ClickSoftware ClickAnalyze
On one hand, service organizations today are inundated with information- on the other hand, many of them have very little visibility and limited access to that information.
Poor visibility, delayed reporting, unclear performance markers, indiscernible trends, impaired decision making, are all signs of the difficulty in determining the impact of various issues on operations. More importantly, they hamper your ability to make the right decisions that can have an optimal, positive impact on your business.
Answer the question: “How do you cut through all the noise and identify your organization’s key service performance indicators (KPIs) and; how do you transform this data into useful information?”
ClickSoftware has a deep understanding of the operations and analytical needs of service organizations. Which is why ClickAnalyze was designed to answer your needs on a day-to-day tactical level, as well as on a long-term strategic level with two solution functions.
Download the brochure to learn more.