FROM FIELD TECHNOLOGIES MAGAZINE
Live video streaming provides work-at-height service company Abseilon advanced real-time visibility that has improved safety and customer service.
Revamping The Digital Tool Belt: On Technology In Field Service
The industry is experiencing a paradigm shift when it comes to providing field service. What does the service model of the future look like? At this point, it is still transforming, but there are certain indicators that show that the future model will be a lot different than it is today. Consider the following four observations about customers and machines.
Mastering IoT Security
The Internet of Things (IoT) has taken center stage in our increasingly technological world. Connected devices are becoming more practical and fordable for mainstream consumers, as well as an integral part of many businesses. We trust M2M applications to transmit confidential and personal information, monitor valuable assets, and control mission-critical devices.
Leveraging Remote Monitoring And Mobility To Create A Smarter Service Presence
By leveraging mobile technology, field service management (FSM) vendors have evolved their software offerings from desktop-bound, reactive products into real-time, anywhere- access solutions. Now the next step in this market’s technological evolution has begun, integrating FSM with M2M (machine-to-machine) remote monitoring to enable a uniquely proactive and predictive field service model.
Innovative Solutions For The Insurance Industry
By virtue of its nature, insurance interactions usually include policy holders unhappy with paying for something that might never be used, and in a less than positive state of mind when it is needed. What can insurance companies do to increase sales and retention? They cannot differentiate on price alone in this competitive market.
Revolutionizing M2M Connected Services And Conditional Scheduling
To ensure customer retention and satisfaction, as well as ensure revenue targets, FSOs must utilize technology to evolve to proactive scheduling models.
|How The Internet Of Things Is Changing Field Service||The Great Tablet OS Debate|
|What you need to know about how the IoT is impacting the future of field service.||Know the facts on Android, Windows, and iOS so you can pick the OS that’s right for your organization.|
|Field Mobility 2014||5 Keys To Fleet Management Selection|
|Learn how the latest technologies and trends are transforming the mobile workforce.||Crucial considerations for selecting the right solution for your business.|
Dell 2014 International Tablet Survey Shows IT Decision Makers Believe Tablets Are Improving Workplace Productivity And Mobility
Dell recently announced the results of its 2014 International Tablet survey of IT Decision Makers (ITDMs) indicating that current implementations of tablets in the workplace are good for business, increasing mobility and productivity, while getting a favorable reception from employees.
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FEATURED MOBILE SOLUTIONS
Wonder what intelligent Field Service Automation could do for your business? Companies with 10 to 10,000 technicians can increase profitability, generate more revenue, simplify processes and reduce customer churn with FieldAware. We offer multiple licensing options (as well as a leasing program) designed to meet the unique needs of companies of all sizes.
The GPS Insight Fleet Tracking Solution
The GPS Insight Fleet Tracking Solution is a vehicle and asset tracking software that offers you complete insight into all aspects of your fleet operations.
ETAworkforce For Salesforce Users
By connecting your sales staff, customer service reps, field service workers and customers directly in one powerful application, ETAworkforce from TOA Technologies can help you set standards for customer satisfaction and worker productivity that you never dreamed possible.
Motorola TC55 Touch Computer
To get the job done, workers need rugged, reliable, remote access to real-time data. While personal smartphones, tablets and laptops may be attractive and easy to use, they do not have the durability or functionality necessary for everyday business use.
The Future Of Field Service Is IoT: A Sneak Peak Of What That Means For You
Wouldn't your field service team love a crystal ball to predict who will need service and fix it before it fails? IoT has the potential to be a transformative force in the service economy. Particularly in industries like medical devices and industrial manufacturing, the machines you service are already generating massive amounts of data -- the trick is to make it useful and to get it to the experts who need it -- namely your service technicians.
Go Mobile! 10 Steps To Prepare You For Successful Mobilization
You’re probably well aware of the potential business benefits of using technology to manage your service business and stay competitive. The productivity gains and customer experience improvements that mobility can bring are incredible. But, mastering mobility can be complex.
Tablets, Laptops, And Convertibles: Determining The Right Mobile Device Mix For Your Organization
At the head of today’s Enterprise field service driven industries is the abundance of increasingly capable and functional mobile devices from traditional laptops, to convertibles to tablets. The variety of mobile form factors continues to expand, but only one thing is certain - there is no one single device or form factor that will meet every field worker’s needs. Deploying and managing the ideal device mix for your organization is critical to maintaining a productive and effective workflow.
ABOUT FIELD TECHNOLOGIES ONLINE
Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.