M2M & Remote Monitoring Executive Commentary
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Revolutionizing Troubleshooting And Diagnostics In Field Service: The Impact Of AI And Chat GPT
7/26/2023
In the field service industry, effective troubleshooting and diagnostics are vital for maintaining equipment, reducing downtime, and providing exceptional customer experiences. Historically, these processes relied on manual methods and rule-based approaches, leading to time-consuming outcomes. However, the emergence of Artificial Intelligence (AI) and Chat GPT (Generative Pre-trained Transformer) has transformed troubleshooting and diagnostics.
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Public Sector Field Inspections: The Role Of AI-Driven Case Management Solutions
7/20/2023
Within the heart of any thriving community, field inspection services play a vital role in ensuring its citizens' safety, compliance, and overall well-being. In the fast-paced world of the public sector, where challenges are ever-increasing, the need for efficient and innovative solutions has never been more critical.
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Field Services Innovation: Understanding And Meeting Customer Expectations
7/17/2023
Field service companies are evolving, keeping pace with industry demands. It's about foreseeing changes and being ready for them. Incorporating advanced platforms and automation into operations is more than just smart. It's crucial to deliver top-notch customer service.
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Securing IoT Devices In The Utilities Industry: Best Practices And Emerging Trends
7/14/2023
Utility companies deploy IoT sensors and similar devices to reduce carbon emissions, preserve natural resources, and forecast demand. This practice also allows them to deliver a better customer experience, generating higher revenue. But, for many enterprises, securing their IoT devices against physical attacks and cyber threats is one of the biggest challenges.
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Here's How To Harness The Power Of Lift Truck Telematics Data
7/10/2023
Telematics is one of the most important technologies for supply chain organizations to invest in. Fleet managers understand this, though most implementation focuses on logistics fleets when use cases like lift trucks are highly beneficial, too. Capitalizing on lift truck telematics data can make warehouse operations safer, more efficient, and cost-effective. Despite this potential, it’s important to recognize that the extent of these benefits depends on how the technology is used. Here are six steps to harness lift trucks’ telematics power in that light.
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3 Benefits Of Enterprise-Wide Integration
6/13/2023
Enterprise-wide integration means that the different systems you use to manage your business, on-prem or in the Cloud, can speak to each other and share information in real-time to support the business. Sales opportunities, orders, and quotes can easily translate into manufacturing or work orders that are executed by the operation steam. Service agents have clear access to customer service orders, customer history, and invoices. In short, all of these separate pieces work in harmony together to create a winning strategy.
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Should Fleet Owners Put The Pedal Down On AI Adoption?
6/6/2023
Overseeing a motor-vehicle fleet is a time- and labor-intensive exercise, regardless of size. That’s why many company decision makers are turning to artificial intelligence (AI). An AI fleet management system can process data and discover trends humans might otherwise miss. What are some actionable ways to create an AI fleet? There are several things to consider when taking this step.
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How AI, IoT, And The Cloud Are Keeping Fleet Vehicle Drivers Safer Today
6/5/2023
As companies look to modernize their vehicles, the benefits of connected vehicles could make these technologies the new standard for fleet management.
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What To Look For When Building A Disaster Recovery Plan
6/2/2023
With technology rapidly advancing, new strategies and capabilities have been introduced to streamline the execution and management of business continuity and disaster recovery (BCDR) planning and testing. New solutions can dramatically reduce recovery time and data loss in the instance of an outage compared to what was achievable even just a few years ago. These technologies can address many challenges faced prior, including precious time and resources during unplanned situations.
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Unveiling The Power Play: Securing Reliability And Resilience In The Utilities Industry
5/23/2023
From the home office into the field, today's utilities IT professionals face the critical task of providing reliable services and maintaining uninterrupted network accessibility. Similar to the financial services industry, the utilities sector encounters high expectations from customers who rely on their services 24/7. However, the concerns go beyond performance and uptime; network security plays a vital role as utilities become prime targets for cybercriminals. To tackle these challenges head-on, professionals in the utilities industry must prioritize network security and performance continually.