Don't Let Earnings Slip Away With The New Paid Assistance Feature!

Discover the brand-new feature developed for AR-Based remote visual support implemented by AIRe Link, Paid Assistance. Designed for the purpose of enabling technical teams to take control of customer billing, ensuring profitability, while opening up new opportunities to take advantage of. Continue reading to learn more about the new paid service feature and see how it benefits your business.

Why Was the Paid Assistance Feature Added?

The team at AIRe Link constantly reviews client feedback to find out what improvements can be made. From feedback, we discovered a common client issue regarding customer billing for short fixes and those not covered under SLA’s. You asked and we listened.

“Field service providers are grappling with customers’ need to minimize human contact and have more work performed either remotely or by the customer themselves in collaboration with technicians using AR” – Gartner Critical Capabilities for Field Service Management 2020. As the world becomes more digital the need for remote support services increases so it makes sense the ability to charge customers per fix is implemented.