FEATURED THOUGHT LEADERSHIP
Utilities are embracing renewable sources for sustainability and compliance. Delve into the challenges, opportunities, and innovative solutions in the expanding renewable energy market.
REAL-WORLD CASE STUDIES
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Eastern Controls Inc’s Service Flourishes With Service Pro
Explore how the strategic implementation of cutting-edge field service management software revolutionized the operations of a process controls solutions provider.
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High-Quality Performance Of Installation Activities And Quality Checks From Remote
In an era where far-reaching social and geopolitical transformation, climate change, and worker shortage are battling for attention, technology, innovation, and sustainability are key for success in any industry. Organizations need to implement cutting-edge tools, supporting them in efficiently rethinking their operational strategies and rapidly adapting to an increasingly fast-moving world. LAPP, as a company managing mission-critical operations, was not excluded from this.
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Training On-The-Job For Maintenance On Wind Turbines: A Case Study
Discover how EnBW utilized Field Service Management solutions to optimize employee training, productivity, and safety.
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Scheduling Of Maintenance Activities On Critical Assets And Support Of Field Execution Through Mobile Work Instructions
Hera Group required a unified system for dispatchers to efficiently handle and schedule maintenance tasks across various utility assets. They turned to a best-of-breed FSM solution to meet these needs.
FIELD TECHNOLOGIES MAGAZINE ARTICLES
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Fleet Management Delivers Big Savings12/1/2019
AKI Group leverages routing/scheduling technology to save $1 million annually in transportation costs.
Revenue and market growth are accelerated by a new approach to leading a service business. The Service Growth Portfolio concentrates on value and capability creation in three distinct investment areas: 1) Service Product Offering, 2) Workforce Skills and Behaviors, 3) Enabling Technology.
Learnings from a global IT infrastructure service and support provider on achieving a single source of truth for customer information.
The race to implement the latest platform or build an application to manage a process within service or just move from paper to something mobile has transfixed the service world. Technology has become the primary focus of much of what we read about and captures much of our budgets as we look to transform.
Reliable information technology (IT) support and service are critical for any business. In the grocery industry, store-level IT service can have a direct impact on sales and customer service — if the registers are down, cashiers can’t ring up sales, and customers may simply leave their carts in the aisle and head to the next closest market.
FIELD TECHNOLOGIES WEBINARS
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3 Strategies To Reinvent Field Service Delivery
Watch this on-demand webinar, where we talk about easy, innovative ways to scale your field service teams and boost customer satisfaction with trusted AI and data.
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Apple Partnership On-Demand Webinar
Learn how to provide the best service experiences with new Apple + Service Cloud innovations and see how you can make engagement effortless using trusted mobile apps and tools.
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Lifecycle Management. Next-Level Service.
Explore how a comprehensive approach to service can be your business's secret weapon - helping ensure each instance of care is delivered quickly and effectively.
INDUSTRY NEWS
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MCS Expands National Property Preservation Platform With Acquisition Of Five Brothers Asset Management Solutions3/13/2024
MCS (or the “Company”), the national property services company founded in 1986, announced it has acquired property preservation company Five Brothers Asset Management Solutions (“Five Brothers”), bringing two of the country’s leading property preservation and maintenance services companies together.
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Workiz Launches 'Genius' To Revolutionize Field Service Management With AI-Powered Offering3/13/2024
Workiz, the management platform for field service teams, is announcing the launch of Workiz Genius, a revolutionary AI-powered toolkit of powerful capabilities designed to upend nearly every aspect of how field service professionals work.
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Cincinnati Incorporated Transforms Service Contracts And Field Service With Tavant's AI-Driven Enterprise Analytics Platform (TMAP)3/12/2024
Tavant, Silicon Valley's leading digital products and solutions company, today announced a successful implementation of its AI-powered flagship product, TMAP, at Cincinnati Incorporated (CI), a leading machine tool manufacturer located in Harrison, OH.
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Fulcrum Deepens Collaboration With Esri, Recognized As Bronze Partner3/11/2024
Fulcrum, a leading field data collection and process management platform, is proud to announce its new status as a Bronze Partner in the Esri Partner Network.
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Zebra Technologies Introduces Automation Solutions At MODEX 2024 To Empower Connected Workers3/11/2024
Zebra Technologies Corporation, a leading digital solution provider enabling businesses to intelligently connect data, assets, and people, today announced new enterprise mobile computing and intelligent automation solutions designed to enable an agile, resilient supply chain with the power of a connected workforce.
FIELD SERVICE SOFTWARE SOLUTIONS
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We have over 20 years’ experience helping the largest digital service providers manage and optimize their field service operation before, during and after day of service.
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Dista Field helps unleash the full potential of your field operations by improving first-time fix rates, ensuring higher service efficiency, and increasing customer delight, thereby elevating your brand loyalty.
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To grow your equipment maintenance and service operation, you need more than Excel and an accounting package. Find out what an integrated ERP can do for your business.
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With MobileTech, your technicians get service call information, can manage their service activities, and input data while out in the field.
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Digital work instructions for consistent paperless procedures.