Mobile Research: SMB Workforce Goes Mobile, Creating New Opportunities For Technology Sales, CompTIA Research Reveals
The workforce of small and mid-sized businesses (SMBs) is becoming more mobile and that trend is shaping technology spending plans for companies with 500 or fewer employees, research from the Computing Technology Industry Association (CompTIA) reveals.
Nearly three out of four SMBs have at least one or more employees telecommuting; and on average has 7 percent of its workforce working from home one or more days per week. In addition, 90 percent of SMBs reported having one or more employees traveling on business at least one day per week. On average, 10 percent of the SMB workforce is mobile.
"With a growing portion of their workforce either mobile or remote, SMBs need to provide cost effective, safe and secure remote access for these employees," said John Venator, president and chief executive officer, CompTIA. "This suggests there is a sizeable market opportunity associated with productivity-enhancing solutions such as virtual private networks (VPNs), smart phones and other applications."
In fact, 44 percent of the 518 North American SMBs surveyed said they plan to invest in smart phones, and 32 percent plan to invest in VPNs in the next 12 months.
The majority of SMBs surveyed rated VPNs and mobile e-mail through use of smart phones as offering high business value and benefits. Ease of scalability and increased security are among the chief perceived benefits of deploying VPNs, along with seamless end-to-end connectivity between all employees.
More than four out of five SMBs said they are either "very satisfied" or "somewhat satisfied" with their current IT and communications systems in terms of boosting efficiency in managing day-to-day affairs. At the same time, 70 percent said that deploying the latest convergent technologies that allow for more effective means of internal and external communication has high strategic importance.
CompTIA commissioned AMI-Partners, which specializes in IT, Internet, telecommunications and business services strategy, venture capital, and actionable market intelligence focusing on global SMB enterprises, to uncover convergence trends and opportunities within the SMB market in North America. For more information on the study please visit: www.comptia.org/sections/research.aspx.
About CompTIA
In 2007, CompTIA is celebrating its 25th anniversary. Just as the information technology (IT) industry it serves has grown, CompTIA has also enjoyed remarkable growth over the past 25 years. The organization was founded by representatives of five micro-computer dealerships working together to find better ways to do business. Today, CompTIA has more than 22,000 member companies in over 100 countries around the world; and serves as the voice of the world's $1 trillion-plus IT industry. CompTIA is committed to advancing the long-term success and growth of the IT industry by helping organizations maximize the benefits they receive from their investments in technology; and by helping individuals to obtain the skills and credentials they need for productive careers in IT. For more information, please visit: www.comptia.org.
SOURCE: CompTIA