FROM FIELD TECHNOLOGIES MAGAZINE
Dunbar Armored increased its IT spending from 10% to 25% to invest in a rugged handheldbased mobile bar-coding solution that has revamped its logistics operation.
- GPS Enables Visibility, Promotes Accountability
- How Geofencing Can Expand The Benefits Of Your Mobile Solution
- How To Handle Today’s Top Mobile Security Threats
FEATURED ARTICLES
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Battling Pests With Mobile Computers
When the Okolona Pest Control started, each technician carried a clip board with the necessary account paperwork and daily route. Notes and services performed were hand written and invoicing was manual. All the paper was brought back to the office for data entry. Changes in regulations increased the documentation requirements and, as the company grew, the amount of paper created and stored also increased.
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Mixed Labor Resource Model
The role of Field Service Organizations (FSOs) is changing. No longer are FSOs regarded simply as cost centers or necessary evils. FSOs provide important post-sale customer touch points that should be exploited by all verticals within the organization to increase sales and improve brand image and awareness.
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Field Service Optimization: Oxymoron Or Major Opportunity?
As field service evolves to become a major contributor to corporate strategic revenues and profitability, it is increasingly important to optimize service efficiency, productivity, quality, and effectiveness. However, many service managers believe this objective is impossible because service businesses are too complex or they don’t follow normal business rules. This paper, based on cross-sectional studies of more than 250 small, medium, and large service organizations operating nationally or globally, shows how service optimization is being achieved—in part, through technology improvements in the service delivery system and through new concepts in service strategy development.
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What Real Mobile Workers Think About Fleet Management
We recently interviewed Milo Mell, technical support manager at LT Enterprises for an upcoming article in Field Technologies magazine. While talking with Mell, we asked his thoughts on the following question and thought you may find his response interesting.
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An Odd, Costly Mobile Security Request
We recently interviewed Keith Katz, vice president of management products at Kony Solutions for an upcoming article in Field Technologies magazine. While talking with Keith, we asked his thoughts on the following question and thought you may find his response interesting.
INDUSTRY REPORTS
| Tackling The Tablet Trend | Field Mobility 2013 |
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Important considerations for selecting the best tablet for your organization’s mobile workforce. |
Learn how the latest technologies and trends are transforming the mobile workforce. |
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5 Reasons To Go Rugged |
M2M: The Key To Next-Level Automation |
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| Insight on why rugged mobile computers are worth the investment. | See how M2M could provide a whole new level of automation and value to your business. |
INDUSTRY PARTNERS AND ASSOCIATIONS
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INDUSTRY NEWS
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Complete Innovations Previews New Workforce Management Software
Asset and mobile workforce software provider Complete Innovations previewed its new Fleet Complete 8 workforce management platform this week at the Messenger and Courier Assn. of America’s (MCAA) Annual Meeting and Expo in New Orleans.
- ORBCOMM Launches Diverse Portfolio Of M2M Devices Targeted For Transportation Market
- FLO-CORP’s Guardian 2000™ Wireless Monitoring System Brings Advanced M2M Functionality To Process Monitoring
- MobileDemand Debuts The xTablet C1300 Convertible Rugged Tablet PC
- MaaS360 Delivers First Enterprise Mobility Management Accessible Through Google Glass
FROM THE EDITOR
What Does Big Data Mean In Field Service?
You’ve probably heard the term “Big Data” as it has become one of those overused industry buzzwords. But do you know what it really means or how it applies to field service? I was asked this question at a conference recently, and I thought, since the term is somewhat vague, some of you out there are probably wondering the very same thing.
FEATURED MOBILE SOLUTIONS
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xTablet T7200 High Performance Mini Rugged Tablet PCThe MobileDemand xTablet T7200 combines the functionality of a notebook, full Windows OS of a tablet and the portability and data collection capabilities of a handheld. The all new supercharged Intel® Atom processor provides 2.35 times better CPU performance and 4 times better disk performance to handle graphic and data intensive applications.
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Service Parts & InventorySpare part shipments and RMAs are an integral part of your service strategy. You need to track and closely monitor every product, part, or unit that comes in or goes out of your organization.
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deviceWISE M2M Application PlatformThe deviceWISE M2M Application Platform from ILS Technology is the world’s leading ready-to-use, off-the-shelf cloud platform to connect enterprise IT systems to the devices and machines on which businesses depend.
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Swyft Mobile For Field ServiceSwyft Mobile for Field Service is a mobile application suite which facilitates more timely and accurate execution of customer field service orders, from assignment to invoicing.
RECENT WEBINARS
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Give The Green-Light: Build Your Business Case For Field Service Technology
Join Vidya Chadaga, director of product marketing at ServiceMax, and Field Technologies Online for a complimentary webinar. This session will cover how to craft the perfect business case for Field Service technology, backed with great metrics and returns you may not even have thought about. Come learn about the best practices for building your case and securing the budget for your Field Service technology project.
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Today's TCO: Enterprise-Grade Mobility In A Consumer-Centric World
The appeal of a low-cost, consumer-grade tablet for professional use is ever increasing, especially as the available device selection multiplies. But there is much more to consider when looking at mobile deployment costs. Join David Krebs, VP of the Mobile & Wireless practice at VDC Research, as he unveils brand-new research that will help you understand the new elements of a truly effective enterprise mobility TCO scenario. Sponsored by Motion Computing.
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Keep Score Like The PGA: Learn From The PGA's Innovative Use Of Mobility
The PGA recently improved its tournament operations by implementing mobility, and they have real-world lessons to share with you. In this webinar, sponsored by Intermec and hosted by Field Technologies, you'll hear firsthand from Lou Manz, director of IT for the PGA, how the PGA successfully deployed its mobile solution, which has now been used at various tournaments including the 2012 PGA Championship and 2012 Ryder Cup.
ABOUT FIELD TECHNOLOGIES ONLINE
Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.
Please take a moment to join our community and discover the benefits of your free membership. If you have feedback, we’d love to hear it – please email us at info@fieldtechinfo.com.