Rugged Tablets Building Better Customer Relations With Faster Installations
By Emmy Silak via the Xplore Blog
Telco and carrier companies are vulnerable to coming under fire for slow installation times and poor customer relationship management. The industry is demanding and requires skilled workers to quickly solve problems in a timely manner and immediately move on to the next client. What's more, technicians are constantly working with their hands full and its certainly not easy carrying around computer dock systems, cables, toolboxes and receipt papers.
With advancements in mobile tablet technology, telco and carrier operators can easily work with less equipment on the jobsite, resulting in faster installation times. While telco and carrier operators would like to complete every job as fast as possible, many know that it also takes thorough and efficient work to make a customer happy.
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