Product/Service

Work Order Management

Source: ServicePower

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Deliver Faster, Smarter service to your customers with integrated Work Order Management

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Clear, digitally delivered work orders are critical to enabling field technicians to provide the most complete service experience for your customers.

Field service organizations can use our integrated Work Order Management solution to simplify service delivery - enabling dispatchers to easily assign jobs to field workers, with the associated assets, parts, tasks, estimation and payment processing capabilities, driving better customer satisfaction rates.

4 Simple Steps for Work Order Management Success

1. Create Work Orders
Using our web-based portal, create a personalized work order for each customer job.

2. Create and Assign Assets
Create and/or assign customer assets to each work order, providing a fuller picture of product ownership, for a more complete service experience.

3. Create Tasks
Ensure technicians understand everything required to complete the job by creating and assigning tasks for each job.

4. Assign a Technician
Using a modern Gantt interface, assign work orders to technicians, delivering to the technicians mobile device.