From The Editor
Field Service Automation Vs. Field Service Optimization: What’s The Difference?
By Sarah Nicastro, editor in chief, Field Technologies

Field service automation vs. field service optimization—why is it important to make the distinction?


IFS Field Service Management™ (IFS FSM) increases service organization profitability across the entire service lifecycle from product installation to retirement and all aspects of a service event. IFS FSM delivers front-line mobility and critical back-office functions like reverse logistics, inventory, subcontractor management, and warranty/contract management. Our customers report increases in productivity, enhanced customer experience, and new revenue and profits from service contracting. The solution is agile and easily configured to address changing business operations requirements. Learn more.

Featured Articles
Six Essential Considerations When Choosing A Field Service Software Solution
Submitted by IFS North America

Companies considering implementing new field service software or contemplating replacing a legacy system with a newer solution are advised to evaluate six essential criteria in their selection process.

Inside Look: Halliburton’s Implementation Of An End-To-End Solution
Submitted by ProntoForms

Learn how Halliburton modernized its field operations by replacing paper tickets and incorporating mobile inventory management.

How To Use Your Fleet’s Data To Predict And Prevent Unsafe Events
Submitted by Teletrac Navman

Thanks to new technologies available, like dashboard cameras and GPS fleet tracking software, fleet managers have a direct line of sight into how drivers are performing while on duty.

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