Q&A: Tips For Creating A Competitive Advantage With Today's Technologies

By Sarah Nicastro, publisher/editor in chief, Field Technologies
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Publisher/Editor-In-Chief Sarah Nicastro talks one-on-one with Ken Finnerty of UPS about how technology can put you ahead of your competition.

UPS has paved the way when it comes to leveraging mobility, deploying its first mobile solution in 1991. The company is now on the fifth generation of its first mobile device, and the solution has become the core for information exchange between UPS and its customers. UPS’s latest technological advancement involves proprietary route optimization software On-Road Integrated Optimization and Navigation (ORION), which we featured on the April 2014 cover of Field Technologies. Since its start with mobility in 1991, UPS has learned how technology can be used as a tool to create a competitive advantage. Here, Ken Finnerty, VP of information services at UPS, shares some insight and advice on how you can use today’s technologies to set your organization apart from the competition.