whitepapers
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Best-Of-Breed Is A Better Choice Than ERP
9/16/2012
In today’s world, too much attention may be focused on buzz words, fads, and whatever else might be “hot” in the blogs or other social media, rather than on the core attributes of substance and sustainability. By Astea International
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Bridging The Gap Between CRM And ERP-Your Post-Sale Service Delivery Strategy
2/15/2012
We routinely speak with many service delivery executives who have implemented an ERP and/or CRM solution believing they could also use this software to manage their entire post-sale service delivery process and discover this is just not the case.
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A Unique Approach To Service Entitlement
2/15/2012
Traditionally, software applications for service delivery have focused on the transaction and have built the entitlement (the terms and conditions of the contract/warranty) based on the transaction.
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Top Five Fleet Tracking Benefits For The Electrical Industry
10/18/2011
The electrical industry is currently dealing with numerous challenges. Besides the everyday grind of running an electrical service business — making payroll, winning bids, adhering to industry regulations — you may be experiencing a shortage of qualified electricians.
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The 4 Habits Of Highly Fuel Efficient Fleets
9/29/2011
Fleet managers face consistently rising fuel costs, with a gallon of gas expected to reach over $4 in 2011.
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White Paper: Going Green With GPS Vehicle Tracking
7/28/2011
If you are considering GPS vehicle tracking and management, you’re probably interested in the increased productivity and reduced costs businesses using these systems currently enjoy. By SageQuest
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White Paper: 4 Steps To Understanding ROI For GPS Vehicle Tracking
7/13/2011
Now more than ever you need to understand what ROI you can expect before investing in a capital improvement for your business.
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Drill Down Reporting To Improve Fleet Operations And Processes
6/3/2011
The last in a three-part series ‘Maximize Revenue By Benchmarking Fleet Metrics With Effective Reporting,’ this installment explains the impact of drill-down reporting on a fleet operation.
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Establish Meaningful Reports And KPIs To Optimize Fleet Operations
6/3/2011
This second installment in the three-part series ‘Maximize Revenue By Benchmarking Fleet Metrics With Effective Reporting’ examines the fact that many fleet solution providers do not have the relevant business experience to drive and design the proper fleet reporting functionality particular to a company’s specific improvement initiatives.
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Pinpointing Issues With Fleet Management Reporting
6/3/2011
This is the first installment in a three-part series ‘Maximize Revenue By Benchmarking Fleet Metrics With Effective Reporting.
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