Newsletter | March 16, 2020

03.16.20 -- Powering The Workforce Of The Future

From The Editor
The Next Decade Of Fast, Connected, And Reliable Mobility
By James Dempsey, Panasonic TOUGHBOOK

A focus for the future of rugged mobile technology will be on the increased adoption of Android operating system devices, the exponential growth of 5G service and Internet of Things-connected devices. With these trends shaping the enterprise mobility industry, the number of business-related connected devices will exceed the number of consumer-related devices in use worldwide.

Featured Articles
How Data, Analytics, And Insights Can Improve Customer Service
By Tessa Kloster, Microsoft

Learning about your customer’s experience with support and figuring out how to create a positive experience that meets their rising expectations should be consistently top of mind for any customer service manager.

4 Ways To Drive Customer Engagement With Connected Field Service
Submitted by Salesforce

In this article, you’ll learn how to establish a proactive model for customer engagement with a four-part roadmap for success. Let’s buckle up and get started.

Future-Proofing Your Field Service Business
By Jenna Guy, ECI

The speed at which the field service management landscape is evolving is alarming for many service providers, especially those wondering if they’re doing enough to future-proof their business and guarantee long-term growth.

Powering The Workforce Of The Future
Submitted by Zinier

Technology is changing the way we work, with AI and automation supercharging the traditional workforce. Given the pace of innovation, what will that workforce look like in 10 years – and how should organizations start preparing today?

  Connected Manufacturing Forum
July 27 - 28, 2020 | Austin, TX

The Connected Manufacturing Forum is where you will benchmark your digital enterprise strategy, create your blueprint, promote effective change management and learn how to become a smarter, more connected manufacturer.

The Connected Manufacturing Forum brings together 150+ leading Manufacturing, Operations, Technology, Supply Chain and Advanced Engineering executives for a collaborative debate on the latest Industry 4.0 trends, challenges and opportunities.
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