Newsletter | September 28, 2022

09.28.22 -- Strategies For Streamlining Service Management

A Better Reverse Logistics Engine

Reverse logistics is an often overlooked component of true field service excellence. Does your firm have the capabilities in place to maximize its potential? By implementing reverse logistics, you can streamline your service practice and improve corporate efficiency.

Understanding The Full Potential Of Best-In-Class Warranty Management

For a business to succeed in a world of increasingly powerful service technologies, getting warranty management right is the bare minimum. Forward-thinking firms take that a step further, unafraid to make warranty management another tool that they can use to gain and retain customers.

2022 Gartner Market Guide For MWM Software For Utilities

The 2022 market guide examines the drivers behind utility digitization efforts, noting that utilities are rethinking their mobile workforce management (MWM) technology and work management strategies. With the end goal of optimizing asset and work life cycles, utility IT leaders are seeking work management solutions that span across business units and allow them to pool scarce critical field resources.

Your Guide To A Successful Service Management Implementation

Working with IFS can help reduce risk, cost, and time while optimizing outcomes and achieving the KPIs that matter most to your business. This guide provides insight on the IFS implementation process. It examines the four different stages necessary to inform your team and ensure everyone hits the ground running: preparation, decision-making, delivery, and outcomes.