FEATURED ARTICLES

  • Cardinal Logistics Transforms Information Into Intelligence

    A national leader of third-party dedicated delivery services, the company’s experienced professionals work directly with clients to optimize their supply chains by developing and implementing customized transportation solutions, including specialized equipment and handling that best fit their needs.

  • 10 Steps To Finding The Right Mobile Device

    Finding the right mobile device for your business isn't easy. From various models and suppliers, to countless configurations and operating systems, the options are nearly endless, yet few can actually meet all of your needs. Even if a device works well for one area of your business, how do you know if it will also successfully support another area?

  • Enhancing Fleet Management And Performance: Turning Historical Data Into Actionable Intelligence

    Fleet management has come a long way from the days of just sending out drivers and logging their miles. To stay competitive and keep costs down companies are now, more than ever, focused on providing better customer service through improved asset utilization, enhanced business processes, and increased safety and security.

  • Best Practice KPIs Used For Field Service

    Best practice field service organizations (i.e. those attaining both 90%+ customer satisfaction and 30%+ services profitability) use up to 13 key performance indicators (KPIs) to measure their service performance compared to only 7 for all others. What KPIs should your organization be measuring? Does your field service organization match with the best?

  • M2M: How It Works

    There are currently more connected devices than there are humans on each and it expected to grow by 50 billion by 2020.

More Featured Articles

INDUSTRY REPORTS

How The Internet Of Things Is Changing Field Service The Field Service Software Selection Survival Guide
How The Internet Of Things Is Changing Field Service The Field Service Software Selection Survival Guide
What you need to know about how the IoT is impacting the future of field service. 4 keys to mastering software evaluation and selection.
Field Mobility 2015 5 Keys To Fleet Management Selection

Field Mobility Supplement: Understand How Your Peers Are Leveraging Today's Technologies

5 Keys To Fleet Management Selection

Learn how the latest technologies and trends are transforming the mobile workforce. Crucial considerations for selecting the right solution for your business.

INDUSTRY PARTNERS AND ASSOCIATIONS

Aberdeen Group CTIA Enterprise Mobility Exchange
IWCE Strategies For Growth The Service Council
The Smart Van TSIA Logo VDC Research
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FIELD TECHNOLOGIES' PARTNERS

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INDUSTRY NEWS

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FROM THE EDITOR

How Do We Make Field Service More User Friendly?

How Do We Make Field Service More User Friendly?

I had a conversation about Uber the other day that really got me thinking about the state of field service today versus where it needs to be.

More From The Editor

FEATURED MOBILE SOLUTIONS

  • IFS Mobile Solutions
    IFS Mobile Solutions

    Analysts estimate that 50% of business applications will be accessed via mobile devices over the next couple of years. Mobile isn’t ”the future”. Now is a critical moment for optimizing mobile within your business strategy.

  • Motion LINCWorks Mesh Access Gateway - Rugged Deploy Anywhere(RDA) Network Hub
    Motion LINCWorks Mesh Access Gateway - Rugged Deploy Anywhere(RDA) Network Hub

    The Motion LINCWorks™ family of ruggedized wireless products and accessories make it easy to create a cohesive communications infrastructure anytime, anywhere.

  • Astea Alliance Tools: Alliance Links
    Astea Alliance Tools: Alliance Links

    Alliance Links provide the framework to exchange data and integrate Astea Alliance processes with a wide range of applications – such as for coordinating Alliance Logistics service parts inventory with ERP inventory, connecting remote equipment monitoring to Alliance Contact Center, and interfacing Alliance Mobile applications to wireless data transmission services.

  • Safety Analytics
    Safety Analytics

    Safety Analytics software enables users to easily pinpoint problem areas and take corrective actions to minimize safety risks, excess fuel waste and vehicle depreciation in their fleets.

More Mobile Solutions

RECENT WEBINARS

  • Field Service Management: Grasping The Changing Technology Landscape

    Today's field service industry is full of complexity. Let us guide you through trends such as managing a field workforce with new technologies, exploring new business models which can revolutionize your business, navigating the somewhat confusing FSM landscape, and how to achieve true ROI with an FSM selection.

  • 7 Steps To Successfully Evaluate Field Service Technology

    Field service leaders across industries are looking for ways to digitize and increase productivity for their service organizations. In fact, The Service Council found that 84% of service executives have little or no reservations about using a cloud-based offering to run their Field Service operations. But more often than not, automating field service requires important organizational change that requires a thorough cross-functional evaluation.

  • Optimized End-To-End Service Delivery

    Your field service operation has countless moving parts that all need to be managed accurately and efficiently in order to ensure maximum productivity, profitability, and customer satisfaction. Luckily, there are a number of field service management solutions on the market today that can enable you to intelligently automate, track, and monitor all of these disparate business functions simultaneously and precisely so you and your team can do what it does best - service customers.

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ABOUT FIELD TECHNOLOGIES ONLINE

Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.

Please take a moment to join our community and discover the benefits of your free membership. If you have feedback, we’d love to hear it – please email us at info@fieldtechinfo.com.

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