FEATURED ARTICLES

  • A Snapshot of the Onsite Freelance & Contractor Workforce: Who They Are and How They Will Change Your Talent Strategy

    Who is this on-demand workforce? What types of jobs do they do? What kind of skills do they bring to the table? Where do they live? What types of tools do they use in their everyday work? How do you nd and manage them? That’s what we’ll examine in this paper.

  • Your Guide to Finding & Managing Freelancers, Contractors and Consultants

    To effectively make the shift to an extended workforce, there are a number of issues that a business must be aware of, and the following is a guide that addresses many of the issues you need to consider in building your own freelance workforce.

  • 10 Out Of 10 Service Orgs Take Notice: The Customer Is Not Satisfied

    In a world of hyper-connectivity we have begun to expect the same outstanding service experience from all interactions. If Zappos wows us with faster-than-expected delivery or a smooth exchange process, we raise the bar for all service experiences, from utility organizations to financial institutions. By Kristin Amico

  • The Riskiest Behavior For Fleet Drivers?

    Using a cell phone or any other handheld device while driving diverts attention from the road and puts drivers, passengers and bystanders in danger. So why do fleets still provide their drivers with handheld devices? By Bob Cathey

  • Microsoft Spotlights Field Service At WPC

    As we sat in the audience at last week’s Microsoft Worldwide Developer Conference, we were pleased to hear CEO Satya Nadella — having just barely completed his initial 100 days on the job — present a visionary look to a future that dovetails smoothly with the field service industry. By Dave Wallen, FieldOne Systems

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INDUSTRY REPORTS

The Great Tablet OS Debate Field Mobility 2014
The Great Tablet OS Debate Field Mobility 2014 - Learn how the latest technologies and trends are transforming the mobile workforce.
Know the facts on Android, Windows, and iOS so you can pick the OS that’s right for your organization.
 
Learn how the latest technologies and trends are transforming the mobile workforce.
 

5 Keys To Fleet Management Selection

Break Through Common M2M Barriers

5 Keys To Fleet Management Selection

m2m supplement 2013 field technologies online cover

Crucial considerations for selecting the right solution for your business. Advice for successful M2M evaluation, selection, and deployment.

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INDUSTRY NEWS

  • Fleetmatics Co-Authors Safety White Paper With Fleet Safety Institute

    As part of a mutual commitment to commercial fleet safety, Fleetmatics Group PLC, a leading global provider of software-as-a-service (SaaS)-based mobile workforce solutions for service-based businesses of all sizes, and Fleet Safety Institute, a leader in providing industry best practices and services, recently announced the availability of a co-authored white paper.

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FROM THE EDITOR

Could Gamification Improve The Performance Of Your Mobile Workforce?

Could Gamification Improve The Performance Of Your Mobile Workforce?

Gamification of mobile apps is a trend I heard about at an industry event a couple months ago. I found the idea of gamification of mobile apps — and the potential for what it can do — pretty interesting, so I thought it’d be worth exploring a bit here. The idea of gamification of mobile apps as it relates to use in business is that you can use game-like mechanics within a work-related application to motivate workers to complete certain tasks.

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FEATURED MOBILE SOLUTIONS

  • Motorola TC55 Touch Computer
    Motorola TC55 Touch Computer

    To get the job done, workers need rugged, reliable, remote access to real-time data. While personal smartphones, tablets and laptops may be attractive and easy to use, they do not have the durability or functionality necessary for everyday business use.

  • Social - ServicePulse, Ticker & Product Pulse
    Social - ServicePulse, Ticker & Product Pulse

    What if you could send your best people, your best solutions, the latest technologies, and the best ideas from across your entire organization on every service call? With ServicePulse from ServiceMax, you can.

  • IFS Applications
    IFS Applications

    IFS Applications—a single product that combines best-of-breed solutions with a complete suite of component-based ERP software. Available worldwide, its user-friendly software lets you meet—even anticipate—changes in technology and business so that you can stay one step ahead of your competitors.

  • Motion LINCWorks Mesh Access Gateway - Rugged Deploy Anywhere(RDA) Network Hub
    Motion LINCWorks Mesh Access Gateway - Rugged Deploy Anywhere(RDA) Network Hub

    The Motion LINCWorks™ family of ruggedized wireless products and accessories make it easy to create a cohesive communications infrastructure anytime, anywhere.

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RECENT WEBINARS

  • GPS Fleet Management ROI: Hear How 20,000 Fleets Are Getting It Right

    For many people in your position, ROI is the biggest hurdle to updating your GPS fleet management. You know that you'll see major improvements, but how do you prove it? Join our upcoming webinar to learn how.

  • How To Empower Field Workers And Increase Customer Satisfaction

    Field workers are on the frontlines everyday dealing with a variety of issues, including — unfortunately — unhappy customers. Do you know how you could arm your field workers with solutions that will improve customer satisfaction? Listen in and learn how from Intel, TC Technology, and Motion Computing.

  • What Smart Business Leaders Don't Know About Field Service

    As a field service leader, you already know why field service is so critical to your organization's success. But what about the rest of the company? Is your sales VP dying to hear how you can now debrief multiple products on a single work order? Does your CMO care that first time fix rates are up? Probably not, but they should, because the benefits of flawless field service go far beyond productivity and cost savings. In short, field service keeps your customers running, and your company growing and thriving.

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ABOUT FIELD TECHNOLOGIES ONLINE

Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.

Please take a moment to join our community and discover the benefits of your free membership. If you have feedback, we’d love to hear it – please email us at info@fieldtechinfo.com.

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