Field Mobility 2017: A Look At The Year Ahead
Field Mobility 2017: A Look At The Year Ahead

Discover how your peers are using today’s mobile technologies in field applications to transform their businesses.

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FEATURED ARTICLES

  • The Field Service Effect

    Service scenarios in the field can run the gamut – anywhere from responding to an issue atop a wind turbine to performing mandated regular service on a jet engine or MRI machine. And because, traditionally, service occurs only after something breaks down, a host of subsequent issues, including long time to repair, technicians arriving with the wrong parts or skillsets and billing issues, tend to create unflattering perceptions of service.

  • Mobility Trends To Watch In 2017

    The analysts at VDC Research have released their 2017 Enterprise Mobility Predictions. According to VDC, the overall mobile market is forecast to grow by 2.5 percent in 2017. The smartphone market will outpace that slightly, growing 3.2 percent and reaching 1.55 billion unit shipments this year. Enterprise smartphone shipments will reach 460 million units.

  • Big Data And Mobility: How Well Will They Work Together? It Could Depend On Your Mobile Device

    In 2012, the NY Times reported on Big Data efforts at the retailer Target. Their analysis was able to determine which of their shoppers was pregnant, based only in changes to items purchased. These were not obvious changes like the addition of baby wipes, but subtle changes in shoppers’ baskets. The article (“ How Companies Learn Your Secrets” ) documented one case where Target knew that a teen shopper was pregnant before her parents knew. This just shows that there can be a wealth of information hidden in a forest of data.

  • Intelligent Transformative Field Service Software For Pest Control

    Imagine a software that not only enables your preventative pest control initiatives but also gives you a 360-degree view of your service operation. IFS's fully integrated service products address business processes and pain points specific to the pest control industry, with flexible functionality to address needed business versatility.

  • 12 Practical Steps To Prepare For The ELD Mandate

    Admit we are (not quite) powerless over the FMCSA: Keeping paper logs has become unmanageable.

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INDUSTRY REPORTS

  • Preparing Your Business For The IoT Era
    Preparing Your Business For The IoT Era

    The time for IoT is now. Learn the technology essentials, how to put IoT data to work, and tips for keeping your customers in the IoT loop.

  • The Criticality Of Fleet Safety
    The Criticality Of Fleet Safety

    Understand the cost of fleet safety, what goes into a fleet safety strategy, and how today’s technologies play a role.

  • 5 Critical KPIs For Field Service
    5 Critical KPIs For Field Service

    In an increasingly competitive field service landscape, setting and measuring KPIs is necessary for success. In this special report we reveal our top five KPIs for field service success.

  • Field Mobility 2016: Learn How Your Peers Are Leveraging Today’s Technologies
    Field Mobility 2016: Learn How Your Peers Are Leveraging Today’s Technologies

    Are you looking to learn how the latest technologies and trends are transforming the mobile workforce? Field Mobility 2016 provides analyst insight, research on what technologies Field Technologies’ readers are currently using and looking to invest in next, and perspective on the latest topics and trends.

INDUSTRY PARTNERS AND ASSOCIATIONS

Aberdeen Group CTIA Enterprise Mobility Exchange
IWCE Strategies For Growth The Service Council
Field Service Digital TSIA Logo VDC Research
NAFA WBR  

FIELD TECHNOLOGIES' PARTNERS

Antenna Software ARI driven fleet professionals driving results Astea International Logo
Brother Mobile Solutions Logo ClickSoftware Logo Dell Rugged
Fleetmatics GPS Insight Havis Logo
Honeywellfield IFS KORE
LogMeIn Rescue Microsoft MobileDemand
Numerex Panasonic Logo ProntoForms
RAM Mounts SalesForce.com ServiceMax Logo
ServicePower Telogis, A Verizon Company Trimble PULSE
Verisae Xplore Technologies Zebra Technologies

FROM THE EDITOR

Have You Mastered Customer Service? Have You Mastered Customer Service?

Most companies would agree that today’s key to field service success is putting your focus on the customer experience. So how do you “master” customer service? Spoiler alert: I don’t really think you can. It’s impossible to master something that is always evolving. That said, here are three important steps that will help to ensure that your organization is providing great customer service and stays competitive in today’s customer-centric world.

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ABOUT FIELD TECHNOLOGIES ONLINE

Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.

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