Discover how your peers are using today’s mobile technologies in field applications to transform their businesses.
Virtual and augmented reality solutions will help field service organizations improve first-time fix rates and streamline training.
This UK water utility has avoided costly fines by using a new mobile GIS solution.
An integrated CRM and field service solution reduces call times by more than 50 percent.
Service scenarios in the field can run the gamut – anywhere from responding to an issue atop a wind turbine to performing mandated regular service on a jet engine or MRI machine. And because, traditionally, service occurs only after something breaks down, a host of subsequent issues, including long time to repair, technicians arriving with the wrong parts or skillsets and billing issues, tend to create unflattering perceptions of service.
The analysts at VDC Research have released their 2017 Enterprise Mobility Predictions. According to VDC, the overall mobile market is forecast to grow by 2.5 percent in 2017. The smartphone market will outpace that slightly, growing 3.2 percent and reaching 1.55 billion unit shipments this year. Enterprise smartphone shipments will reach 460 million units.
In 2012, the NY Times reported on Big Data efforts at the retailer Target. Their analysis was able to determine which of their shoppers was pregnant, based only in changes to items purchased. These were not obvious changes like the addition of baby wipes, but subtle changes in shoppers’ baskets. The article (“ How Companies Learn Your Secrets” ) documented one case where Target knew that a teen shopper was pregnant before her parents knew. This just shows that there can be a wealth of information hidden in a forest of data.
Imagine a software that not only enables your preventative pest control initiatives but also gives you a 360-degree view of your service operation. IFS's fully integrated service products address business processes and pain points specific to the pest control industry, with flexible functionality to address needed business versatility.
Admit we are (not quite) powerless over the FMCSA: Keeping paper logs has become unmanageable.
The time for IoT is now. Learn the technology essentials, how to put IoT data to work, and tips for keeping your customers in the IoT loop.
Understand the cost of fleet safety, what goes into a fleet safety strategy, and how today’s technologies play a role.
In an increasingly competitive field service landscape, setting and measuring KPIs is necessary for success. In this special report we reveal our top five KPIs for field service success.
Are you looking to learn how the latest technologies and trends are transforming the mobile workforce? Field Mobility 2016 provides analyst insight, research on what technologies Field Technologies’ readers are currently using and looking to invest in next, and perspective on the latest topics and trends.
Ricoh USA, Inc. today unveiled a pair of color multifunction printers (MFPs) designed to help businesses boost productivity and produce professional-quality color output in-house.
Join us as we dive into the content of our special report, Field Mobility 2017: A Look At The Year Ahead. We review results of a recent survey of our audience to provide insight on how your peers are leveraging today’s field mobility solutions.
A leader in data analytics and mobile data collection, ProntoForms will speak to Yamina Hibbard, Global Asset Manager at Halliburton about how her company took their workflow to the next level with AT&T Mobile Forms, powered by ProntoForms. Discover how a Fortune 500 company improved their process by adopting a SaaS solution, and how your team can, too.
A question that continually plagues companies of all sizes is ‘how can I make my employees more productive?’ Is this something that has crossed your mind when it comes to your company?
Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.