field-technologies-hardware-casestudies

51. Panasonic Sharpens Its Service Strategy 10/29/2021

    I think it’s safe to say manufacturers have recognized the need to embrace Servitization, but the race is on to see which companies can successfully transition their operations from product-focused to service-focused. Panasonic Appliances Air-Conditioning Europe is ready to lead the charge and has a strategy in place to do so. Karl Lowe, Head of European Service at Panasonic Appliances Air-Conditioning Europe, recently joined the company with the remit of leading the organization on its journey to Servitization.

52. WEL Networks Deployed Unvired EAM Apps For SAP For Windows 10 Tablets To Improve Efficiency Of Field Service 10/28/2021

    WEL Networks Ltd equipped its service staff with the Unvired Rounds & Work Orders App on Windows Tablets in order to view work orders from SAP and design service orders, perform inspections, attend to faults, etc.

53. Laundry Innovator WASH Multifamily Laundry Systems Drives Field Service Efficiency And Enhances Customer Experience 10/18/2021

    When laundry powerhouse WASH realized that a lack of access to accurate parts and technical information hindered efficiency and accuracy within their support organizations, they turned to AnswersAnywhere to create a mobile "single source of truth" for their field service technicians and customer support staff. 

54. BUNN-O-Matic Arms On-Site Engineers With Off-line Interactive Technical Data 9/29/2021

    When beverage equipment company BUNN realized they needed to provide their field service engineers with direct access to information in order to increase field service efficiency, and strengthen their reputation of exceptional post-product support via BUNNserve, they turned to AnswersAnywhere to deliver a custom, mobile product knowledge base.

55. Startup Broadband Utility Uses GIS To Successfully Deploy 8/31/2021

    To meet the needs of its new fiber utility Pulse, the City of Loveland recognized that one of its primary requirements was a need for access to near real-time spatial data to ensure the various systems and groups were talking to each other throughout the organization. One of the key considerations was fast and efficient data exchange between data formats and platforms, and between end users (office teams, construction crews, planning and network engineers, business management, marketing, and field technicians). Remote working capabilities were needed as well to provide support across multiple mobile platforms, and a way to maintain up-to-date data for crew safety and liability.

56. Lower Valley Water District's Journey To Becoming Geospatially Driven 8/31/2021

    By making the strategic decision to incorporate geographic information system (GIS) technology into multiple facets of this water utility’s business, they addressed challenges and improved workflow efficiencies to propel the organization ahead.

57. Improving Field Operations Workflows 8/31/2021

    To simplify and modernize its processes for gathering and referencing underground telecommunications infrastructure, ADP Resources leveraged the power of a cloud-based GIS solution that includes a robust suite of mobile apps that support the gathering of the necessary field data that planning and design teams rely on to facilitate design and permitting tasks. With accurate and up-to-date information readily available across the organization, ADP Resources' ability to meet and exceed the needs of its customers was drastically improved.

58. Municipal Utility Builds An Asset Management Foundation In The Cloud 8/31/2021

    A Massachusetts municipal electric utility wanted an easier, more user-friendly way to maintain, understand, and utilize asset information. Realizing that digital transformation was within reach, the utility chose cloud-based software that contains applications and dashboards to support collection, inventory, and management of assets in its electric distribution network. Centralized real-time information enables the utility to update records upon inspection and respond quickly to unexpected events like outages.

59. A Municipal Utility Boosts Accuracy Of Asset Data 8/31/2021

    Facing the need to maintain aging water and sewer infrastructure while being expected to support the needs of the community and innovate with their budget, Cave Creek, Arizona, embarked on a project to implement a functional, scalable, and cost-efficient GIS. The success of the project required high-accuracy data collection which was accomplished easily with an easy-to-use mobile app.

60. Charlottesville Fire Department Tracks Fire Hydrant Inspections With An All-in-One Mobile Work App 8/31/2021

    The fire department achieved a digital transformation by implementing a new app designed for mobile workforces to collect data and complete assignments to replace their paper-based processes. This streamlined the fire hydrant inspection workflow which saved time and also gave stakeholders access to real-time information.