Industry News
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The Importance Of Assessing Your Field Service Operations
10/26/2023
A field service operational maturity assessment can help identify inefficiencies, leverage technology, and drive continuous improvement for customer-centric operations.
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Canadian Home Services Giant Chooses IFS To Optimize Customer Service And Drive Growth
5/3/2023
IFS has announced that Canada-based home and commercial services and energy solutions company, Enercare, has selected IFS Cloud for Service Management to streamline service operations and field productivity.
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Zuper Enables Businesses To Provide Their Customers With Full Ownership And Visibility Of Field Service Job And Billing Status
5/1/2023
Zuper’s Customer Portal enables better efficiencies for businesses with field service operations through a modern self-serve experience for their end customers.
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New Field Service Innovations Drive Efficiency With AI, Data, And CRM For Industries
4/25/2023
Salesforce today announced new Salesforce Field Service innovations, powered by Data Cloud and Einstein GPT, that will lower service costs and generate insights across industries including healthcare, public sector, and manufacturing.
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Field Service Companies Reveal Their Biggest Challenges And Bright Spots In IFS State Of Service 2023 Research
1/25/2023
IFS today announced the results of its global research study which uncovers field service companies’ biggest challenges and key priority areas over the next 12 months.
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Retriever Communications Expands US Mobile Application Development Scalability Through Partnership With Rural Sourcing Inc.
2/26/2013
Retriever Communications, a global provider of mobile field force automation, recently announced an agreement with Rural Sourcing Inc. (RSI) to help scale the company’s mobile enterprise applications in the US. RSI is the leader in domestic sourcing, a cost-effective onshore alternative to the traditional model for IT outsourcing. Under the terms of the agreement, RSI will be trained in Retriever’s Application Development Environment (RADE) to support Retriever’s customer projects in the United States.
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Forbes Names TOA Technologies One Of America’s Most Promising Companies
2/14/2013
TOA Technologies, the leading global provider of field service management software, was named to Forbes’ distinguished annual ranking of America’s Most Promising Companies - a list of one hundred privately-held, high-growth companies with bright futures.
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Spireon Wins Best Business Intelligence Platform
2/1/2013
Spireon, the leading innovator of Machine-to-Machine (M2M) Business Intelligence Solutions that connects companies to their mobile assets and workforces is pleased to announce its win of the prestigious M2M Evolution award for “Best Business Intelligence Platform” at this year’s Battle of the Platforms hosted by TMC.
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TomTom Business Solutions Partners With Service Pro® Field Service Management To Provide Fleet Efficiencies
1/28/2013
TomTom Business Solutions, a leading provider of advanced GPS and fleet management solutions, today announced a partnership with MSI Data to integrate their Service Pro® Field Service Management software with TomTom WEBFLEET®.
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ServicePower Purchases License For Bella Solutions
11/26/2012
ServicePower, a market leader for outsourced service and field management, has announced the purchase of a source code license from Bella Solutions, Inc. for its service management software.