FROM FIELD TECHNOLOGIES MAGAZINE

Modernize Your Mobile Operation

The Metropolitan Sewer District of Greater Cincinnati’s Wastewater Collection Division manages 3,000 miles of main sewer line and services some 200,000 individual customer sewer laterals and accounts that cover nearly 1 million residents and businesses. When things go wrong with those pipes, the division hears about it from customers loud and clear.

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FEATURED ARTICLES

  • Improvements On Display Brightness In Rugged Tablets

    One of the biggest struggles for outdoor workers using mobile devices is being able to read their screen on days with sunshine.

  • Why Flexibility Is Key In Choosing Field Service Software

    When companies start shopping for new software to manage their processes, they often begin by looking only at solutions designed for their industry. That can be a mistake. While that software may be perfectly suited for their needs at the moment of implementation, as businesses grow and adapt to new circumstances, it may not have the flexibility necessary to keep up.

  • The Importance Of Separating Out Pull-Through Work

    Maintenance contracts are one of the best ways a field service company can guarantee a steady stream of work throughout the year. What makes maintenance contracts even more valuable, however, is the extra pull-through work those service agreements bring in that your company otherwise may never have been considered for.

  • 6 Steps To Choosing The Right Field Service Software

    What makes field service organizations start looking to upgrade their software? One common reason is to speed up invoicing and billing cycles. For other organizations, moving from paper work orders to mobile field service tools may be critical.

  • 4 Tips For Creating A Credible Technician Compensation Plan

    After he’s finished with the emergency repairs, the field service technician talks with the customer for a few minutes, pointing out some preventive maintenance and parts upgrades that could improve the machine’s efficiency and prevent an expensive breakdown. The technician pulls together a work order on a mobile device and shows the customer what the maintenance would cost. The customer pauses, frowns a little and asks the technician, “OK, but do you get a commission for selling me this extra work?”

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INDUSTRY REPORTS

The Great Tablet OS Debate Field Mobility 2014
The Great Tablet OS Debate Field Mobility 2014 - Learn how the latest technologies and trends are transforming the mobile workforce.
Know the facts on Android, Windows, and iOS so you can pick the OS that’s right for your organization.
 
Learn how the latest technologies and trends are transforming the mobile workforce.
 

The Vast Benefits
Of Fleet Management

Break Through Common M2M Barriers

Explore The Vast Benefits Of Fleet Management

m2m supplement 2013 field technologies online cover

Learn how fleet management solutions can save you money and do much, much more. Advice for successful M2M evaluation, selection, and deployment.

INDUSTRY PARTNERS AND ASSOCIATIONS

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VDC Research WBR

FIELD TECHNOLOGIES' PARTNERS

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FROM THE EDITOR

The Telematics Trend: It’s Time To Get On Board

The Telematics Trend: It’s Time To Get On Board

We’ve done plenty of coverage in this magazine about how companies of all shapes and sizes are leveraging telematics solutions to their benefit — but just in case you’ve missed any of that, I’m going to take this opportunity to reinforce the point. Here’s the punchline: Telematics solutions are not just for trucking companies. Any company with a fleet can benefit from a solution that enables you to track the location of your vehicles and gather a variety of other pertinent information related to their performance and status.

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FEATURED MOBILE SOLUTIONS

  • FieldAware
    FieldAware

    Wonder what intelligent Field Service Automation could do for your business? Companies with 10 to 10,000 technicians can increase profitability, generate more revenue, simplify processes and reduce customer churn with FieldAware. We offer multiple licensing options (as well as a leasing program) designed to meet the unique needs of companies of all sizes.

  • RuggedJet 4” Mobile Printers
    RuggedJet 4” Mobile Printers

    The Brother RuggedJet mobile printers are designed to be fast, tough, and more versatile than the competition with print speeds up to 5 ips, fast throughput, IP54 certification, 6 ft. drop protection, and the ability to print receipts or labels with one printer.

  • DataPro Booster
    DataPro Booster The direct-connect booster delivers a strong, reliable signal for cellular modems, ensuring the successful transfer of critical data. The unit’s compact form factor and low price make it an ideal component for M2M installations in weak signal environments.
  • WennSoft Evolution FieldTech
    WennSoft Evolution FieldTech

    If ever there was a role made for mobile technology, it's a field service technician – the ultimate mobile worker. Evolution FieldTech puts customer information at your field technicians' fingertips, whatever the task and however remote the service location.

More Mobile Solutions

RECENT WEBINARS

  • What Smart Business Leaders Don't Know About Field Service

    As a field service leader, you already know why field service is so critical to your organization's success. But what about the rest of the company? Is your sales VP dying to hear how you can now debrief multiple products on a single work order? Does your CMO care that first time fix rates are up? Probably not, but they should, because the benefits of flawless field service go far beyond productivity and cost savings. In short, field service keeps your customers running, and your company growing and thriving.

  • The Biggest Wireless Connectivity Problems – And How To Solve Them

    Whether you have a smartphone, tablet, or cellular modem, one thing is certain – you have experienced frustrating connectivity problems due to poor signal. In this webinar we will discuss the causes of cellular connectivity problems and the methods and solutions available to overcome them.

  • 6 Key Considerations When Accepting Payment In The Field

    Today accepting payment in the field can be a hassle of managing cash, checks, and the time-consuming process of manual credit card processing — from calling in to handwriting credit card numbers. But what if you could easily equip your field workers to accept mobile payments at the point of service or delivery, allowing for a higher level of customer satisfaction, increased up sell opportunities, faster payment cycles, and greater field efficiency?

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ABOUT FIELD TECHNOLOGIES ONLINE

Field Technologies Online is the premier resource for the optimization of your field workers, service, and assets. Our goal is to provide companies in the field service, transportation/distribution, government, public works, and utilities industries with information on mobile technologies that can be used to improve productivity and drive efficiency. Here you’ll find valuable resources on topics including field service software, mobile computing, fleet and asset management, and M2M. From real world, firsthand accounts of how your peers are using mobile technologies to drive business benefits to thought leadership on the latest technology advancements and trends; Field Technologies provides the information you need to determine how mobile technology could be improving your organization.

Please take a moment to join our community and discover the benefits of your free membership. If you have feedback, we’d love to hear it – please email us at info@fieldtechinfo.com.

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