What To Expect From Field Service Management 3.0
Field Service Management 3.0: Experience the Future
Field Service Management is evolving, innovative technologies, processes, and solutions. FSM 3.0 is the next step of innovation in the industry. A wide variety of new features are emerging within the FSM space. Features like data integration, GIS capabilities, mobile capabilities, and AR are just a few. These features can work together in sophisticated FSM to better support the entire life cycle of field service.
Most relevant features of Field Service Management 3.0
Data Integration
While older versions of FSM, tend to be isolated in terms of information, the new iterations offer a more flexible and widely available data flow across multiple business units.
There must be the potential to import and export data from one system to another within any modern FSM solution. Whether feeding into a CRM for sales, an ERP for resource planning, or even into a SOR that sits across production and R&D to drive forward product improvements, easy integration across non-service-focused systems is critical.
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