• Using Technology In The Field To Mitigate Hazardous Weather

    When a public works truck recently broke down in blizzard conditions during snow removal in a suburb of Boston, dispatchers knew exactly where to find the vehicle. That’s because the public works department uses fleet management with telematics that tracks the progress of their fleet and crew in the field.

  • Service Analytics: Insight Into Field Performance

    The service lifecycle continues to become more complex as we connect to more people globally, machines get smarter, and while our attention spans shrink. This transition has impacted both our professional and personal lives.

  • Three Steps To Building A Better Big Data Culture

    The promise of Big Data and analytics seems simple enough. Collect as much disparate and unstructured data from as many sources as possible and analyze it in order to find new patterns, inform business decisions and spark innovation. So why are so few organizations truly benefitting from advancements in business intelligence and analytics?

  • The Impact Of Measuring Driver And Vehicle Behavior

    Data has many meanings. Virtually any business that has invested in a GPS tracking solution can track the location of their vehicles by pinpointing them on a map. But times have changed.

  • Bosch Software Innovations ConnectedWorld Conference Proves IoT Is Leading The Way!

    Having been all over Europe the month of February, this week, I am attending the Bosch Software Innovations ConnectedWorld conference in Berlin, Germany. Bosch SI, a ServicePower partner, is a leading IoT provider, including their Machine to Machine, Business Rule Management and Business Process Management engines.

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How The Internet Of Things Is Changing Field Service The Great Tablet OS Debate
How The Internet Of Things Is Changing Field Service The Great Tablet OS Debate
What you need to know about how the IoT is impacting the future of field service. Know the facts on Android, Windows, and iOS so you can pick the OS that’s right for your organization.
Field Mobility 2015 5 Keys To Fleet Management Selection

Field Mobility Supplement: Understand How Your Peers Are Leveraging Today's Technologies

5 Keys To Fleet Management Selection

Learn how the latest technologies and trends are transforming the mobile workforce. Crucial considerations for selecting the right solution for your business.


Aberdeen Group CTIA Enterprise Mobility Exchange
IWCE Strategies For Growth The Service Council
The Smart Van TSIA Logo VDC Research


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3 Ways To Improve Your Service Operation In 2015

3 Ways To Improve Your Service Operation In 2015

As a new year begins so too does planning the year’s top initiatives, projects, and investments. For those of you in the service business, the pressure is always on for improvement. Here are three suggestions to help you determine where to focus your energy this year.

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  • Network Access Control Module
    Network Access Control Module

    IT administrators who support highly mobile field forces need security solutions that protect their networks without impacting the productivity of the mobile professionals they serve. Mobility’s® Mobile Network Access Control (NAC) Module allows devices to connect to the enterprise network only after meeting specified security policies, and gives administrators greater control and flexibility over how and when to administer remediation policies.

  • Astea Alliance: Depot Repair
    Astea Alliance: Depot Repair

    Astea Depot Repair helps provide up-to-the-minute repair status to customers. In aiding your company's cash flow, Astea Depot Repair helps reduce inventory carrying costs. Repeat repair information provides valuable clues to increasing product quality.

  • ServiceMax Mobile For Laptops
    ServiceMax Mobile For Laptops

    There are very few jobs that demand the use of mobile technology more than that of a field service technician. When your technicians require laptops for critical service information and applications, Servicemax Mobile for Laptops enables remote workers to utilize a rich full-featured field service application without the worry of Internet connectivity. Our HTML5-based Windows solution boasts consistent experiences across our web and mobile apps, so your techs exceed expected productivity levels without extensive training.

  • P-touch EDGE Labeling Solutions
    P-touch EDGE Labeling Solutions

    he Brother P-Touch® Labeling System includes the PT-7600 and PT-7500 devices. These devices are rugged labeling devices designed for numerous applications.

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  • Best Practices To Master The Current Trends In Field Service

    More organizations globally are viewing Field Service as a profit center rather than a cost center. Customer satisfaction is the measure of success and first-time fix rate is being closely scrutinized. But what are the right metrics that will help you to know how your organization stacks up and help measure improvements? How do organizations successfully move from cost-cutting to profit maximization?

  • Shortage Ahead? Conquer The Challenges Of Talent Management In Field Service

    The looming shortage of talent for today’s field service roles is real.  Organizations globally are recognizing the critical role field service professional’s play when it comes to growing revenue and building closer relationships with customers.  The days of simply being able to fix broken things have passed.  This evolution of the role, coupled with the demographic realities of experienced technicians reaching retirement age, has made talent in field service a top of mind issue for business executives.

  • Maximize Your Mobile App Investment With A Private Enterprise App Store

    Businesses who are best-in-class in building mobile apps for their field workers including BYOD employees, independent contractors, field techs or sales agents have learned that the only way of delivering these apps to 100% of their users is with a private Enterprise App Store.

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Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.

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