1. IFS — Becoming A Serious Field Service Management Contender

    Mobile workforce management is a high-priority area for IFS that has received much investment from the vendor. Indeed, during the past few years, IFS has delivered a number of solutions that target the rapidly growing mobile workforce. Among these is the mobile-friendly and touch-screen optimized IFS Enterprise Explorer (IEE) user interface (UI), whereby the entire IFS Applications 8 suite can be accessed via a tablet (and have the same look and feel as the desktop version, of course without the touch-based navigation at the desktop screen).

  2. MSA, Inc. Streamlines Month-end Close And Improves Employee Time Tracking

    When the company implemented IFS Applications in 2000, MSA expected to realize a number of benefits. In addition to automated processing, MSA hoped to realize efficiencies in collecting transactional information through the use of IFS’ integration capabilities.

  3. World-Class Customer Service Can Only Be Delivered If You Are Using The Right Tools

    Independent service providers using IFS Service Applications today run their businesses more efficiently and find it easier to climb up the value chain, because the software from IFS gives them complete transparency and control throughout their operations. All the way from ad-hoc callouts that take a few minutes or a couple of hours, to complex long-term contractual commitments that run over years.

  4. Holland Co. Increases Productivity, Goes Wireless

    Companies like Holland that both manufacture a product and maintain field service or construction operations face unique business and information technology challenges and have a very limited number of choices for comprehensive enterprise software.

  5. Mobility In The Field Service Management Space

    In early 2013, IFS North America and Advantage Business Media conducted a study among executives with industrial companies to determine how respondents involved with field service management access enterprise software from mobile devices while servicing equipment and customers at remote sites.

  6. Datasheet: IFS Mobile Solutions

    Analysts estimate that 50% of business applications will be accessed via mobile devices over the next couple of years. Mobile isn’t ”the future”. Now is a critical moment for optimizing mobile within your business strategy.

  7. Datasheet: IFS Field Service Management - IFS Mobile

    Empower your field technicians with automation and optimization.

  8. Optimize Your Field Service Operation To Increase Revenue And Enhance Customer Satisfaction

    Your field service operation has countless moving parts that all need to be managed accurately and efficiently in order to ensure maximum productivity, profitability and customer satisfaction. What is needed is a comprehensive field service management suite that can intelligently automate, track and monitor all of these disparate business functions simultaneously and precisely so you and your team can do what it does best, service customers.

  9. Mastering Reverse Logistics For Optimal Service

    To provide optimal service to your customers, you must have a reverse logistics strategy in place, and invest it tools to support and enable that strategy. By implementing a configurable reverse logistics management solution that automates the end-to-end reverse logistics cycle, from RMA creation through billing, service organizations can increase productivity, improve the customer experience, and significantly reduce costs.

  10. Best Practices For Developing And Deploying A Mobile, Field Service Strategy

    This Knowledge Brief highlights the best practices for developing and deploying a mobile, field service strategy; a process that maximizes the productivity and performance of field service delivery.

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