IFS Mobile Work Order manages the complete workflow of work orders, logging status changes and updates from receiving and creating new orders to concluding the job and reporting time, material and expenses. The solution is easy to deploy and intuitive for end users to learn and use. Connectivity is not an issue as the solution works off-line and synchronizes when network connectivity is available. IFS Mobile Work Order is built into IFS Applications and enables a field service crew and maintenance engineers at a plant to improve productivity and secure data quality. IFS Mobile Work Order can be configured to fit the requirements of a range of service and asset intensive industries such as service providers, oil and gas, energy & utilities, pulp & paper and process industries.
IFS Mobile Work Order solution runs on multiple devices and multiple form factors such as laptops, tablets, smartphones, and PDAs—commercial or ruggedized. It is supported on multiple platforms such as Android, Microsoft Windows Mobile and Microsoft Windows. Whether having connectivity or not, IFS Mobile Work Order fully supports technicians every step of the way, guiding the engineer through the work order process via an intuitive user interface.
ONE SOLUTION FOR MANY WAYS OF WORKING
IFS Mobile Work Order is designed for both service providers and EAM companies. Service providers with a field service workforce traveling in their own vehicles to service customer-owned equipment and infrastructure or EAM companies with their own maintenance service engineers can both benefit from IFS’ mobile solution. For field service, IFS Mobile Work Order does more than support administration tasks—it also helps to identify and realize new business opportunities. By ensuring that field technicians have easy access to information and processes, technicians are able to provide their customers with a level of service that exceeds their expectations.
For more information, view our Executive Summary on how IFS Mobile Work Orders Can Transform Your Business.