The Implications Of M2M For Field Service Management

In 2011, IBM’s Watson computer system challenged two human competitors on the game show Jeopardy! and walked away — or at least, departed — with $1 million in prize money. In the mythical battle of man versus machine, it was a great day for machines.

Machines have a lot to offer besides answers to trivia questions, especially when they can communicate with one another and supply a steady stream of information to us humans. Machine to machine (M2M) communication is one of the fastest growing segments in technology, with the market expected to grow to $86 billion by 2017. Global M2M connections could reach 250 million by the end of the year as the Internet of Things expands to include more devices and yield more possibilities. But all this potential is just that — potential — until you harness it.

In this episode of TOAcast, we’ll discuss how M2M can impact your field service management strategy, what industries are ripe to incorporate M2M and some of the factors that are driving adoption.

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