Field Technologies Online Newsletter

Sponsored by: IFS

In This Issue:

SPONSOR

IFS 360 Scheduling is one of the only real-time field service optimization engines on the market today. Learn more about the technology used by organizations in mission-critical environments to help them meet legal service-level agreements (SLAs) measured in minutes. With 360 Scheduling, any company with a mobile workforce can harness the power of always on, always optimizing scheduling to increase tech and dispatcher productivity, meet demanding SLAs, and improve customer service. Learn more.

From Field Technologies Magazine

5 Key Areas Of Optimization For Field Service
By John Ragsdale, TSIA
The average cost of a field service visit has surpassed $1,000. What does that mean? It’s time to optimize, and here are five key areas of opportunity.

5 Key Areas Of Optimization For Field Service

Featured Articles

Service Lifecycle Management: The New Competitive Frontier
By Michael R. Blumberg, CMC, Blumberg Advisory Group, Inc.
Service lifecycle management (SLM) is the profit-driven optimization of the system of processes employed by durable goods manufacturers and their service network partners to ensure products perform as promised after the sale.


Why Does A Rugged Tablet Cost More Than An iPad? Part 3: Configurability
By Ron D'Ambrosio, CEO, Glacier Computer
Consumer-grade tablets offer very few optional features. You may have a choice of color and aftermarket peripherals, but for the most part, standard tablet configuration choices are severely limited.


Mobility Improves Truck Freight Carrier Productivity And Cost-Effectiveness
By Zebra Technologies
In today's tough business conditions, over-the-road freight carriers are looking for ways to increase productivity, decrease operating expenses, and retain customers.


Minimize Mobile Technology Costs With A Bundled Solution
By Datalogic ADC, Inc.
A growing number of small to mid-size businesses are considering mobility solutions as the means to automate, increase productivity, and eliminate errors in their business processes. This white paper examines challenges confronting small to mid-size businesses interested in mobile solutions as a means of escalating productivity.


Trade Union Taps Mobility Solution In Support Of Jobs
By AT&T
The International Union of Painters and Allied Trades (IUPAT) represents more than 140,000 members in the U.S. and Canada working in the construction finishing trades. As the construction industry struggles to recover from the economic downturn, the IUPAT is challenged with helping its members secure employment, while simultaneously assisting signatory employers in locating and securing project opportunities.

Industry News

Yankee Group Predicts Tablet Sales Will Eclipse Those Of PCs By 2015
Telcos, Utilities, Cable Companies, And Security Providers Look To $12B Home Automation Systems Market For Growth
Total GPS/GNSS IC Market To Reach 1.8 Billion Shipments By 2016
SOTI And eMOBUS Partner To Provide End-To-End Enterprise Mobility Management
Axeda And Multi-Tech Systems Announce Alliance For Simplified M2M Solution Delivery
ILS Technology And Acclaim Energy Advisors Join Forces To Keep The Lights On In Texas
Develop Applications For Next Gen Business Mobility With RhoMobile From Motorola Solutions
GammaTech Introduces Rugged U12Ci Notebook For Public Safety
Blueprint Tackles Excessive Rate Of Software Project Failures
Mentor Engineering's ME100 Device Offers Easy Asset Tracking
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Featured Downloads

Waste And Recycling Company Decreases Fuel Costs With GPS Fleet Management Solution
As a leading facility waste recycling management company, Moncton, New Brunswick-based Fero Waste & Recycling Inc. deals with everything and anything waste-related. From hazardous waste to commercial and residential pick-up, Fero's fleet of 150 vehicles can haul it fast and easy.

Complete Innovations Inc.

The City Of Riverside Overcomes Frustrating Connectivity Challenges
The Riverside, California fire and police departments were longtime Radio IP users. But when economics required a change in mobile access, they found their former mobile VPN wasn’t up to the challenge.

NetMotion Wireless
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Featured Video

Field Service Software Enables Measurable Service Improvements
Metrix client Auto Windscreens was named the "Best Performing Service Provider" for its sector and second best performing call center in the country at the 2011 "Top 50 Call Centres for Customer Service Programme" organized by Call Center Focus.

Metrix

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Industry Webinar

The Field Service Blueprint
The Field Service Blueprint
Date: June 13, 2012
Time: 12:00 p.m. ET

Have you ever felt overwhelmed because you need to improve services revenue, efficiencies, and customer satisfaction, but you don’t know where to start? Join us for an interactive webinar as we describe the building blocks necessary to improve the end-to-end field service experience.

Featured Products And Services

DLI 9200 Vehicle-Mount Computer
DLI 9200 Vehicle-Mount Computer

Product Details
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DLI

iX104C5 DMSR Dual-Mode Sunlight-Readable Xtreme Tablet PC
iX104C5 DMSR Dual-Mode Sunlight-Readable Xtreme Tablet PC

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Xplore Technologies

Janam XM66 Handheld Mobile Computer
Janam XM66 Handheld Mobile Computer

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Janam Technologies

Trimble GeoManager Driver Safety
Trimble GeoManager Driver Safety

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Trimble Field Service

Zebra RW 420 Mobile Printer
Zebra RW 420 Mobile Printer

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Stratix Corporation

Workabout Pro 3 Handheld Computer
Workabout Pro 3 Handheld Computer

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Psion

ETAdirect Capacity Management
ETAdirect Capacity Management

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TOA Technologies

Astea FieldCentrix: FX Mobile
Astea FieldCentrix: FX Mobile

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Astea International