Field Service Automation Pays Off

Technology solutions aren't always implemented in response to a problem – often, they're deployed to prevent problems. Such was the case for The Linc Group, LLC, a $480-million service company specializing in commercial HVAC, lighting, and facilities repair services. When its executives formed the company four years ago, they knew they needed to automate and streamline the work order processes. By implementing a field service automation (FSA) solution to do so, The Linc Group realized a one-year payback. Used with permission from Integrated Solutions magazine