Training firstline workers is a process full of challenges. One-and-done classroom training and static tools, such as PowerPoint slides, aren’t effective. Combined with pulling workers out of the field for training, this process becomes expensive and wasteful.
We're not suggesting replacing your training team, just adding digital training to help improve effectiveness, remove stress from trainers, and more.
Trainers are stretched thin and typically have too many people to train and not enough resources. Additionally, one-and-done training has shown to be ineffective with low knowledge retention rates for trainees.
Digital training is much more efficient to reach large field forces and offers additional benefits, such as no downtime, hands-on scenario-based learning, and more.