01.25.23 -- What Is The Difference Between Remote Desktop And Remote Visual Assistance?

Proper mobile workforce scheduling is the heartbeat of successful project execution — especially in field service — and without adequate time management, organizations won’t achieve a seamless, automated workflow.

SIT is divided into two divisions: SIT - Heating and MeteRSit - Smart Gas Metering, with more than 2,000 employees and representative and sales offices located in Europe, America, Asia, and Oceania. Their commitment is to create smart solutions for climate control and consumption measurement for a more sustainable world. SIT has chosen our solution for providing real-time support to technicians and for enabling knowledge sharing to pass on crucial skills from experienced technicians to new-joiners. Thanks to our solution SIT is able to guarantee safety standards, reduce travel costs, and increase productivity.

What is the difference between remote desktop and remote visual assistance? This question can be confusing for some, as both are similar in ways, but importantly, have major differences that set them apart.

Process automation eliminates or reduces reliance on manual and paper-based tasks and should be considered for any process that requires little to no human decision-making.