FEATURED ARTICLES

  • A Snapshot of the Onsite Freelance & Contractor Workforce: Who They Are and How They Will Change Your Talent Strategy

    Who is this on-demand workforce? What types of jobs do they do? What kind of skills do they bring to the table? Where do they live? What types of tools do they use in their everyday work? How do you nd and manage them? That’s what we’ll examine in this paper.

  • Your Guide to Finding & Managing Freelancers, Contractors and Consultants

    To effectively make the shift to an extended workforce, there are a number of issues that a business must be aware of, and the following is a guide that addresses many of the issues you need to consider in building your own freelance workforce.

  • Sign-Of-The-times: Will The IoT Strengthen Consumer Connections For Even The Most Hallowed Brands?

    Way back when we first got into the M2M business, one of our most consistent predictions about where M2M would create business value (outside of traditional AVL and fleet telematics applications, of course) centered on the vending machine. We’ve long maintained that connected snack machines would one day become more “active” in the selling process via M2M. Examples run from the machine sending a coupon to a consumer’s Smartphone as they walk by, to dynamically adjusting the price of a can of soda in response to weather or current foot traffic. By Alex Brisbourne

  • 10 Out Of 10 Service Orgs Take Notice: The Customer Is Not Satisfied

    In a world of hyper-connectivity we have begun to expect the same outstanding service experience from all interactions. If Zappos wows us with faster-than-expected delivery or a smooth exchange process, we raise the bar for all service experiences, from utility organizations to financial institutions. By Kristin Amico

  • The Riskiest Behavior For Fleet Drivers?

    Using a cell phone or any other handheld device while driving diverts attention from the road and puts drivers, passengers and bystanders in danger. So why do fleets still provide their drivers with handheld devices? By Bob Cathey

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INDUSTRY REPORTS

The Great Tablet OS Debate Field Mobility 2014
The Great Tablet OS Debate Field Mobility 2014 - Learn how the latest technologies and trends are transforming the mobile workforce.
Know the facts on Android, Windows, and iOS so you can pick the OS that’s right for your organization.
 
Learn how the latest technologies and trends are transforming the mobile workforce.
 

5 Keys To Fleet Management Selection

Break Through Common M2M Barriers

5 Keys To Fleet Management Selection

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Crucial considerations for selecting the right solution for your business. Advice for successful M2M evaluation, selection, and deployment.

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FROM THE EDITOR

Could Gamification Improve The Performance Of Your Mobile Workforce?

Could Gamification Improve The Performance Of Your Mobile Workforce?

Gamification of mobile apps is a trend I heard about at an industry event a couple months ago. I found the idea of gamification of mobile apps — and the potential for what it can do — pretty interesting, so I thought it’d be worth exploring a bit here. The idea of gamification of mobile apps as it relates to use in business is that you can use game-like mechanics within a work-related application to motivate workers to complete certain tasks.

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FEATURED MOBILE SOLUTIONS

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    FieldOne Sky

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  • Social - ServicePulse, Ticker & Product Pulse
    Social - ServicePulse, Ticker & Product Pulse

    What if you could send your best people, your best solutions, the latest technologies, and the best ideas from across your entire organization on every service call? With ServicePulse from ServiceMax, you can.

  • Astea Alliance: Field Service
    Astea Alliance: Field Service

    Alliance Field Service delivers the efficiency gains sought by service organizations for higher customer satisfaction and retention, lower operating costs through call avoidance, higher revenue recovery, and increased asset utilization.

  • TotalFreedom® Development Platform
    TotalFreedom® Development Platform

    The TotalFreedom™ open-system architecture offers unlimited possibilities for developing software plug-ins that can be embedded directly into select Honeywell Scanning & Mobility imagers instead of host systems.

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RECENT WEBINARS

  • GPS Fleet Management ROI: Hear How 20,000 Fleets Are Getting It Right

    For many people in your position, ROI is the biggest hurdle to updating your GPS fleet management. You know that you'll see major improvements, but how do you prove it? Join our upcoming webinar to learn how.

  • How To Empower Field Workers And Increase Customer Satisfaction

    Field workers are on the frontlines everyday dealing with a variety of issues, including — unfortunately — unhappy customers. Do you know how you could arm your field workers with solutions that will improve customer satisfaction? Listen in and learn how from Intel, TC Technology, and Motion Computing.

  • What Smart Business Leaders Don't Know About Field Service

    As a field service leader, you already know why field service is so critical to your organization's success. But what about the rest of the company? Is your sales VP dying to hear how you can now debrief multiple products on a single work order? Does your CMO care that first time fix rates are up? Probably not, but they should, because the benefits of flawless field service go far beyond productivity and cost savings. In short, field service keeps your customers running, and your company growing and thriving.

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ABOUT FIELD TECHNOLOGIES ONLINE

Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.

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