Product/Service

Smart Scheduling

Source: ServicePower

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Smart Scheduling, part of our unified suite, increases the productivity and efficiency of your mobile workforce with intelligent optimization while improving the customer’s overall service experience through higher schedule adherence and increased first-time fix rates.

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Improve the Service Experience
ServicePower provides accurate appointment times to your customers, ensuring the best technician for their requirements arrives on time with the parts, information and technology to complete the job.

Improve Productivity and Reduce Cost
Architected to handle the highest transactional volumes, without failing or batching jobs, ServicePower’s Smart Scheduling solution improves productivity with AI-based optimization, achieving up to 68% more productivity and 15% less schedule cost than manual or rules-based solutions.

Increase Visibility
ServicePower provides seamless visibility to operations and to your customers. Collaborative, persona-based management dashboards, notifications and real-time communication between customers, technicians and scheduling agents ensures on-demand access to the information required for successful scheduling.

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