Is Your Service Organization Ready For The Connected Customer?

How is technology changing the way businesses provide service to engage the connected customer?

Technology is fueling a colossal shift in customer expectations, causing businesses to rethink how they engage, service and retain customers. Check out this on-demand webcast featuring guest experts Jeanine Sterling, Industry Director, Mobile & Wireless Communications, Frost & Sullivan, and Deb Geiger, VP Global Marketing, Astea International.

In this on-demand webcast you will:

• Get the latest market updates and benchmarks on current & trending mobile technologies, adoption rates, and their impact on the entire service ecosystem.
• Gain insights into how businesses are driving digital transformation to optimize customer engagement and deliver differentiating experiences.