Eight Trends That Will Impact Field Service In 2015

With so many advanced tools now available to fine-tune operations, field service organizations have reached an unprecedented transformative stage. By leveraging technology trends such as the Internet of Things, advanced analytics and smartphone and tablet integration, leading field service businesses are reinventing themselves as predictive, rather than reactive, operations.

In the coming year these organizations will assess how much they’ve evolved in the field service model and set goals for 2015 and beyond. This may mean better-equipping technicians with intelligent apps that deliver real-time data and deploy analytics capabilities to make strategic decisions, or enhancing security and IT infrastructure. No matter what the goal, the time is now to modernize operations that put you ahead of the competition.

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