Remote Expertise Provides For Business Continuity As Global Enterprises Fight The Impact Of The Coronavirus

The Coronavirus challenges global businesses as supply chains are disrupted, travel restrictions enforced and the global economy is at risk of recession. It has become the biggest threat to the global economy in years, forcing companies to renew their focus on virtual team collaboration and remote workforce effectiveness.  

“Reactions to the recent coronavirus has drawn the attention of many businesses across the globe and is forcing an evaluation of their preparedness to the potential impact it may have on their operations and supply chain.”  [1]

In the presence of global supply chains, travel advisories [2], and corporate travel restrictions, what can companies do to permit continued collaboration among their employees, customers, and partners worldwide? Our customers are turning to Help Lightning to support continued collaboration. Remote Expertise can often substitute for in-person collaboration to permit continued operation of mission-critical systems. Help Lightning’s Remote Expertise tool provides AR-enabled remote guidance through proprietary Merged Reality. This innovative technology allows global organizations to remain productive in geographies where experts are no longer allowed to travel due to COVID-19.