The rise of remote support has been accelerated by the pandemic. Why? Remote support addresses safety concerns and ensures business resilience. Companies are moving to remote support to reduce costs, improve the customer experience, and increase employee engagement. The shift requires field service leaders to reevaluate key metrics and new modes of collaboration. And adopt innovations based on video, AR, and AI.
Watch this webinar to explore the value of remote visual assistance. Learn best practices from Salesforce Field Service and TechSee customers and watch a demo of remote service in action.
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