The Motorola MC9500-K Mobile Computer
The Challenge:
The Cost Of A Disconnected Field Workforce
The productivity of your field workforce is tied directly to the bottom line of the business —
regardless of whether your field teams interact directly with your customers or are focused
on maintenance of crucial business infrastructure such as pipelines and cable or telephone
networks. If workers do not have access to everything they need to complete the service call
on the first visit — from maintenance history to the parts database and equipment schematics —
the cost of doing business increases and future sales may be lost. If timely maintenance is not
scheduled or multiple truck rolls are required to complete a work order, not only is the cost of
day-to-day operations increased, but also infrastructure downtime increases the cost of your
products and services — reducing margins and customer satisfaction.
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