SGS Automotive Services has improved productivity by 20 percent using an automated scheduling solution.
3D printing provides field service organizations the potential to transform into asset-light businesses.
Remote monitoring provides a cost-effective way to gather timely data for this oil and gas well optimization provider.
It is easy for a small or medium-sized business to be overwhelmed with all the noise you hear about the Internet of Things (IOT), Industrial Internet of Things (IIOT), Big Data, Machine Learning, Algorithms, Analytics and Artificial Intelligence (AI). This further extends to concepts such as digital disruption, digitization, automation, and servitization.
PronotForms saves over $250,000 in administration costs at Pesado Energy Services with a mobile solutions that changes the way they run their entire business.
Digital transformation has moved the service sector from the periphery of enterprise operations (i.e., a necessary cost of doing business) to an increasingly pivotal role as a profit center, revenue stream and competitive differentiator in terms of customer satisfaction. How?
Service organizations with a mobile workforce use a variety of scheduling solutions for field service scheduling on a scale ranging, from completely manual to totally optimized. While transitioning to a fully optimized solution takes effective change management and investment, the benefits can be an organization's differentiating factor.
Sometimes, you just have to see something to believe it. For those who work in field service, it may be hard to trust that a rugged tablet screen will be any easier to read under direct sunlight than the other mobile computers that claim to be outdoor viewable (and really aren't).
In an increasingly competitive field service landscape, setting and measuring KPIs is necessary for success. In this special report we reveal our top five KPIs for field service success.
Are you looking to learn how the latest technologies and trends are transforming the mobile workforce? Field Mobility 2016 provides analyst insight, research on what technologies Field Technologies’ readers are currently using and looking to invest in next, and perspective on the latest topics and trends.
The best way to learn how your peers are successfully leveraging M2M/IoT within their organizations is from those peers themselves. This special report features firsthand insight from companies that have been through the IoT selection and deployment process and are reaping the benefits.
NetMotion Wireless, the leading provider of mobile performance management, security and traffic optimization software, recently announced the company’s Japan expansion with the appointment of mobility solutions expert, Takahiro Narita as Japan Country Manager.
Measure this, analyze that. You have all of this data, but do you know the most impactful way to use it to drive change in your organization? Now that that customers are exercising their voice in more and more channels, do you know how to measure and leverage customer sentiment? Field service is the coliseum of modern markets, in which the gladiators of business will fiercely compete for customer loyalty. You need to measure service to survive!
Join us on-demand as we provide a sneak peek of a special report we have coming out in our July issue. We’ll discuss the cost of ignoring fleet safety, the key pillars of a fleet safety strategy, how technology plays a role in fleet safety, and tips for making sure your drivers are engaged and on board.
Everybody wants today’s investments to last at least five years. So why would you buy a mobile PC that is almost guaranteed not to survive that long in your daily work environment? Most global workers are no longer tethered to a desk all day long. Traditional office workers may partake in off-site meetings or customer site visits.
Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.