Electronics retailer BrandsMart has nearly doubled the number of jobs its service technicians complete per day with automated scheduling and routing.
The Power Of Prediction
Ninety-nine percent of mobile device failures are not predicted but are predictable, and for the most part, avoidable.
A Daunting Task Made Simple
Mobile deployments are nothing new, but the factors causing performance problems have grown enormously in recent years. However, it may be surprising to learn that a recent survey showed 95% of companies reported deployment issues – and most had no idea how to resolve them.
Increasing The Performance Of Your Mobile Deployment
A recent Aberdeen survey on Enterprise Mobility Management reported that approximately 80% of companies contacted had mobile device deployments. However, only 8% of the deployment managers could measure how the devices performed.
How Flexibility Enhances The Mobile Workforce
There are many technologies on the market today that allow fleet and field services businesses to measure, record and analyze every aspect of their field operation: from knowing where their drivers are to controlling fuel costs, ensuring driver safety and working to keep customers satisfied through intelligent scheduling.
5 Steps To Choose A Mobile Device For The Field
With so many devices and operating systems out there, how do you choose the right one for your field employees? Above all else, you need a device that will work for your technicians in the environments they are working in. You will also need to make sure that your software and apps operate seamlessly on any device so you have the most flexibility.
|How The Internet Of Things Is Changing Field Service||The Field Service Software Selection Survival Guide|
|What you need to know about how the IoT is impacting the future of field service.||4 keys to mastering software evaluation and selection.|
|Field Mobility 2015||5 Keys To Fleet Management Selection|
|Learn how the latest technologies and trends are transforming the mobile workforce.||Crucial considerations for selecting the right solution for your business.|
Xplore Agrees To Purchase Motion Computing
Xplore Technologies Corp. (“Xplore” or the “Company”), a manufacturer of award-winning rugged tablet PCs, announced recently that it has agreed to acquire substantially all of the assets of Motion Computing, Inc. and its subsidiaries (“Motion”).
FROM THE EDITORMore From The Editor
FEATURED MOBILE SOLUTIONS
Active UHF Beacon Tag i-Q350L M-Microtag Using advanced UHF radio frequency technology, i-Q350L M tags send data at distances of up to 150 meters (500 feet) to either a mobile (handheld) or fixed reader (interrogator).
ServiceOperations streamlines the process of managing product registration, filing, validating and adjudicating warranty claims, paying reimbursements, and recovering the cost of faulty parts.
IFS Mobile Solutions
Analysts estimate that 50% of business applications will be accessed via mobile devices over the next couple of years. Mobile isn’t ”the future”. Now is a critical moment for optimizing mobile within your business strategy.
Omni Directional Antennas
Wilson Electronics provides a variety of omni directional antennas.
Optimized End-To-End Service Delivery
Your field service operation has countless moving parts that all need to be managed accurately and efficiently in order to ensure maximum productivity, profitability, and customer satisfaction. Luckily, there are a number of field service management solutions on the market today that can enable you to intelligently automate, track, and monitor all of these disparate business functions simultaneously and precisely so you and your team can do what it does best - service customers.
Modern Tools For Today’s Modern Workforce
Service is a competitive industry. And the technologies and tools you can use to get a leg up on your competition are changing rapidly. Does your business have all the tools necessary to compete in today's field service environment? Are you on pace with current technology?
Best Practices To Master The Current Trends In Field Service
More organizations globally are viewing Field Service as a profit center rather than a cost center. Customer satisfaction is the measure of success and first-time fix rate is being closely scrutinized. But what are the right metrics that will help you to know how your organization stacks up and help measure improvements? How do organizations successfully move from cost-cutting to profit maximization?
ABOUT FIELD TECHNOLOGIES ONLINE
Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.