FeedHenry Launches New Cloud-Based Field Workforce Management Mobile Solution

FeedHenry’s Versatile Field Workforce Management Solution Allows Workers to be Productive From Any Location, Over Any Network, For Any Task

FeedHenry, provider of the industry’s leading open standards based mobile application platform for enterprise, today announces the launch of its Field Workforce Management mobile solution. The solution provides ready-to-run field workforce management features that can be easily customized and configured to support company-specific field workflow processes, backend data integration, forms, and branding. Cross-platform capability supports deployment to all major mobile devices, leveraging location, camera, signature capture and other device features. Designed for improved workforce productivity and ROI, the solution lowers the cost and effort in transitioning the mobile field away from legacy and rigid systems to open, flexible and user-centric mobile technologies.

Powered by FeedHenry’s flagship FeedHenry 3 platform, the new Workforce Management (WFM) solution gives businesses the option to implement as a standalone solution or to securely integrate into existing work order, ERP or other systems. FeedHenry’s cloud-based platform architecture supports secure backend integration, data storage and caching, online/offline data syncing, user authentication, and app management that underpin secure, scalable and sustainable mobile innovation.

“In today’s era of mobility, it’s no longer enough to simply port legacy field workforce solutions onto a mobile device and expect high performance,” said Cathal McGloin, CEO of FeedHenry. “Mobile-first organizations are demanding a more flexible mobile experience that delivers a faster return on investment. For companies where field operations are critical to business results, we’ve created a ready to run cloud-based mobile solution that provides secure, real time updates to and from the field, all with a great user experience.”

Key features of FeedHenry’s Field Workforce Management solution include: 

• Cross-Platform Development and Deployment – Using the functionality of the FeedHenry 3 platform, the new WFM solution supports both development and deployment across multiple devices and platforms: iOS, Android and Windows Phone. Featuring built-in scalability and security, the solution’s backend connections are reusable, making subsequent app developments fast and cost-effective.
   
• Ready-To-Use Functionality – A flexible off-the-shelf solution, major field force management features are already built out and ready to use, including scheduling, dispatch, data capture, forms, location, reporting and messaging. The WFM solution also helps organizations take full advantage of native mobile device features, allowing for text, photo, signature and barcode capture with the ability to add GPS and timestamps for any work order type, with zero coding required.
   
• Drag and Drop Forms - Flexible workflow configuration is supported with drag and drop forms which allows non-developers to define job order types, without the need to change business processes.
   
• Real-time communication between Back Office and Frontline Staff – FeedHenry WFM provides a highly functional web portal that provides a range of administration tasks. Office supervisors can communicate with workers in the field by creating, managing and dispatching new work order information as well as sending in-app messages to the workforce. Real time reporting is available, complete with worker tracking, helping to increase collaboration across teams and improve response times.
   
• Designed to provide high mobile ROI – FeedHenry’s cloud-based WFM solution includes cloud storage and caching to improve app performance and scalability. In addition cloud data sync functionality allows workers to continue using their apps while offline, with data automatically syncing when back online.

“Enterprise mobility has the power to improve employee productivity, transform business processes and drive new revenue streams. This has elevated mobility to a strategic level,” said Chris Marsh, principal analyst at Yankee Group. “Companies should look to cloud-based and agile mobile application strategies to support their growing mobile workforces, without which enterprise productivity and profitability improvements will suffer.”

To see a short video of FeedHenry’s Field Workforce Management Solution in action or to request a trial please visit www.feedhenry.com.

About FeedHenry

FeedHenry provides a cloud based Mobile Application Platform that accelerates development & collaboration on mobility projects, giving organizations greater agility, visibility and efficiency. The platform offers a suite of features that embrace collaborative app development across multiple teams and projects, flexible and open development toolkits, centralized control of security & backend integration, and a choice of cloud and on-premise deployment options. Utilizing open and highly scalable technologies, FeedHenry leverages cloud and RESTful APIs, to deliver a faster return on mobility and sustainable mobile innovation. For more information visit us on www.feedhenry.com.