• What You Need To Know NOW About The Future Of The Service Industry

    Eighty nine percent of consumers who experience poor service with your brand will leave you for your competition.

  • Benefits Of Field Replacing And Warm Swappable Batteries In Rugged Tablets

    When using rugged tablets in the field, computer downtime can create a whole host of problems. This can start with a delay of arrival on-site, then affect the forwarding of data acquisition and end with tardy completion of work. The primary element responsible for ensuring the mobility and performance of a rugged tablet is its battery.

  • How Do You Build A Service Culture?

    Last week at the Smarter Services Symposium the topic of customer experience was front and center.  Expectations for great service are increasing, and the cost of bad customer service, especially for service-focused organizations, is rising. Last year poor service resulted in an estimated $83 billion loss because of defections and abandoned purchases.  It’s time to drop this number and increase the importance of everyday service.

  • The Journey To Redefine The Rugged Tablet Experience

    A few weeks ago we launched our new R12 Rugged Platform. As the R12 Product Manager, I’ve been involved in the project since its inception almost 2 years ago. I took the success of this platform on personally, as did all the engineers and designers involved.

  • A "Moneyball" Approach To Field Service Management

    Most movie and baseball lovers have heard this famous quote from the movie, “Bull Durham”: “This is a very simple game. You throw the ball, you catch the ball, you hit the ball.”

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Tackling The Tablet Trend Field Mobility 2014
Tackling The Tablet Trend Field Mobility 2014 - Learn how the latest technologies and trends are transforming the mobile workforce.
Important considerations for selecting the best tablet for your organization’s mobile workforce.
Learn how the latest technologies and trends are transforming the mobile workforce.

The Vast Benefits
Of Fleet Management

Break Through Common M2M Barriers

Explore The Vast Benefits Of Fleet Management

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Learn how fleet management solutions can save you money and do much, much more. Advice for successful M2M evaluation, selection, and deployment.


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Have You Considered A Hands-Off Approach To Mobility?

Have You Considered A Hands-Off Approach To Mobility?

It’s tough to keep up in the extraordinarily fastpaced world of technology we live in today. For companies deploying mobile solutions, the game has changed a lot from what it was even two or three years ago. Cloud has become the de facto software, mobile device life cycles have drastically shortened, BYOD scenarios are increasing, and security is a constant concern. I’m getting a headache just writing about it! For those of you who simply don’t want to get bogged down in the fast pace and complexities, you’re in luck — the emergence of MMS (mobility managed services) means you don’t have to.

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  • Reverse Logistics & Depot Repair
    Reverse Logistics & Depot Repair

    Returns represent one of the most logistically challenging processes in your service chain - for you, your suppliers, your distributors, and your customers. For organizations in industries like consumer electronics, high technology or medical device manufacturers with large volumes and complex, global service networks, the challenge is even more daunting.

  • Enterprise Fleet Management
    Enterprise Fleet Management

    FleetLocate for Enterprise provides large and enterprise fleet customers with a highly scalable GPS Fleet Tracking solution delivering unprecedented real-time visibility into your fleet.

  • GPS Fleet Tracking
    GPS Fleet Tracking

    Verizon Networkfleet merges patented GPS technology with wireless coverage to provide the ultimate in GPS fleet tracking.

  • xGPS2 & xGPS2 Pro Integrated Two-Meter And Sub-Meter GPS Modules
    xGPS2 & xGPS2 Pro Integrated Two-Meter And Sub-Meter GPS Modules

    The xGPS 2 and xGPS 2 Pro Global Positioning Modules offer an all-in one solution is for mobile workers who need GIS capabilities in the most difficult environments. The GPS modules integrate directly onto the iX104C5 tablet, providing a comprehensive tool for location-based field work with outstanding accuracy.

More Mobile Solutions


  • What Smart Business Leaders Don't Know About Field Service

    As a field service leader, you already know why field service is so critical to your organization's success. But what about the rest of the company? Is your sales VP dying to hear how you can now debrief multiple products on a single work order? Does your CMO care that first time fix rates are up? Probably not, but they should, because the benefits of flawless field service go far beyond productivity and cost savings. In short, field service keeps your customers running, and your company growing and thriving.

  • The Biggest Wireless Connectivity Problems – And How To Solve Them

    Whether you have a smartphone, tablet, or cellular modem, one thing is certain – you have experienced frustrating connectivity problems due to poor signal. In this webinar we will discuss the causes of cellular connectivity problems and the methods and solutions available to overcome them.

  • 6 Key Considerations When Accepting Payment In The Field

    Today accepting payment in the field can be a hassle of managing cash, checks, and the time-consuming process of manual credit card processing — from calling in to handwriting credit card numbers. But what if you could easily equip your field workers to accept mobile payments at the point of service or delivery, allowing for a higher level of customer satisfaction, increased up sell opportunities, faster payment cycles, and greater field efficiency?

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Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.

Please take a moment to join our community and discover the benefits of your free membership. If you have feedback, we’d love to hear it – please email us at info@fieldtechinfo.com.

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