FROM FIELD TECHNOLOGIES MAGAZINE
Migrating from an ERP-based field service module to a stand-alone, cloud-based solution has enabled Luminex to improve its same-day service call resolution rate to more than 95%.
IFS — Becoming A Serious Field Service Management Contender
Mobile workforce management is a high-priority area for IFS that has received much investment from the vendor. Indeed, during the past few years, IFS has delivered a number of solutions that target the rapidly growing mobile workforce. Among these is the mobile-friendly and touch-screen optimized IFS Enterprise Explorer (IEE) user interface (UI), whereby the entire IFS Applications 8 suite can be accessed via a tablet (and have the same look and feel as the desktop version, of course without the touch-based navigation at the desktop screen).
A No-Nonsense Approach To Measurable ROI From Field Service Management Software
Determining a tangible ROI for service business operations software can be a tedious and difficult task. Software vendors often offer an interactive return on investment (ROI) tool that allows you to enter variables into a calculator to determine the projected return on investment.
MSA, Inc. Streamlines Month-end Close And Improves Employee Time Tracking
When the company implemented IFS Applications in 2000, MSA expected to realize a number of benefits. In addition to automated processing, MSA hoped to realize efficiencies in collecting transactional information through the use of IFS’ integration capabilities.
Holland Co. Increases Productivity, Goes Wireless
Companies like Holland that both manufacture a product and maintain field service or construction operations face unique business and information technology challenges and have a very limited number of choices for comprehensive enterprise software.
Mobility In The Field Service Management Space
In early 2013, IFS North America and Advantage Business Media conducted a study among executives with industrial companies to determine how respondents involved with field service management access enterprise software from mobile devices while servicing equipment and customers at remote sites.
|How The Internet Of Things Is Changing Field Service||The Great Tablet OS Debate|
|What you need to know about how the IoT is impacting the future of field service.||Know the facts on Android, Windows, and iOS so you can pick the OS that’s right for your organization.|
|Field Mobility 2014||5 Keys To Fleet Management Selection|
|Learn how the latest technologies and trends are transforming the mobile workforce.||Crucial considerations for selecting the right solution for your business.|
Frost & Sullivan Recognizes North American Oil And Gas M2M Leader With New Product Innovation Leadership Award
FreeWave Technologies, Inc., a leader in industrial, secure Machine to Machine (M2M) and Internet of Things (IoT) wireless networking solutions, recently announced Frost & Sullivan has recognized the company for its WavePoint platform with the 2014 North American Unified Industrial Wireless Platform New Product Innovation Leadership Award.
FROM THE EDITORMore From The Editor
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Communication Service Providers
Better serve your customers and drive productivity by 33%.
IFS Applications—a single product that combines best-of-breed solutions with a complete suite of component-based ERP software. Available worldwide, its user-friendly software lets you meet—even anticipate—changes in technology and business so that you can stay one step ahead of your competitors.
Motorola ET1 Enterprise Tablet
The ET1 Enterprise Tablet combines the sleek design and user-friendly experience of a tablet with the brainpower, durability and lifecycle of a device truly built for the enterprise.
Mastering Reverse Logistics For Optimal Service
To provide optimal service to your customers, you must have a reverse logistics strategy in place, and invest it tools to support and enable that strategy. By implementing a configurable reverse logistics management solution that automates the end-to-end reverse logistics cycle, from RMA creation through billing, service organizations can increase productivity, improve the customer experience, and significantly reduce costs.
Mobile Workforce Apps: 5 Insider Secrets To Field Service Success
Mobile apps can have a huge positive impact on field service —but improving customer service and operational efficiency don’t come automatically. It turns out there are at least 5 best practices that successful companies consistently implement. Antenna Software has delivered hundreds of Field Service apps for the world’s largest companies supporting workers in the most demanding environments imaginable. Join Field Technologies and Antenna Software to learn 5 Insider Secrets To Field Service Success, and how to avoid the common pitfalls that hinder many mobile workforce apps.
Learn How To Ensure Safety In The Field To Minimize Risk & Liability
Policies, procedures and training are part of every safety program. When they reach the field, safety policies and procedures often turn into paper-based manuals, check lists and forms. It can be tough for your mobile workers to check the manual, review the check list and fill out forms when they’re in the middle of a large project. As a result, procedures are sometimes ignored – and the potential for an accident (or OSHA safety violation) increases.
ABOUT FIELD TECHNOLOGIES ONLINE
Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.