FEATURED ARTICLES

  • Why We Don’t Fear Customization Requests: The Making Of The World’s Most Rugged Tablets

    Xplore has always been focused on serving the “walking while working” mobile customers. That has taught us a lot over the last 15 years about what is needed for service techs, manufacturing and logistics workers, public safety officers and even military personnel to do their jobs effectively on the front lines.

  • How Service Leaders Can Exploit The Sharing Economy

    We hear a lot about the so-called sharing economy in a consumer context. It’s a new, some say better, way to hail a cab (Uber) or rent a hotel (Airbnb). But the trend is also having a significant impact on field service management.

  • Top 5 Field Service Power Metrics

    There’s no shortage of numbers field service leaders can track. But which metrics could be most impactful to your service organization?

  • Connecting Service And Asset Management To Deliver Predictive Service

    There was a time when dispatching the right technician to the right location with the right tools to fix the broken equipment was all it took to meet customer expectations. Those days are gone. Now if you don’t meet customers’ ever-increasing expectations, they’ll go elsewhere.

  • From Catchphrase To Culture: Make “Customer-Centric” Part Of Your DNA

    Walk through any organization that posts its shared values and you’ll likely spot a word that summarizes the idea “The Customer Comes First.” It’s easy to pull the latest buzz phrase and slap it on a poster and claim that it has great meaning to your organization, but does it? Does that idea live up to its purpose across every facet of your business? Is it truly ingrained in your brand DNA?

More Featured Articles

INDUSTRY REPORTS

Real-World Advice For IoT Success The Field Service Software Selection Survival Guide
IoT/M2M In Field Service The Field Service Software Selection Survival Guide
Learn how your peers are successfully leveraging M2M/IoT within their organizations. 4 keys to mastering software evaluation and selection.
Field Mobility 2015 The Top 5 Fleet Management Mistakes To Avoid

Field Mobility Supplement: Understand How Your Peers Are Leveraging Today's Technologies

The Top 5 Fleet Management Mistakes To Avoid

Learn how the latest technologies and trends are transforming the mobile workforce. Crucial considerations for selecting the right solution for your business.

INDUSTRY PARTNERS AND ASSOCIATIONS

Aberdeen Group CTIA Enterprise Mobility Exchange
IWCE Strategies For Growth The Service Council
The Smart Van TSIA Logo VDC Research
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FIELD TECHNOLOGIES' PARTNERS

Antenna Software ARI driven fleet professionals driving results Astea International Logo
B2M Solutions Brother Mobile Solutions Logo ClickSoftware Logo
Dell Rugged FieldAware Fleetmatics
GPS Insight Havis Logo Honeywellfield
IFS KORE LogMeIn Rescue
MobileDemand Motion Computing Panasonic Logo
ServiceMax Logo ServicePower Spireon Logo
Teletrac Logo Trimble ViryaNet
weBoost (formerly Wilson Electronics) Wennsoft Xplore Technologies
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INDUSTRY NEWS

  • SVR Tracking Integrates GPS Asset Tracking With AutoStar

    SVR Tracking has integrated with AutoStar, a DMS provider, expanding their capabilities by enabling customers to use Web-Based Auto Dealer Management Software (DMS) from AutoStar, with the implementation of a seamless connection between the software applications of both companies.

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FROM THE EDITOR

3 Pieces Of Advice For Creating Loyal Customers

3 Pieces Of Advice For Creating Loyal Customers

It’s well known that retaining your customer base is easier and less expensive than attaining new customers. So determining how to maximize customer retention should be a top priority for your organization. As your customers become more savvy and expect more, you need to be thinking of how you can keep them happy.

More From The Editor

FEATURED MOBILE SOLUTIONS

  • xTablet C1300 Rugged Convertible Tablet PC
    xTablet C1300 Rugged Convertible Tablet PC

    The high-performance xTablet C1300 convertible tablet is designed for the always-mobile professional who needs superior connectivity and access to business applications anytime, anywhere. You’ll be surprised how quickly and easily you can transform from a rugged laptop to a tablet PC.

  • ZQ500 Mobile Printer
    ZQ500 Mobile Printer

    Zebra’s ZQ500 Series offers best- in-class, rugged mobile printers for applications outside of a business’s four walls. The premium 3" (72 mm) ZQ510™ and 4" (104 mm) ZQ520™ printers are Zebra’s next-generation of high-performance mobile printers. The printers’ patented, military-grade design provides exceptional durability and reliability in the toughest environments.

  • The GPS Insight Fleet Tracking Solution
    The GPS Insight Fleet Tracking Solution

    The GPS Insight Fleet Tracking Solution is a vehicle and asset tracking software that offers you complete insight into all aspects of your fleet operations.

  • Astea Alliance: Sales
    Astea Alliance: Sales

    Alliance Sales consolidates and streamlines the selling of equipment and services, from quote generation through order processing, at all points of customer contact, including outside sales, inside sales, contact center sales, and field service sales.

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RECENT WEBINARS

  • Predictive Analytics In Field Service Management

    Ever wonder what is really going on in your business? Wouldn’t it be easier to have a system in place that helps you analyze your data?

  • More Completed Jobs = More Profit

    Mobile Workforce Management solutions can turn any mobile device into a powerful productivity tool.  When you have visibility into the location and activities of your employees in the field, you have valuable information for real-time decision-making.  Decisions that allow your company to get more jobs done every day, improving both customer satisfaction and your bottom line.

  • GPS Tracking: Top 4 Most Common Misconceptions

    Some businesses are hesitant to implement GPS tracking technology because of common misbeliefs such as GPS tracking is not worth the money, using the software is a hassle, and other misconceptions that simply are not true.

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ABOUT FIELD TECHNOLOGIES ONLINE

Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.

Please take a moment to join our community and discover the benefits of your free membership. If you have feedback, we’d love to hear it – please email us at info@fieldtechinfo.com.

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