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  1. Cardinal Logistics Transforms Information Into Intelligence
    5/22/2015

    A national leader of third-party dedicated delivery services, the company’s experienced professionals work directly with clients to optimize their supply chains by developing and implementing customized transportation solutions, including specialized equipment and handling that best fit their needs.

  2. 10 Steps To Finding The Right Mobile Device
    5/22/2015

    Finding the right mobile device for your business isn't easy. From various models and suppliers, to countless configurations and operating systems, the options are nearly endless, yet few can actually meet all of your needs. Even if a device works well for one area of your business, how do you know if it will also successfully support another area?

  3. Enhancing Fleet Management And Performance: Turning Historical Data Into Actionable Intelligence
    5/20/2015

    Fleet management has come a long way from the days of just sending out drivers and logging their miles. To stay competitive and keep costs down companies are now, more than ever, focused on providing better customer service through improved asset utilization, enhanced business processes, and increased safety and security.

  4. Recognizing The Role Of Field Service In Sales Revenue Generation
    5/15/2015

    Discover the Keys to Better Service/Sales Collaboration

  5. Field Service Management: Grasping The Changing Technology Landscape
    5/4/2015

    Today's field service industry is full of complexity. Let us guide you through trends such as managing a field workforce with new technologies, exploring new business models which can revolutionize your business, navigating the somewhat confusing FSM landscape, and how to achieve true ROI with an FSM selection.

  6. Ten Crucial Considerations For Evaluating And Selecting Field Service Management Software
    5/4/2015

    Field Service Management software solutions abound. In fact, a search on a popular business software directory returns well over 225 companies that claim to offer Field Service Management software. Many of these companies are very small, of course, and their software has limited capabilities, or has been developed for a specific niche industry, such as air conditioning repair or landscaping. Even so, the same directory reveals more than 30 commercially available Field Service Management software solutions systems that offer robust capabilities, and could be considered enterprise-worthy.

  7. Does Cellular Act As A “Natural Barrier” To IoT Hacks?
    5/4/2015

    We continue our focus on security this month by switching gears from “premises” security to securing the data that continually streams from connected devices in the Internet-of-Things. In fact, security (along with privacy – more on that in a future post) probably stands out as the most active point of discussion when it comes to building out an effective Internet-of-Things. Concerns are well-founded because, candidly, there’s a lot at stake.

  8. State Of Service Management 2015: Connect To Your Customers
    4/30/2015

    Enable Your Customer to Play an Active Role in Driving Your Service Excellence
    The end customer is no longer an afterthought in regard to achieving service excellence — buying power, social networks, and competition have changed relationships dramatically.

  9. How To Use Mobile Payment Collection Technology To Boost Profitability
    4/28/2015

    Businesses can make an immediate improvement to their profitability by having their field teams collect payment in the field.

  10. 7 Steps To Successfully Evaluate Field Service Technology
    4/23/2015

    Field service leaders across industries are looking for ways to digitize and increase productivity for their service organizations. In fact, The Service Council found that 84% of service executives have little or no reservations about using a cloud-based offering to run their Field Service operations. But more often than not, automating field service requires important organizational change that requires a thorough cross-functional evaluation.

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