Newsletter | February 12, 2020

02.12.20 -- Field Service Training Strategies For Millennial Workers

From The Magazine
Is Automation In The Workforce Bad For Field Service?
By Greg Coleman, Service Strategies Corp.

Automation continues to proliferate throughout society with the rapid development of robotics, Internet of Things, and artificial intelligence technologies. So how will the proliferation of automation affect the field service business and its workforce?

Featured Articles
ERP Readiness Quiz: Do You Need An ERP Solution?
Submitted by ECI Software Solutions

Struggling with time-consuming workarounds? Your business management solution may no longer be meeting your needs. Take our quiz to find out if it's time to make the switch to ERP!

A Guide To “Marriage Counseling” For IT And Business Leaders
Submitted by Venado Technologies

How can IT and business reconcile their differing perspectives? Well, it’s not an easy task, since it involves a cultural shift for most businesses.

What's Your Digital Transformation Missing? Tribal Knowledge.
Submitted by Aquant

Putting all the focus on analyzing documented data means you’re missing out on the most important yet overlooked knowledge — the kind that’s closely held by long-tenured employees.

Field Service Training Strategies For Millennial Workers
Submitted by Zinier

An entire generation of technicians is nearing retirement age, and they’re taking with them decades of training and hard-earned field expertise. At the same time, field service leaders are under pressure to integrate new technologies and meet rising customer expectations around the speed and quality of service.