Putting Mobility In Customers' Hands

By Brian Albright, Field Technologies

Mobile hardware selection was critical for VWR to expand its self-service inventory management feature to its customers.

Mobile technology hasn’t just made it easier for field employees to do their jobs. In some industries, like pharmaceuticals, mobile solutions are intuitive and easy enough to deploy that companies provide the devices to their customers for inventory management and other applications. Laboratory product and service provider VWR recently upgraded its mobile solution to automate processes for its field associates and for a self-service inventory program for its customers.

VWR, based in Radnor, PA, is an independent provider of products, services, and solutions to laboratory and production facilities. VWR provides laboratory products for places such as schools, hospitals, and research and production facilities, and its offerings include consumables, chemicals, equipment and instrumentation, and more. The company’s differentiated service offering, VWRCATALYST, has a large field services team that offers operations and procurement services, laboratory support, and scientific support services.