to your next-generation solution, change management is absolutely critical to the success of your project. Greg Parker of Trane has experience in both areas, and during this webinar he'll share with you some of the ways successful change management makes an impact on an organization. His insight is something you won't want to miss!

  • The Future Of Field Service Is IoT: A Sneak Peak Of What That Means For You

    Wouldn't your field service team love a crystal ball to predict who will need service and fix it before it fails? IoT has the potential to be a transformative force in the service economy. Particularly in industries like medical devices and industrial manufacturing, the machines you service are already generating massive amounts of data -- the trick is to make it useful and to get it to the experts who need it -- namely your service technicians.

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Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.

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