Mobile Resource Management Eliminates Paperwork, Optimizes Technician Utilization

By Brian Albright, Field Technologies

Vehicle tracking has saved 50 hours per month in fuel tax paperwork for this field service operation.

Maintaining and managing a vehicle fleet takes more than just an agile dispatcher and a good team of drivers and mechanics. There’s also a lot of paperwork — driver logs, maintenance records, and fuel tax forms. So much so that it can make a sizeable dent in productivity.

General Equipment & Supplies is a Fargo, ND-based supplier of heavy construction equipment for the building, mining, and oil industries. The company employs a field force of 95 technicians and 55 trucks to service customer equipment throughout the upper Midwest and Canada. The company has deployed a mobile resource management solution that has helped slash the amount of time drivers spent filling out International Fuel Tax Agreement (IFTA) paperwork and paved the way for fully electronic driver logs in the future.