Newsletter | October 7, 2019

10.07.19 -- Technology Adoption In Field Service

Featured Articles
Forrester Research Low-Code Development Platform Report
Submitted by OutSystems Inc.

Enterprise needs change fast. Which low-code platforms can keep pace?

Build Your Way To Better: How Flexible Field Service Solutions Empower Today’s Managers
Submitted by U.S. Cellular

Today’s field service managers have a lot to manage. With mounting customer expectations, more mobile devices and data than ever, and pressure from competitors, most have already realized the need for increased technology support. In a recent survey, 81 percent of managers said they plan to use some type of field service management solution within the next five to 10 years. But while that may seem like an obvious decision, success depends on knowing where to start and planning how to grow. 

Optimize Valuable Time And Resources With Augmented Reality
Submitted by PTC
Augmented reality has helped Sysmex improve customer satisfaction, drive operational efficiencies, and improve training and service processes.
Technology Adoption In Field Service
Submitted by Zinier

The field service industry is at an inflection point. Gone are the days when organizations could manage their operations with whiteboard schedules and analog phones. There are too many sites to visit, technicians to support, and data points to analyze. Most organizations have already abandoned pen-and-paper solutions in favor of digital tools, but recent advances in AI and automation are forcing them to re-evaluate their technology stack.

  IoT 101: Digital Transformation University @ Mobile World Congress

IoT 101: Digital Transformation University at MWC19 Los Angeles is where attendees will learn everything from how to transition from proof of concept to IoT adoption, to understanding the role of an integrator, edge computing, and managed services. New advances in supply chain management, security, AI, and alternative network solutions will also be examined, as will economic impacts to the enterprise, consumers, and the public sector. Apply to attend here.

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