Downloads

  1. How To Motivate Your Field Workforce By Using Mobile Apps
    9/23/2014

    If your field engineers are under the weather and need some motivation to be more efficient, then you can wake them up with helpful Mobile Apps that can make a difference in the service you deliver.

  2. Faster Time-to-Value: Industry-Specific Solutions For Optimized Mobile Workforce Management
    9/23/2014

    The priorities relating to mobile workforce management and customer service vary drastically from one industry to another. Differences in semantics, working practices, business processes, and terminology as well as variables specific to the business—such as culture and philosophy—require firms to deploy fine-tuned solutions that cater to their specific needs.

  3. How Utility Field Workers Are On The Roll With Mobile Workforce Management Solutions
    9/23/2014

    Across the Asia/Pacific region utilities are modernising in response to industry change, the desire to create customer focus and pressures to achieve cost and process efficiencies. Technology innovation across mobility, cloud and Big Data/analytics are creating new possibilities, and early steps are being taken towards the smart grid that will further drive change.

  4. The Next Generation Technician For Capital Equipment: Servicing Organizations And Their Customers
    9/23/2014

    Many industries rely heavily on high value capital equipment assets to perform core business functions effectively and profitably. These capital equipment industries include: Automotive, Aerospace & Defense, Construction & Heavy Equipment, Data Centers, Discrete and Process Manufacturing, Healthcare, Heating/ Ventilating/Air Conditioning, Industrial Controls, Mining, Oil & Gas, Semi-Conductors, Telecommunications, Test & Measurement, Transportation & Logistics, Utilities, and even the Public Sector.

  5. Using Achievements To Drive Change For Field Service
    9/23/2014

    Explore how using gamification can drive the change management process and deliver a better experience for your customers.

  6. 8 Ways To Do Mobile Appointment Booking Right
    9/23/2014

    One Of the Best-Kept Secrets in the Service Industry is Mobile Appointment Booking.

  7. Capital Equipment Manufacturers Find The Path To Mission Critical Service
    9/23/2014

    The delivery of exceptional service has become a lucrative business for many organizations. However, this is a lagging indicator of success, as service profits are the result of efficient processes, great customer service, and the timely resolution of service requests.

  8. Integrated GPS: A Smart Business Strategy
    9/23/2014

    Ergos Software partners with TomTom Telematics to bring customers an integrated package that will empower your business and provide up-to-the-second data regarding your technicians, which, is vital in overall efficiency. Read the full overview of benefits in this partner-developed white paper, and begin managing your fleet more effectively.

  9. Insurance Telematics: Reducing Risks, Cutting Costs
    9/23/2014

    TomTom’s insurance telematics guide explains how you can improve your risk profile and benefit from potential insurance savings worth thousands of dollars.

  10. Tackling Risk Factors To Boost Fleet Efficiency
    9/23/2014

    Safety is a critical issue for any business, especially those operating company vehicles.

Newsletter Signup
Newsletter Signup
Get the latest field mobility news, insights, and analysis delivered directly to your inbox
Join 40,000 of your peers
By clicking Sign Me Up, you agree to our Terms and that you have read our Privacy Policy.