Service organizations know that reverse logistics is a complicated process. What’s even more complicated is identifying opportunities to make proactive business decisions, given the reactive nature of the returns service lifecycle. How can we better forecast our returns to better manage the reverse supply chain and its impact on your business?
Join us as we discuss data you can use to better forecast your returns. In addition, we’ll review the impact your forecast has on other facets of your service business, including manufacturing, inventory, purchasing, warranty claims, field service, and customer service.