5 Ways Field Service Teams Can Use Secure Messaging
Field service teams are increasingly dependent on mobile devices for operational efficiency, but have lacked a solution for cross- team communication that’s easy for everyone from the field to the back office to use. That’s why field service teams are turning to secure messaging apps to get the job done anytime, anywhere.
1. Status updates
One stumbling block for field teams is that there’s not always an easy way to
share the simple updates, such as when you’re running late, want to report traffic,
or just need some extra time at an appointment. With messaging apps, you
can quickly send a text or voice memo to share information without sacrificing
customer support or efficiency.
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