FROM FIELD TECHNOLOGIES MAGAZINE
An IT services firm has increased productivity by 15 percent with automated scheduling and dispatch.
The Impact Of The Internet Of Things
Internet of Things, Machine to Machine, Connected Devices, Industrial Internet…Whatever the term you have heard, the impact of connected machines and the data they provide service organizations has the potential to transform our industry in many ways.
Changes Ahead For Field Service
40% of engineering and skill positions are held by employees over 40 years old. When they retire or resign, their knowledge will walk out the door with them.
8 Tips For Marketing And Selling In Field Service
Service technicians aren’t just sent to upgrade or fix equipment on-site; they are new-business generators. Here are eight ways field service teams can help drive sales and marketing.
8 Tips For Talent Management In Field Service
Businesses are rapidly shifting in today’s ultra-competitive landscape, expanding product and service lines, adopting new tools, always seeking to improve the processes that underscore their ability to provide great service. Amidst all that change and shifting priorities, is a fundamental challenge of how best to train new and senior talent on the latest processes, tools, and sales models.
Mastering Field Service In Residential & Commercial Services
Strategies to Boost Customer Satisfaction, Revenues and Your Bottom Line.
|How The Internet Of Things Is Changing Field Service||The Great Tablet OS Debate|
|What you need to know about how the IoT is impacting the future of field service.||Know the facts on Android, Windows, and iOS so you can pick the OS that’s right for your organization.|
|Field Mobility 2015||5 Keys To Fleet Management Selection|
|Learn how the latest technologies and trends are transforming the mobile workforce.||Crucial considerations for selecting the right solution for your business.|
Shipments Of Connected Wearables Will Reach 168 Million In 2019
According to a new report from the research firm Berg Insight, shipments of connected wearables reached 19.0 million in 2014, up from 5.9 million devices in the previous year.
FROM THE EDITORMore From The Editor
FEATURED MOBILE SOLUTIONS
With ETAdirect Enterprise, you can impose order and efficiency on these operations, while dramatically increasing workforce productivity and enhancing your customers’ experience.
Motorola TC55 Touch Computer
To get the job done, workers need rugged, reliable, remote access to real-time data. While personal smartphones, tablets and laptops may be attractive and easy to use, they do not have the durability or functionality necessary for everyday business use.
Network Access Control Module
IT administrators who support highly mobile field forces need security solutions that protect their networks without impacting the productivity of the mobile professionals they serve. Mobility’s® Mobile Network Access Control (NAC) Module allows devices to connect to the enterprise network only after meeting specified security policies, and gives administrators greater control and flexibility over how and when to administer remediation policies.
The Agile Platform for Intelligent Field Service Management enables companies to deliver world class customer experiences in the field while maximizing efficiency and minimizing costs. The platform incorporates state-of-the art routing and scheduling, advanced work process automation, flexible customer and partner communications capabilities, and robust reporting and business intelligence.
Learn How Live Video Is Changing The Field Service Game
Live video is proving to be an extremely valuable tool in field service. This webinar takes a firsthand look at how Abseilon USA has used Vidcie video technology to improve service, whether suspended above the Grand Canyon or floating over the Space Shuttle Atlantis.
10 Tips For Evaluating Field Service Automation Software
Thinking about implementing field service automation software? The ease and availability of acquiring company mobile devices and wireless networks has fostered a revolution in how service organizations operate.
Field Force Automation: What Does The Future Of Field Service Hold?
Deploying mobile apps for field service technicians has been a key initiative for enterprises in the last decade. But what are the next generation of technologies and tools you can use to create a competitive advantage? Join us to hear about the future of Field Force Automation, and how some up-and-coming solutions will build on the use of mobile apps to drive further value for field service organizations.
ABOUT FIELD TECHNOLOGIES ONLINE
Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.