12.20.22 -- Prioritize Safety In Field Service And Boost Your Bottom Line

Field service safety can drive revenue, while preventing injuries during on-site visits. According to the Occupational Safety and Health Administration (OSHA), companies that prioritize safety build trust with customers. Here's how it can lead to new business.

Providing the best customer experience is difficult when your service team is disconnected. Here's how to connect field service to your customers, seamlessly.

Over the past year, appointments have taken on new importance as industries of every stripe strive to deliver safe and engaging digital-first experiences. Appointments not only help companies keep people safe, but also allow teams to spread out their workload throughout the day and offer customers convenience, control, and predictability.

Salesforce commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Salesforce Field Service The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of the field service management investment on their organizations.